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“Somewhat Decently OK.” 3 of 5 stars
Review of Comfort Inn

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Comfort Inn
2.0 of 5 Hotel   |   75 Progress Drive, Orillia, Ontario L3V 6H1, Canada   |  
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Ranked #6 of 15 hotels in Orillia
USA
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
“Somewhat Decently OK.”
3 of 5 stars Reviewed January 5, 2012

I really appreciated the nighttime man at the front desk; super helpful and efficient. Well done. The rooms were totally what you would expect. Paper thin walls. We had to move the couch to fit a baby portable crib. Bad idea - old toilet paper wad behind. Yikes! Bathroom was somewhat clean as long as you didn't look too hard at the floor or shower. Definitely appreciated the microwave and mini fridge - didn't appreciate the giant non complimentary bottle of water.
Good location, near several restaurants and the highway. The breakfast as ordinary, the coffee was fair - there were free newspapers which was good. I would say the selection for the breakfast was actually a bit sparse compared to similar hotels, but they did have good scones so it didn't really matter. Two selections of cereal was weak though...
Our travelling companions had two cats and were smokers so they stayed in the pet smoking room on the other side of the hotel. They both came down with horrible colds for a week after staying there...so be aware. They said the room smelled like the worst smell ever.

  • Stayed December 2011, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle-GM, Front Office Manager at Comfort Inn, responded to this review, February 20, 2012
Thank you Gieselady for your review. All of our guest comments are reviewed and followed up with by our management team to better your stay. We are very proud of our front desk staff including Ben, who is a wonderful addition to our team. We are however, disppointed that your room did not meet our guest standards. Our breakfast will be changing by 2013 to a full hot selection of great options. Please feel free to contact the hotel so we may gain your trust again and accomodate you and your family.
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103 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Toronto
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 3, 2012

The room and bathroom was clean, average size and had many amenities (bar fridge, microwave, coffee maker). It was quiet even though it was New Year's Eve and we couldn't hear the traffic from hwy 12 (we stayed on the other side of the motel). Parking was close to our room. Close to restaurants (we highly recommend Theo's). Continental breakfast was good with juices (orange, cranberry), coffee, tea, toast, cold cereal, muffins, scones, waffles, cold hard boiled eggs. It was what we expected and it was satisfactory.

  • Stayed December 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle-GM, Front Office Manager at Comfort Inn, responded to this review, February 20, 2012
Thank you PowderPig for your wonderful review. We are pleased that you enjoyed your stay and were able to take advantage of our many added amenities. Our team takes much pride in the cleanliness of our property. We all hope to welcome you once again to the Orillia Comfort Inn.
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Buffalo, NY
Top Contributor
57 reviews 57 reviews
22 hotel reviews
Reviews in 34 cities Reviews in 34 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed October 27, 2011

a very convenient place to stay when going to a casinorama. Easy to get to, lots of restaurants nearby and very comfy beds. It looks like they are updating the TV's. One room had a large flat screen and another had a old style small tv (21" in or so with build in radio).

Decor is a little dated but everything was clean and I would stay here again.

  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle-GM, Front Office Manager at Comfort Inn, responded to this review, November 20, 2011
Thank You MTABOR for your kind words. We have recently updated all of our t.v.'s to the lovely flat screens at which you enjoyed on your stay. We will also be doing a extensive renovations by the end of 2013, so we hope to welcome you back to the "new" Comfort Inn, Orillia. The restaurants are fantastic in the area, and our staff will be more than helpful with assisting you in finding one you will enjoy! We hope to see you again in the near future!
Amber
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castleton,ca
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 24, 2011

We went up on Saturday Oct.22 for concert at Rama , room was clean ,the beds where a little small but okay . There is a shuttle that comes every hour to take you to rama . Lots of restaurants right in walking distance that give you discounts . You get a small breakfast in the morning which is enough to tie you over , we will stay again when we come back to more concerts at Casino Rama .

  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle-GM, Front Office Manager at Comfort Inn, responded to this review, October 25, 2011
Thank you Tommer42 for your kind words. We have an excellent team working here at the Orillia Comfort Inn and our staff takes alot of pride in our clean rooms. We are glad you took advantage of the Casino shuttle service that evening for the concert and the restaurant discounts for a great dinner. We hope to welcome you back soon!
Amber
Front Desk Supervisor
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Mississauga, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 24, 2011

checked in friday afternoon 2pm. Greeted early by pleasant accomodating staff and the hotel was conveniently located just 12km from Casino Rama Concert and 10 minutes from the the downtown area and Highway for return trip. Many restaurants in the area offering discount on meals when presenting room key and business card. Room/bed was comfortable, hotel was quiet, and relaxing ambiance enjoyed. Continental Breakfast was a definate bonus before heading out on the road early the next morning. I would certainly return. A little dated but definately worth the price....

Room Tip: room on the 2nd level/back of the building quiet and comforting...
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  • Stayed September 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle-GM, Front Office Manager at Comfort Inn, responded to this review, September 27, 2011
Thank You DebR for your comments. We certainly are located close to a selection of restaurants, downtown shops, malls, and Casino Rama. We are very pleased to hear that you enjoyed your stay as we are always updating our beds to comfortable pillow-top mattresses for a better nights rest for our guests. We hope to see you again soon!
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kap
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed September 12, 2011

last yr we stayed and room was dirty.. they sorta cleaned it quickly but we went again this yr..this yr the room was not that clean again but it was cleaner...the only problem was that me and my dog kept itching every night...checked the matrress and everything looked ok..its not til i got home i noticed bumps on my skin and fleas and ticks on my dog.. i have a small chi weighs 6 pds that i check alot... so he definately got it there..was not impressed

  • Stayed September 2011, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle-GM, Front Office Manager at Comfort Inn, responded to this review, September 27, 2011
Thank You S F for informing us of this issues that arose with your stay. Without our guests comments, we would not be able to continue to improve our services. We do take alot of pride in our excellent room conditions and amenities that we offer. Our management team will be investigating the issues as we do have frequent pest control services come to update our building, which our results always come back negative for any pest problems. Please feel free to contact us to resolve this. We would like to gain your trust again and welcome you and your pet back for another stay.
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Tilbury
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 25, 2011

Stayed at this hotel on August 24th for just one night but were impressed with all we got for the price paid. All the staff were very friendly and the front desk was very accomodatiing to our requests for a quiet room away from the highway but what we noticed the most was how clean everything was. We haven't seen a room that clean in a very long time.
If you go out for dinner(we went to Easide Mario's) mention that your staying at the hotel and they will give you a discout. The complimentary breakfast was normal fair and we chose to eat in our room even though there were plenty of places to sit. Overall we'd definitely recommend to stay here and if we are up that way again we'll have it booked before we leave.

  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle-GM, Guest Relations Manager at Comfort Inn, responded to this review, August 28, 2011
Thank You Sandra L. for your kind words! We always appreciate our guests comments so we can continue our great service. The Comfort Inn Orillia, does have an extremely qualified team to meet all your standards. We take great pride in our clean rooms and great customer service. We hope to welcome you back very soon.

Amber
Front Desk Supervisor
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Additional Information about Comfort Inn

Address: 75 Progress Drive, Orillia, Ontario L3V 6H1, Canada
Phone Number:
Location: Canada > Ontario > Orillia
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #6 of 15 hotels in Orillia
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn 2*
Official Description (provided by the hotel):
Situated only 13 minute drive from Casino Rama, and surrounded by a variety of recreational activities, this hotel features spacious accommodations, complete with a number of thoughtful amenities. The Orillia Comfort Inn is the perfect Orillia hotel choice, offering exceptional services and amenities including new 32" flat panel television's perfect for your Ontario business or leisure travel.The front desk at the Orillia Comfort Inn is staffed 24 hours a day to ensure your needs and comforts are always met. The hotel offers complimentary weekday newspapers and complimentary coffee in the lobby. It also serves a Free hot breakfast buffet featuring fresh fruit, toast, danish, juice...and your choice of original or flavored waffles and also features free Wi-Fi access.Comfort Inn Orillia provides you with comfort, convenience and quality. We look forward to welcoming you on your next visit to Orillia! ... more   less 
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Also Known As:
Comfort Hotel Orillia
Comfort Inn Orillia, Ontario
Orillia Comfort Inn

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