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The Gananoque Inn and Spa: Traveler Reviews

3.0 of 5
550 Stone Street South, Gananoque, Ontario K7G 2A8, Canada
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The Gananoque Inn and Spa
Ranked #2 of 12 hotels in Gananoque
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169 reviews from our community

Traveler rating
    78
    64
    14
    11
    2
See reviews for
Families
25
 
Couples
96
 
Solo
0
 
Business
5
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
“Another great stay at the inn”
4 of 5 stars Reviewed November 6, 2012

Every year at about this time my wife and I go to the Gananoque Inn just to have a relaxing weekend and once again they did themselves proud. The staff as always were wonderful and extremely helpful. The night caretaker/bar tender is a great guy who always had a story or joke up his sleeve. We stayed in a very nice room with a fire place and a huge veranda which overlooked the St. Lawrence river, what a fantastic view.The food at Muskie Jakes was the normal pub fare but was very tasty. The lobby was very inviting with its large fire place and comfortable seating which made reading a book so nice that i fell asleep for a short time. The location was a perfect distance from the downtown area which only took about 15 minutes to walk to.
A very nice time was had by all. I look forward to returning next year.
Steve Simpson

Stayed November 2012, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
island3c, Owner at The Gananoque Inn and Spa, responded to this review
November 8, 2012
Thank you for your positive review and your continued patronage!!
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Tweed On
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Excellent food, great staff”
4 of 5 stars Reviewed November 4, 2012

My wife and I stayed here Oct 27 and 28th, our yearly staycation in Gananoque.
We stayed in the the Caverly cottage, a short walk from the main inn. Beautiful large suites could have been a little cleaner though. Breakfast which was included was ok. What really stood out was our meal in The Watermark restaurant...absolutely superb! Lamb and rissoto cooked perfectly. Great front desk staff as always.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
island3c, Owner at The Gananoque Inn and Spa, responded to this review
November 6, 2012
Thank you for your positive review! Our apologies for any construction dust you may have encountered. As you will have noticed the town is replacing sewer lines in the road just outside Caverly Cottage. We dust daily and can't wait for the project to be finished!!!
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Singapore, Singapore
Top Contributor
52 reviews 52 reviews
21 hotel reviews
Reviews in 22 cities Reviews in 22 cities
28 helpful votes 28 helpful votes
“Good location but expensive for what it is”
4 of 5 stars Reviewed October 20, 2012

Gananoque is a lovely little town and the Gananoque Inn is right on the waterfront, so for location it is ideal. We took a waterfront room which has a front door to the garden and waterfront, and a back door directly onto the car-park. The bed was king size and very comfortable - the room also had space for armchairs and a table. The bathroom was fine and the water pressure strong enough for a good shower. Overall we were satisfied with the room.

The restaurant where we had dinner the first evening and three breakfasts is located in the main building and has a good view over the waterways. The service for all meals was very slow (even when there few other customers) and functional - only one lady attempted to be friendly. The food at dinner was just ok but expensive for what we had - we decided to eat elsewhere on the other nights. The food at breakfast was better.

The staff at reception were the complete opposite of the restaurant staff - smiling, friendly and helpful. The lady gave us great advice on touring around on the days we were there and this advice was 'spot on'.

Overall we felt that this hotel was somewhat over-rated and not value-for-money. I have rated it as "very good" because it is certainly above 'average' and there is no "good" rating.

Room Tip: Get a room with a view of the waterways.
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  • Stayed June 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
Ask Nigel-Traveller about The Gananoque Inn and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
island3c, Owner at The Gananoque Inn and Spa, responded to this review
October 23, 2012
Thank you for your review. We are always striving to do better in every area.
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Toronto, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Beautiful inn, beautiful location”
5 of 5 stars Reviewed October 19, 2012

My partner and I stayed here Oct 14th and 15th, our first time spending any significant time in Gananoque. The inn's location is gorgeous and it's very well established. It has been there a long time but the additions are so tasteful and the maintenance is first class so that it feels warm without feeling "old". We really appreciated the front desk staff and restaurant staff that we came in contact with, every one of them pleasant and helpful.
The one room service meal we had was very promptly delivered and enjoyable.
Having found this place, it's the only place in Gananoque we'd consider coming back to. All I can say to them is a big thank-you for making a special two days even more special!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Kim377 about The Gananoque Inn and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
island3c, Owner at The Gananoque Inn and Spa, responded to this review
October 23, 2012
Thank you for your positive feed back. Your review means a great deal to our hard working staff members.
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Pointe Claire, Canada
2 reviews
2 helpful votes 2 helpful votes
“Charming Inn”
4 of 5 stars Reviewed October 15, 2012

The Inn is quite old and charming. Special care has been taken to maintain beautiful antique furniture along with modern conveniences. Our bed and pillows were of very high quality as was the beautiful bathroom. The surroundings are lovely and picturesque. The staff, with no exception, were polite, helpful and professional; they really made our stay so enjoyable! After reading other reviews on here, one must remember that this is an old inn,not the Trump Towers, and that some people will find anything to complain about. My husband and I LOVED our stay and will definitely return !!!

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Sheila C about The Gananoque Inn and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
island3c, Owner at The Gananoque Inn and Spa, responded to this review
October 23, 2012
We are always delighted to hear when guests have appreciated both the historic nature of The Gananoque Inn and Spa and our more current amenities. Thank you for your review!
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Additional Information about The Gananoque Inn and Spa

Also Known As:
The Gananoque Hotel
The Gananoque Hotel Gananoque
Gananoque Bed Breakfast
The Gananoque Inn And Spa Ontario, Canada
Address: 550 Stone Street South, Gananoque, Ontario K7G 2A8, Canada
Phone Number:
Region: Canada > Ontario > Gananoque
Amenities:
Bar/Lounge Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #2 of 12 hotels in Gananoque
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Situated on the banks of the St. Lawrence River, the Gananoque Inn & Spa occupies what was originally the Gananoque Carriage Works. Today the historic and charming Inn provides two river front restaurants, private docking, waterfront accommodation, and fireplace and Jacuzzi suites making it the perfect location from which to explore the 1000 Island, the nearby UNESCO designated Rideau Canal and Kingston Fortifications. Golf, fishing, island tours, kayaking, cycling, summer theatre and shopping are just a few of the nearby activities. ... more   less 
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