I have been staying at the Best Western for the past 3 years for business. The rooms are newly furnished: new comfy beds, sanitary remote, clean, updated decor, fair sized fridge and microwave. God parking for cars, trucks and truck & trailers. The complimentary breakfast is fantastic, many options to choose from and the largest breakfast room I have ever seen in a hotel. The location of this hotel is good, great restaraunts and many other services within two blocks of the hotel. The staff here is exceptional, especially Susan Ballard! Everyone is always smiling, competent, friendly, accomodating and personable. For example, last summer I had rolled my ankle and could barely walk. The front desk attendant took my bags to my room and brought me ice several times throughout the evening. I don't know of any other place that would give you that kind of service. The staff has always treated me like VIP and I have no complaints about this hotel or anyone that works in it. Will stay here for years to come! Thank you to the staff for all your kindness and look forward to dealing with you in the future :)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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It is truly a pleasure for the staff of the Best Western Regency Inn to welcome you back on each stay. Allow me to offer a sincere thank you for choosing us for many years and for your rave review of our hotel and staff. It was our duty to accomodate your ankle injury, Im pleased that our staff went the extra mile for you when you needed a hand. Our team looks forward to seeing you and wishes you a happy and healthy 2013.
Best Western Regency Inn
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.