My husband and I stayed here on our kids free weekend getaway (which this was our second time away in over 5 years) as we were passing through on our way to Banff.
We usually always stay at a Best Western hotel as they are our favorite and we have never been disappointed in one before. First apon check-in they did not have the room that we had booked ahead of time so then they said they would upgrade us to a suite at no additional charge. The room looked like it was once a small conferece room which they converted to a suite. Everything looked out of place like they had just slapped everytrhing together for a quick fix for example extention cords running out of the walls to accomadate an alarm clock & lamps.The toilet was plugged (which my husband had to unplug himself as they had no one to fix it ),there was dirty wash clothes left along with empty shampoo bottles in the shower.The inside of the hotel is old & kind of grungy looking not at all like the other million Best Western Hotels in the world. Also along with several other hotel guests the room keys would not work so had to keep going downstairs for new ones. Their debit machine crashed just as I was paying for my room (which is understandable but as there was alot of stuff already not working it just seemed like they definitely need to get things more up to date & spend some money in some much needed renovations!)
The staff was friendly but very disorganized!! So for being a part of which was suppose to be a relaxing start to our getaway ended up being very very disappointing!!!
We will definitely not be staying here again or would recommend anyone else to!
- Also Known As:
- Airdrie Best Western
- BEST WESTERN Airdrie Alberta
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