We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Garbage” 1 of 5 stars
Review of BEST WESTERN Country Squire Resort

Save Saved
You added BEST WESTERN Country Squire Resort to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
BEST WESTERN Country Squire Resort
2.5 of 5 Hotel   |   715 King Street East, Gananoque, Ontario K7G 1H4, Canada   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Offers & Announcements
Low Rate, Guaranteed
Ranked #5 of 12 hotels in Gananoque
Delaware, New Jersey
1 review
1 helpful vote 1 helpful vote
“Garbage”
1 of 5 stars Reviewed August 20, 2011

Run down, poor staff attitude, needs a good paint job. Tennis courts are decrepit, pictures they show you on line must have been taken in 1950's last time this place was cared for.

  • Stayed July 2011, traveled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

340 people have reviewed this hotel

Traveler rating
    101
    103
    78
    38
    20
See reviews for
115
121
9
9
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
mississauga
1 review
5 of 5 stars Reviewed August 19, 2011

I went to stay there couple of days ago...sch a great experience..the front desk staff greeted us in a very welcoming and cheerful manner..the facilities provided and the cleanliness of the hotel was fantastic. enjoyed swimming and other facilities there...i loved going there..and would recommend to all to visit and see their warmness...

  • Stayed August 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orangeville, Ontario, Canada
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed August 16, 2011

Terrible, dirty,smelly, over priced for what you get. A/C didn't work, vented tub didn't work. free movie channels were only good if you speak French or one other language, a couple didn't work at all. Everything was done on the cheap, cheap at sky high prices. We had to ask for our floor to be mopped it was filthy, our feet were black. Breakfast wasn't to bad, avoid the watered down OJ.

  • Stayed August 2011, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
2 reviews
4 of 5 stars Reviewed August 12, 2011

Stayed with my kids for 2 nights. Hotel had all the amenities you could expect including an indoor and outdoor pool. My kids loved it. Found the staff to be very friendly and courteous. Would definitly stay here again.

  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingston, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 10, 2011

We drove to Gananoque to look around at a couple of places and thought we would grab a place to stay for the night. One of the places we stopped at was the Best Western. We thought about staying here so we asked to see a room and the woman desk clerk suddenly appeared to seem agitated at our request like it was a big hassle. So we actually did not get to view a room. We were told it was to busy and that we should get a room now if we want one. We were very stunned at such a reaction. We first chose just to assume the woman was having a bad day so we thought we would just discuss the price of the room. Without a smile or anything the price was told to us. We asked if this was the best she could do and we were told flatly that it was. We inquired if all the prices in the area were all around the same. We were then really astonished at the answer to our question. She flat out started naming off a couple of other places where we might be able to get cheap rooms. That so much wasnt the problem, the issue was that she actually started running a couple of the places down that are in the immediate area and calling them no good cheap dumps and if that is what we want to stay in we were welcome to sleep in a place like that. That seriously was the most unprofessional experience we have ever encountered and if the woman was having a bad day, we suggest maybe she should get a new line of work and not be working behind the front desk of a hotel. Her response about those other places only peaked our curiousity to go see for ourselves and to our amazement they were not what she was describing. She apparently was angry we may stay in another hotel. The Best Western upon further inspection was not really clean in the office and halls either from what we could tell. We suggest everyone should avoid this disaster of a place. There is much better places to stay all around the immediate area.

  • Stayed August 2011, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed August 7, 2011

We went to The Best Western Country Squire Hotel recently, and had a great time. Room was clean, as were both pools. The area by the outdoor pool is nice.
Breakfast was held in the restaurant, with scrambled eggs, bacon, waffles, cereal, etc.
All the staff we encountered were very friendly and pleasant.
There is a basketball court inside, which was fun to use. I think there is a tennis court outside as well.
Very close to the Gananoque Boat Line (bring your passport if you are going on the 5 hour cruise - as the island you stop at for 2 hours is American!)
Also very close to the Casino.
Would definitely recommend staying here - try to get a poolside room, otherwise you may be facing the parking lot.

  • Stayed July 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 4, 2011

The great thing about Gananoque is that it is a nice place to get away from the City for a weekend, and has all sorts of things to do for every type of personality (Catch professional live theater, take a world class boat cruise, stay in a cute little bed and breakfast or go all in at the Casino) Unfortunately, the fact that Gan is such a great place for tourists in the Summer means that Hotels know that they can charge three times the price you would pay for comparable lodging in the city. I took my girlfriend here for her birthday and shelled out some extra cash (close to $300 per night) for a room with a Jacuzzi tub, Hardwood floors and a Fireplace. The Jacuzzi tub was amazing, but the room overall was pretty average. Most modern Hotel Chains would have a flat screen TV, for example, and for $300 a night you would think you'd get a Mini Bar and Mini Fridge. Alas, if we'd come in Winter the same room probably would have cost about $170.00 a night, and would have been much more in line with what I would have expected. Regardless, the hotel gave us a great base to do and see all the things we wanted, we were offered a 2 O'Clock PM checkout (Fabulous!) and the staff were super friendly. On day #2, we planned on sightseeing all day and catching the train at 9PM - the staff let us keep our bags at the desk free of charge, and throughout our whole stay were very helpful. Also, all you can eat breakfast buffet was included, and was definitely THE finest all you can eat breakfast buffet I've had to date ( If you like that sort of thing that is!)

  • Stayed July 2011, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to BEST WESTERN Country Squire Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Country Squire Resort

Address: 715 King Street East, Gananoque, Ontario K7G 1H4, Canada
Phone Number:
Location: Canada > Ontario > Gananoque
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 12 hotels in Gananoque
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN Country Squire Resort 2.5*
Official Description (provided by the hotel):
Stay at this Gananoque hotel and enjoy a host of convenient amenities while traveling in Ontario, Canada. The Best Western Country Squire Resort is conveniently located to Highway 401, Highway 2, and Thousand Islands Parkway with easy access to key area attractions and business locations. Visitors will be just a short drive from OLG 1000 Islands Casino, Thousand Islands Playhouse, Boldt Castle and scenic boat tours of the area. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Priceline, Travelocity, Booking.com, Expedia, Tingo, Cheap Tickets, Hotels.com, BookingOdigeoWL, Despegar.com, Venere and Agoda so you can book your BEST WESTERN Country Squire Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Country Squire Hotel Gananoque
Best Western Gananoque
Gananoque Best Western
BEST WESTERN Country Squire Resort Gananoque, Ontario, Canada

Owners: What's your side of the story?

If you own or manage BEST WESTERN Country Squire Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.