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“Free breakfast, Internet and parking” 3 of 5 stars
Review of Holiday Inn Express Suites Gananoque

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Holiday Inn Express Suites Gananoque
2.5 of 5 Hotel   |   777 King St E, Gananoque, Ontario K7G 1H4, Canada   |  
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Ranked #1 of 11 Hotels in Gananoque
Certificate of Excellence 2014
Providence, Rhode Island
Top Contributor
52 reviews 52 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
25 helpful votes 25 helpful votes
“Free breakfast, Internet and parking”
3 of 5 stars Reviewed September 3, 2013

After spending time in big cities where they charge for everything, it was nice to stay at the Holiday Inn Express where at least parking, Internet, and a full breakfast bar come free. We stopped in the Thousand Islands in between Toronto and Montreal and spent the afternoon on the Ganagogue Boat lines cruising the Thousand Islands. We just needed a place to sleep that night and the Holiday Inn Express worked fine. The rooms are average, service was nice, and the blackout shades mostly shut out the street lights from the parking lot. Breakfast was good with a buffet of baked goods, cereal, eggs, bacon, and a pancake making machine.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Suites Gananoque, responded to this review, September 19, 2013
Dear tgruber,

Thank you for your feedback regarding your recent visit at our hotel. I was delighted to read your review and your very kind comments regarding the amenities and the facilities on offer. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible.

Once again, thank you for staying and we all hope to have an opportunity to serve you again on your next future visit.

Sincerely,

Janice A
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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265 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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London, On
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 3, 2013 via mobile

This was our second stay at this location. The room and service was just as good as our first stay a year ago.
The breakfast had a lot of choice& good quality good. The dining area was small and awkward to get your good. It was a very busy weekend.

Would stay again at this location.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa ON
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 1, 2013

Very nice hotel. Functional, clean and quick service. Heather the breakfast bar manager was awesome. Never seen such a clean and well run breakfast bar. I have been to several Holiday Inn Express and every time it was very good.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Oswego, New York
Top Contributor
83 reviews 83 reviews
19 hotel reviews
Reviews in 36 cities Reviews in 36 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed August 29, 2013 via mobile

Great Hotel nestled among other hotels. Very clean and all the staff were very helpful and pleasant! We didn't have time for the pool or fitness area but it looked very clean and was located near the lobby. Daily breakfast ( continental ) is included and was actually very good and had a very big selection of foods to choose from. The hotel is pricey compared to the others nearby but was well worth it. You do get what you pay for. I would and will definitely return!!

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Canada
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed August 27, 2013

We showed up without any notice and landed the last suite. It was very nice and very clean. The breakfast was okay except for the eggs and pancakes. I would rather have real eggs and not that powdered mix stuff. Waffles instead of those teeny tiny pancakes would have been better too. We had our dachshund with us, as well. We could have left him in the room with our cell number if he got barky but we didn't even try. He's a dachshund so he probably would have barked all the time when we were out. All the big cruises will not take pets so don't even try. You can go charter a private 1000 Islands pet friendly boat but you need to book in advance. We tried and the Private 1000 Island Boat Tours was booked but gave us the name to a Daryl. He showed up in this 80s vintage boat and then it conked out in less then 5 minutes from Joel Stone Park?! He didn't have an anchor so we drifted into rocks but thank goodness it never cracked the hull. He offered to take us out in another little boat but we refused. We ended up booking a boat rental the next day from Spencer's 1000 Islands Boat Rentals Gananoque because they need notice to prep the boat and they felt that we needed more time. The boat we did end up with did not look anything like the one in the brochure. We didn't even have the canapé for shade because the owner's wife basically said that it would just get wrecked anyway so why bother. At least we got to visit some of the Islands and even picnic on Gordon Island. The 1000 Islands are a very cool place and we will be back! To the Holiday Inn too :)

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Bancroft, Ontario, Canada
Top Contributor
57 reviews 57 reviews
10 hotel reviews
Reviews in 23 cities Reviews in 23 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed August 26, 2013

This Holiday Inn is well-situated in Gananoque. Just off the 401 and close to downtown but plenty of green space at the back. Our room was large with comfortable beds and a nice shower. This whole hotel is very clean. The lobby area is attractive. The included in price breakfast is ordinary -type breakfast food but hot, fresh and served in a very nice dining area. All the staff that we encountered were friendly and helpful. I would stay here again.

Room Tip: The ordinary rooms are nice and the suites we were in were very nice. Large with electric fireplace...
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  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coldwater, Ontario, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed August 25, 2013

Very fast efficient check-in, great roomy suite, walking distance to casino, very clean (newest hotel in the area), nice size flat screen TV & jacuzzi bath. Parking is easy with trolleys for your luggage! Note: The restaurant next door to the hotel (not part of the Holiday Inn) was terrible, food & service!

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Holiday Inn Express Suites Gananoque

Address: 777 King St E, Gananoque, Ontario K7G 1H4, Canada
Phone Number:
Location: Canada > Ontario > Gananoque
Amenities:
Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 11 Hotels in Gananoque
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Suites Gananoque 2.5*
Number of rooms: 61
Official Description (provided by the hotel):
Few Hotels in Gananoque Can Match Our Features The Holiday Inn Express Hotel & Suites 1000 Islands - Gananoque, one of the newest Gananoque, Ontario hotels, is situated in the heart of the Thousand Islands. Our hotel's location is just off Hwy 2 and close to Hwy 401. Leisure guests enjoy the convenience of our St. Lawrence River hotel's location, which is close to historic Gananoque and the Gananoque Boat Line. Day trips to Boldt Castle, scenic cruises, sport fishing and Fort Henry are easily accessible from here. You can test your luck at the 1000 Islands OLG Casino, just 0.5 km away from us. Few hotels in Gananoque, Ontario offer corporate guests a better location than we do. We're halfway between Ottawa & Syracuse and Montreal & Toronto. There are three meeting rooms that can handle up to 200 guests, with catering, video conferencing and A/V equipment for the perfect business event. Naturally, there is high-speed Internet access to keep you connect during your stay in the Thousand Islands. Our hotel's upscale amenities will delight every guest. You can start your day with a visit to the free hot breakfast buffet and relax at the end of it in the indoor pool or sauna. The bright and airy Fitness Centre offers a large TV to make workouts fly by. Our rooms feature a microwave and fridge for added value. Our award-winning Gananoque hotel's location and amenities will make your 1000 Islands visit just about perfect. ... more   less 
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Also Known As:
Holiday Inn Express Suites Gananoque Hotel Gananoque
Holiday Inn Express Gananoque
Holiday Inn Gananoque
Holiday Inn Express Suites Gananoque Ontario, Canada

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