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“Perfect Place for Business and Pleasure in Johannesburg” 4 of 5 stars
Review of SunSquare Montecasino

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SunSquare Montecasino
4.0 of 5 Hotel   |   Montecasino Boulevard | Sandton, Fourways 2055, South Africa   |  
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Hotel amenities
Ranked #2 of 7 Hotels in Fourways
Certificate of Excellence 2014
Neuf-Brisach, France
Top Contributor
149 reviews 149 reviews
148 hotel reviews
Reviews in 65 cities Reviews in 65 cities
66 helpful votes 66 helpful votes
“Perfect Place for Business and Pleasure in Johannesburg”
4 of 5 stars Reviewed August 12, 2013

Stayed from 6 to 9 Aug 2013 again in this very nice hotel. Booking and check-in fast and covering all my special requirements (Frequent Guest 6975081). The staff at any place very friendly and helpful. The room (538) well equipped, clean and maintained. The breakfast offers a very broad range of choice, including individual prepared eggs, omelettes etc. I didn't have a opportunity to visit the restaurant - there's a huge choice of any kind of restaurants in Montecasino, starting at the exit of the hotel... The bar offers a broad range of choice, this is a perfect place to relax from challenging business days. Will come back as soon as possible.

  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacques H, General Manager at SunSquare Montecasino, responded to this review, November 29, 2013
Thank you for taking the time to rate us on TripAdvisor.
What a Great Review! Your feedback and comments matter to us. I trust that we will see you again in the near future.

Warm Regards Jacques & the SunSquare Team.
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305 reviews from our community

Traveler rating
    125
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    10
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Cumbria, United Kingdom
Senior Contributor
41 reviews 41 reviews
26 hotel reviews
Reviews in 20 cities Reviews in 20 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed August 12, 2013

Stayed one night for an event nearby.
Check in very good, just a concern about parking. The front of the hotel was packed with cars. No parking upstairs so asked the porter where to park, told to go to the basement. Then had to pay for parking, not happy. Reception fixed this and paid me back.

Used the taxi service at the hotel, run by Europcar. Very friendly, just the driver didn't know the area very well so had to do some directions from the internet.
Breakfast was packed on Sunday morning, be warned, you will wait for 20 min to be seated.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 28, 2013

Great location and friendly staff, get a room facing the square. Lots to do in casino and restaurants without driving anywhere. If you're on business the ideal spot, for wife and kids to be entertained while you work.

Room Tip: Face the Square on the 5th floor.
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  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacques H, General Manager at SunSquare Montecasino, responded to this review, August 9, 2013
Dear Guest

What a Review!!!
We appreciate your comments – it is clear that you enjoyed your stay at SunSquare – Montecasino. Reading your comments is what inspires us.
We trust that we will see you back soon.

Sunny Greetings from Jacques & the SunSquare team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 21, 2013

Stayed over for business on 2 occasions now. Fantastic vibe and nice sized rooms. Great entertaining in Monte Casino ranging from Theater,Casino, Restaurants, Shops and a bird Garden. Lots of local attractions nearby.

Staff is super friendly and always willing to assist.

Room Tip: Take a birds eye view of the area by jumping on the Monte Casino - Hyundai Baloon!
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  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacques H, General Manager at SunSquare Montecasino, responded to this review, August 9, 2013
Dear Guest

Thank you for your lovely review. I am delighted to hear that your stay was enjoyable. We are waiting for your return; call us, and then we can make your reservation arrangements.

Friendly Greetings
Jacques and the SunSquare Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Town, Western Cape
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 18, 2013

I am giving the hotel a 4/5 for the actual facilities, rooms and food - ALL were great, lovely decorated, efficient staff, great breakfasts. Well done.
Had a couple of issues regarding my room but I think if you choose one on another floor (see below) you may get lucky.

Room Tip: Higher floors NOT on the courtyard side. However just a couple of things of which you should be aw...
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  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacques H, General Manager at SunSquare Montecasino, responded to this review, August 9, 2013
Dear Guest
Thank you for your encouraging review. It is great to see that you have enjoyed your stay with us.
We are looking forward to your next visit. Please do not hesitate to contact us when you are ready to book, I am sure that we will be able to assist you with your room requirements.

Warmest Regards
Jacques and the SunSquare Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bucks
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed June 12, 2013

Recently spend 1 week here again for business (spend 1 week in 2011). It is very convenient for where I need to go and also good selection of restaurants within the complex. The rooms are great if you are a single traveller but for a couple it lacks some privacy. The staff are very helpful and friendly. The room service is hit and miss. In my tarvels around the globe this is the first hotel I have come across that does not provide any tolietries in the room (yes, you can telephone the reception for these), also no slippers. I had evening meal in the restaurant a few days and the food was excellent except the in-house Pizza. Compared to 2011 the dinner menu and the quality of food is great. The rooms could do with some TLC especially the shower and the shower doors (water leaked out around and under the door). Overall I would rate this as a solid 3 star hotel as there are a few niggles that need to be put right.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacques H, General Manager at SunSquare Montecasino, responded to this review, June 13, 2013
Dear Guest

Thank you for awarding us on TripAdvisor. We appreciate your feedback, as this is the only way we can enhance our service and our guest experience.
Your feedback is important to us. We are looking forward in welcoming you back to the SunSquare hotel soon.

Warmest Regards
Jacques and the SunSquare Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Staines, United Kingdom
Top Contributor
350 reviews 350 reviews
74 hotel reviews
Reviews in 74 cities Reviews in 74 cities
197 helpful votes 197 helpful votes
4 of 5 stars Reviewed June 7, 2013

-very friendly and welcoming reception
-really nice room, overlooking the Square which becomes 'Bok Town' when there is rugby on.
-As a part of the Montecasino resort there are loads of restaurants and coffee shops around. I ate in the hotel which was good quality and not expensive. It was missing a 'room service' menu but with so many options local it was not the end of the world
-FOC wifi through the hotel (up to 500Mb per day)

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacques H, General Manager at SunSquare Montecasino, responded to this review, August 9, 2013
Dear Guest
Thank you for rating us favourable on TripAdvisor. Your feedback is much, much appreciated and we are looking forward in welcoming you back to the SunSquare Montecasino soon.

Warmest Regards
Jacques and the SunSquare Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SunSquare Montecasino

Address: Montecasino Boulevard | Sandton, Fourways 2055, South Africa
Phone Number:
Location: South Africa > Gauteng > Fourways
Amenities:
Bar / Lounge Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 7 Hotels in Fourways
Price Range (Based on Average Rates): $$
Hotel Class:4 star — SunSquare Montecasino 4*
Number of rooms: 179
Official Description (provided by the hotel):
Fourways, north of Johannesburg and only 20 minutes from Sandton, is home to the famous Montecasino Entertainment Complex offering a variety of entertainment options including theatres, movies, shopping, restaurants, ten-pin bowling and a world class casino. Integral to this entertainment mecca is the contemporary SunSquare hotel. Each of the 179 rooms sports a funky design and all the modern conveniences that today’s travellers could possibly need. An Italian-style piazza and restaurant adds that extra something special to the hotel which is the only place to stay for those wanting to be at the centre of all the action. ... more   less 
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TripAdvisor is proud to partner with Otel, Despegar.com and TripOnline SA so you can book your SunSquare Montecasino reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sunsquare Montecasino Hotel Fourways
Sunsquare Montecasino Johannesburg
Sunsquare Montecasino Hotel Johannesburg

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