Helpful staff and full breakfast. Rooms cleaned well, but, in spite of effort to dress up the outside, this hotel is obviously old. The room was smaller than any of the newer hotels leaving you crowded when you walk around the bed. Our room had a balcony that was separated from the neighbour with a small fence which was nice but the view was of the parking lot. on the whole slightly below average unless you are used to new first class hotels then you would find this much below average.

We are on the end of a two week road trip which we stayed in mostly Best Westerns. thinking that this hotel would match the quality we had previously experienced we booked for an over night in Calgary. I am seriously thinking that my car would have been a better choice. The rooms stink of stale smoke and deep fried food. The AC has not touched the temperature of the room and smells of mold. There are extensive renovations going on which was not noted when we booked. The bathrooms are old, dark and a bit less than sanitary. The beds are poor quality.This is not a best western hotel. This is a old rigger motel that someone thought they could put some paint on and call a hotel. Dont waste your money. Book elsewhere or sleep in your car.

I am a Best Western Rewards member so I stay at Best Westerns everywhere I travel. Unfortunately someone allowed this place to carry the BW name and it is not deserving.
List of issues:
Room had cig smoke coming in through washroom, frontdesk says they cant stop people from smoking outside....
Air conditioning didnt affect temp in room. Having to shower three times throughout one night not acceptable
Mag key didnt work even for front desk worker so had to give us master key to use to open room.
The room is so small i had to turn sideways to get past the second bed to get into the washroom.
Elevator broken
Pet room on the third floor with broken elevator. Asked if floor one had room and was told no.
Called 5 hrs after checking in to ask about how room temp was hotter inside then out with AC full. Only to be told they could move us to a pet room on the first floor. Almost made me move across the streetto new hotel.

This hotel is a discusting experience that I will tell BW chain about as they are charging premium hotel prices for a low rent motel.

I was in Alberta for Stampede and my son's wedding.I can not say enough about the staff for this hotel.They are all wonderful and helpful..We stayed nine nights and never once did we hear any noise from the other rooms or hallway.The beds were very comfortable and our room was cleaned spotless every day.I will be back!!!!