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“Conference Facility” 4 of 5 stars
Review of Fern Resort

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Fern Resort
3.0 of 5 Resort (All-Inclusive)   |   4432 Fern Resort Rd, RR#5, Orillia, Ontario L3V 6H5, Canada   |  
Hotel amenities
Ranked #2 of 15 Hotels in Orillia
Certificate of Excellence
Ontario
Level Contributor
4 reviews
“Conference Facility”
4 of 5 stars Reviewed November 7, 2013

I have used Fern Resort for many years for our fall conference. As an event organizer I could not ask for better support from our conference convener, Sarah, as well as each and every one of the staff from the dining room to housecleaners to the conference staff; their level of customer service is very high.
Fern is an old-fashioned resort and our delegates enjoy the retreat atmosphere and careful customer service.
Christine Ball
Executive Director

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FernResort, General Manager at Fern Resort, responded to this review, November 22, 2013
Thank you for posting your comments here on Trip advisor. Conferences, and more importantly organizing conferences can be a stressful undertaking. The staff and management work with the organizers to ensure their goals are met and expectations exceeded. Whether you are booking a group of 10 or 300, the staff at Fern are always going to give 100%. Thanks again for your comments and we look forward to hosting many more of your fall conferences.
Cordially,
Scott Collens
General Manager
Fern Resort
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222 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Any
English first
Barrie, Canada
1 review
5 of 5 stars Reviewed November 4, 2013

Our organization has held annual events at Fern Resort in Orillia. And we have always been pleased with the extremely friendly service and their outstanding meals. We go there for work, but it feels more like a retreat! And as a meeting organizer, it is always great to have all your meeting room equipment and supplies included in the price.

Room Tip: Make sure you ask for a a lakeside view. It's the best!
See more room tips
  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FernResort, General Manager at Fern Resort, responded to this review, November 20, 2013
Thank you for posting your comments here on Tripadvisor from a business travellers experience. Fern Resort, being know primarily as family vacation destination resort here in Ontario, also services the meeting and conference business. With roots and tradition deep in hospitality, we host meetings and conferences with the same gracious, hospitable approach we take when hosting the family resort market. Our all-inclusive options for meetings takes a lot of stress away from the meeting organizer. Combine this with the exclusiveness you get from our location, and it makes Fern a great option for companies looking for more that just a board room.
I am glad we have been able to take care of your groups needs annually and look forward to many more.
Cordially,
Scott Collens
General Manager
Fern Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Ontario, Canada
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed October 28, 2013

What I mean by saying "traditional" is my grandfather went to Fern, my Dad and Mom took us to Fern when we were kids and now I am taking my kids to Fern. This should tell you how great Fern Resort is for families.
Yes, it is looking old but there is a certain charm to it and they are fixing it up as time goes by. The real charm of the place is how they treat their guests. They have a lot of activities for every age and you can be as busy as you want or not at all. My kids loved the activities they set up and the directors who ran the programs. We participated in the adult activities and had a blast.
Yes, it is on the expensive side for resorts but when you consider that almost all of the activities are included in the price it is a bargain compared to some other places we have stayed.
I had to laugh at one reviewer's comments who said, "Who goes to magic shows?" If it is any indication, the whole resort showed up for the magic show. In fact, most nights when they had entertainment that is where you find most of the families and having a great time.
We stayed the second last week of August and some of the servers were getting ready to leave for University but they were still doing their best to serve us. One of the servers told us she was sad to be leaving. My kids cried when we had to leave.
The only unfortunate part I found this time was the soup. I tried a couple of them but they were bland, having said that the rest of the meals were fantastic.
If you are looking for the ultimate over-the-top, "gotta have it all", then try somewhere else.
To sum it all up, if you want to have a fantastic family vacation this is the place to go.

Room Tip: If you stay in the Main Inn, rooms 401 - 405 have balconies and look over the pool area.
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FernResort, General Manager at Fern Resort, responded to this review, November 20, 2013
Thank you for posting your comments here on Tripadvisor and I am happy to hear Fern Resort has been a family tradition for 3 generations and running in your family! It is great to hear that you and your family enjoy the hospitality and the product that us truly unique to a family run resort here in Ontario and that you find good value in the product. We will be keep working on those soups and I look forward to seeing you again in 2014 as we keep the family tradition alive!
Cordially,
Scott Collens
General Manager
Fern Resort.
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Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed September 3, 2013

Fern has great activities for kids. We stayed in a bayshore cottage and it needed serious refurbishing. Really dirty carpet and very ugly bed spread. It was greenish, brownish. Real turn off. This should be fixed right away as it takes away from an otherwise great experience. Terrific staff.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FernResort, General Manager at Fern Resort, responded to this review, September 15, 2013
Hi Chantal, thank you for posting your comments here on Trip Advisor. Glad your kids enjoy the activity programs and the you rate the staff as Terrific! Our staff have a genuine desire to serve and enjoy a positive interaction with our guests. This interaction with kids and parents forges a friendship or bond that makes guest feel at home and makes returning to Fern, feel like they have come home! We are also getting our accommodations back up to snuff after a busy summer season. Carpet cleaning, touching up paint and a general attention to detail have been the focus over the past couple of weeks.
Thanks again for your comments and we hope to see you and your family again soon.
Cordially,
Scott Collens
General Manager
Fern Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed August 28, 2013 via mobile

Just back from 3 nights 4 days at Fern Resort with our group of 10, including 5 children ages 9 mos and up. A family tradition, at Fern we always know what we will get- family friendly meals, comfortable accommodations and activities for all age groups.
Our 4th year in a row, we had a main inn room and 2 edge water cottages. As far as size the main inn rooms are very bright and spacious with more modern furnishings. The main inn rooms can only be accessed by a large flight of stairs which make it totally inaccessible for those with mobility challenges. As a matter of fact, many areas of the resort are inaccessible; the spa and upper levels of all buildings require walking up a flight of stairs . Carrying multiple bags up a large flight of stairs with 3 small children is a frustrating start to a get away. The cottages on the other hand are very cottage like, but could use a facelift; old bedspreads, furnishings, and bathrooms. The view though is lovely, right in
front of the lake.
The food is family friendly and fresh, and baked goods are certainly the specialty. The kids buffet of course is a hit with the kids, but tends to always be the same, and is not always replenished.. Soups on the menu are bland and this year especially I noted food served at times was cold. Prime rib and
turkey dinner were excellent,as
were the desserts.
The wait staff range from horrible to excellent. The first day our server was slow, disorganized and not overly friendly. We switched tables our 2nd day and Charlotte was excellent! Very tolerant of the mess with 5 kids and most accommodating to our requests. Some other servers walking around barely cracked a smile- in previous years we have always had great service.
The activities for the kids are great- there is something for all ages. Some of the staff in the play village are less than enthusiastic but perhaps that is because its the last week of summer and they are tiring. I will say with Sunday being a turnover day, the activities are
poor. For a family staying Sat to Tues we were in need of
entertainment for kids and
adults on a rainy Sun afternoon .There was really nothing to do- quite disappointed.
The best entertainment by far was Jamie Williams on the Mon night- he sang and played multiple instruments- fabulous!
The exterior of the resort is showing its age and we noticed a lot of areas badly in need of a fresh coat of paint, esp the Fireside building and staff quarters which are not very attractive from the parking lot.
Fern is not cheap and I really think in order to keep guests coming back year after year, some updating is needed.
All in all a great family time together at Fern but we may consider another property next year.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FernResort, General Manager at Fern Resort, responded to this review, September 3, 2013
Thank you for posting your comments here on Tripadvisor and thank you for allowing us to be apart of your summer vacation experience for the last four years. Your family, like so many of our guests have established a summer tradition and come back each year to something that is familiar and comfortable for everyone in the family. As an all-inlcusive family resort, we offer a wide range of activities, room styles and dining options in order to allow everyone in the family a unique and enjoyable experience. Evenings are great and I enjoy Jamie Williams as well. He is a very talented musician and has been preforming for Fern off and on for the past 15 years.
Almost all of our accommodations have been renovated over the past few years. We are now focusing our attention to the exterior of our inns. The Main Inn is getting a face-lift as we speak. The resort is rich in heritage and we are keeping this in mind as we schedule renovations and upgrades. Thanks again for posting your comments and I hope you continue to enjoy your summer family vacation tradition here at Fern.
Cordially,
Scott Collens
General Manager
Fern Resort
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Orangeville, Canada
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed August 25, 2013

haven't been to Fern in 3 years, and now with the kids being 6 and 10, it was so much better for us! It was good the first time, great this time. Kids spent time in kids camps allowing us to have either time alone or together. We took advantage of several of the adult activities being offered or just relaxed by the pool. You can either be really busy, med busy or not busy--the choice is yours. I can't argue that the pricing is high....but when you consider that is everything including the excellent evening entertainment, and factor in the fixed costs of running this size of resort....it is reasonable. If you want something cheaper..you will get less..either not on the lake, less to do, or some sort of sacrifice. We had a great time...gotta love the peanut butter pie and we have already booked for next year. Can't wait. First time I have felt like I had a true vacation all year long.

Room Tip: we like the main inn rooms facing the lake and pool or hearthside or fireside - all facing lake. Ne...
See more room tips
  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FernResort, General Manager at Fern Resort, responded to this review, September 2, 2013
Thank you for posting your comments here on Tripadvisor and thank you coming back up and seeing us again. It is truly a great vacation when you can be as busy or not as busy as you want. When the kids want to be involved in the programs/camps and mom and dad can relax and enjoy each others company, it makes for a great vacation. I always love to hear comments from families about how the kids are able to do their own thing and have so much fun doing it. When meal times come around the families regroup and tell each other about their morning or afternoon adventures. I think of Fern as the perfect vacation format and I love your comment: "First time I have felt like I had a true vacation all year long". It does take a lot to ensure all members of the family enjoy the vacation. Thanks for re-booking for next year and we will be counting down the days.
Thanks again.
Cordially,
Scott Collens
General Manager
Fern Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, ON
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed August 14, 2013

Too many resorts in ON check you in, tell you when to come for dinner then expect you to find the fun yourself. Fern had lots of activities but would be best for young families. We took a day trip to the area were at Rama and thought would see about spending the night. Even the Econolodge was about $130. Stayed at Fern as they had things going on that night and we could stay the next day.

They have two outdoor and one indoor pool a small golf course (pitch and putt) and some high ropes. Best was the activities for the kids- they had a whole program and staff to run them. Was very organized. You are paying for the staff to be there and run things. You may find a less expensive resort but you are organizing the activities yourself.

Took a wakeboard lesson -the boat and crew are set up to start you at different levels then get you ready for a full water start. They also have pedal boats, kayaks etc. The mini golf and trampoline area was also fun.

We went as a couple and had a good time but a young family would really enjoy it. Many people there were return visitors.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FernResort, General Manager at Fern Resort, responded to this review, August 16, 2013
Thank you very much for posting your comments here on Tripadvisor and I am glad you enjoyed yourselves. Fern Resort is primarily a family resort but as you have experienced, it is also a good resort for a couple. Having activity programs and extensive resort facilities allows people to have a stress-free vacation. The beauty of Fern Resort is you arrive, park your car, and everything you want is right here. The staff are eager to engage guests of all ages, at every opportunity.
The water ski dock staff are no exception. They are professionally trained instructors that want to see you have fun and improve regardless of your skill level.
Thanks again and I hope to see you again soon.
Cordially,
Scott Collens
General Manager
Fern Resort
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Additional Information about Fern Resort

Address: 4432 Fern Resort Rd, RR#5, Orillia, Ontario L3V 6H5, Canada
Location: Canada > Ontario > Orillia
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Orillia
Price Range (Based on Average Rates): $$$$
Hotel Class:3 star — Fern Resort 3*
Number of rooms: 103
Official Description (provided by the hotel):
Fern Resort and the Conference Centre at Fern are located along the shores of Lake Couchiching in the city of Orillia. We offer all inclusive packages for both family vacation stays as well as meeting and conference stays. All meals, use of facilities and at specific times of the year, we offer activity programs for all ages, children supervision and nightly entertainment. Established in 1895, Fern has a long tradition of offering our guests with good olde fashion hospitality in a professional and friendly manner. Whether it's the traditional family vacation, a little getaway weekend or a sales meeting or corporate seminar, Fern Resort and the Conference Centre at Fern should be your venue of choice. ... more   less 
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Also Known As:
Fern Hotel Orillia
Fern Orillia
Fern Resort Orillia, Ontario

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