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“Excellent Stay!!!” 5 of 5 stars
Review of The Palazzo Montecasino

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The Palazzo Montecasino
5.0 of 5 Hotel   |   No. 1 Montecasino Boulevard | Fourways, Fourways 2021, South Africa   |  
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Hotel amenities
Ranked #1 of 7 Hotels in Fourways
Certificate of Excellence 2014
Cape Town Central, South Africa
1 review
“Excellent Stay!!!”
5 of 5 stars Reviewed February 18, 2014

The Palazzo at Monte Casino is such an elegant, hotel! Absolutely brilliant rooms and service provided.

Most friendly staff you can have, always willing to assist you with anything. When you enter the place its very elegant and clean. Had a family room which was neat and tidy. Best thing is that they have usb ports for chargers so that you don't even need the double adapter or a European plug to charge your phone's if you here from another country.

Mangwanani spa also was so relaxing and convenient. Bird Park right outside hotel for the kids to enjoy. So everything was amazing.

Very welcoming stay and will definitely stay there again in the future.

Room Tip: Family room was very spacious
See more room tips
  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda M, Public Relations Manager at The Palazzo Montecasino, responded to this review, February 20, 2014
Dear tyrellp11,

Many thanks for your positive feedback on your recent stay at the Palazzo! It's always a great pleasure to hear our guests have enjoyed their stay and that they will be returning!

We look forward to warmly welcoming you back!

Kind regards,
Amanda
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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408 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
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English first
Vanderbijlpark
1 review
5 of 5 stars Reviewed February 13, 2014

We had an awesome stay. We forgot a very expensive piece of jewellery in our room. We only noticed it after we left the hotel. I phoned them and was put through to house keeping. We returned to the hotel and was presented with the jewellery within 10 minutes time! We were very impressed!

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda M, Public Relations Manager at The Palazzo Montecasino, responded to this review, February 17, 2014
Dear jvolschenk,

Thank you for taking the time to write a Tripadvisor review about your recent experience - and so glad your precious jewellery was safely returned to you.

We look forward to welcoming you back for another sojourn at the Palazzo in the near future.

Kind regards,
Amanda
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
2 reviews
5 of 5 stars Reviewed February 10, 2014

The Palazzo Hotel certainly knows how to treat a guest well. I could not fault a single thing!
Housekeeping came promptly when called and every staff member was welcoming, attentive, friendly and efficient.
Stay at The Palazzo with confidence! :)

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda M, Public Relations Manager at The Palazzo Montecasino, responded to this review, February 13, 2014
Dear Dianne N,

Thank you for your positive feedback and review about your recent stay at the Palazzo. We are thoroughly pleased you enjoyed your time and found the staff to be so warmly welcoming, hospitable and accommodating.

We trust you will return for another visit in the near future.

Kind regards,
Amanda
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 3, 2014

Keep the warm and friendly welcomes as well as depatures at the hotel. The cleanliness of the Hotel is of high standard, which is so good and make a person feel at home. We had an awesome stay. Thanks


  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda M, Public Relations Manager at The Palazzo Montecasino, responded to this review, February 5, 2014
Dear Ruckshan D,

Thank you for your acknowledgment of our warm and friendly staff and general housekeeping of the hotel. We sincerely apprpeciate any feedback from our guests, but it is always welcome to receive positive comments and know that our guests' have enjoyed their time with us.

We look forward to welcoming you back on another occasion - and thank you for taking the time to write a review.

Kind regards,
Amanda
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen Scotland Uk
1 review
5 of 5 stars Reviewed January 24, 2014

It was great to be pampered and looked after at the end of our holiday in South Africa. Hotel was excellent as always, the staff were great and the food was out of this world. If you could only make it a bit cheper then we could stay a bit longer,Aholiday to remeber

  • Stayed January 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda M, Public Relations Manager at The Palazzo Montecasino, responded to this review, February 3, 2014
Dear Ronald G,

So delighted to hear you had a good holiday in South Africa and that your stay here at The Palazzo was a memorable one.

We hope to welcome you back again should you return to our sunny shores in the future.

Warm regards,
Amanda
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 13, 2014

It is a must to stay at the palazzo, it feels like you are not in the concrete jungle of Joburg. The decor is amazing, their burgers are YUMMY!! And their chips. The pool looks amazing but I did not get a chance to swim. I stayed in the executive room and it is like a little house. Absolutely loved my stay, service is amazing. It is a real ***** Hotel!! I am most certainly going to be going back. Oh and my boyfriend proposed so I think I will be going there, it is a good luck charm place for me

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda M, Public Relations Manager at The Palazzo Montecasino, responded to this review, January 15, 2014
Dear Andisiwe M,

Thank you for taking the time to write a Trip Advisor review about your recent stay at the Palazzo Hotel. And CONGRATULATIONS on your engagement!

We hope your fiance chooses to bring you back here for your wedding night!

Best wishes and much happiness for 2014.

Warm regards,
Amanda
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Senior Contributor
41 reviews 41 reviews
5 hotel reviews
Reviews in 26 cities Reviews in 26 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed January 10, 2014

For a large hotel, the staff are amazing at recognising me from one visit to the next, despite there normally being at least 6 months to a year between visits. The rooms are beautifully elegant, the service is excellent and the breakfast overlooking the stunning gardens is the perfect finish to every visit.

  • Stayed January 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda M, Public Relations Manager at The Palazzo Montecasino, responded to this review, January 15, 2014
Dear Edda E,

Thank you for taking the time to write a review - and for choosing the Palazzo to return to on your visits to South Africa!

We do pride ourselves on our hospitality but it is always warming to receive positive feedback about our staff. Thank you.

We wish you a healthy, happy and serene 2014 and look forward to welcoming you back on another occasion.

Kind regards,
Amanda
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Palazzo Montecasino

Address: No. 1 Montecasino Boulevard | Fourways, Fourways 2021, South Africa
Phone Number:
Location: South Africa > Gauteng > Fourways
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 7 Hotels in Fourways
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Palazzo Montecasino 5*
Number of rooms: 246
Official Description (provided by the hotel):
Recreating the look and feel of old-style Mediterranean glamour, without compromising on modern luxury, the Palazzo hotel is a treat for all of the senses. The 246 beautifully-appointed rooms include Standard, Deluxe, Executive and Superior Rooms as well as King Suites, a lavish, opulent Penthouse and bespoke Presidential Suite. Every room is equipped with all of those small touches that add to your comfort - direct-dial phones, tea and coffee stations, mini bars, 24-room service, free WiFi and electronic safes to list but a few. Highlights to add to your stay include the Mangwanani Spa Boutique, a fully-equipped fitness centre, business centre, Montecasino Entertainment Complex, delicious Mediterranean dining at Medeo Restaurant, relaxing cocktails at Cafe Rialto, conference rooms and many more. Outdoors, a large swimming pool invites you to dip into its cool waters to escape the heat of a long day, while the poolside area beckons hours of relaxation as you let your mind finally unwind from the daily pressures of life. This is the start of your experience at the Palazzo in Montecasino... Book now to discover what else lies ahead. ... more   less 
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Also Known As:
The Palazzo Montecasino Hotel Fourways
Palazzo Montecasino Johannesburg
Palazzo Montecasino Hotel Johannesburg
Montecasino Hotel

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