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“wow! Only go here if you have never been to another Boston Pizza!” 1 of 5 stars
Review of Boston Pizza

Boston Pizza
1323 2nd Street West, Brooks, Alberta T1R 1B5, Canada
+1 403-362-3322
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Ranked #15 of 38 Restaurants in Brooks
Cuisines: Hamburgers, Steakhouse, Pizza & Pasta, Sandwiches
Dining options: Takeout, Delivery
Restaurant details
Dining options: Takeout, Delivery
Winnipeg
Senior Contributor
32 reviews 32 reviews
12 restaurant reviews
Reviews in 17 cities Reviews in 17 cities
38 helpful votes 38 helpful votes
“wow! Only go here if you have never been to another Boston Pizza!”
1 of 5 stars Reviewed September 7, 2013

Stopped here for supper knowing that BP is generally efficient and quick with good food. Not at this establishment. It took the food over 45 minutes to come. I ordered hamburger sliders. I got three sliders each with only a beef patty, a wilted piece of lettuce, two sides of a bun with absolutely nothing on them and a tomato slice. There was no cheese, no barbeque sauce, no special BP sauce, no pickle, as offered in the menu, and no bacon as I had requested. The waitress looked, and said, "It doesn't look right". A manager came over and after 25 minutes brought out three new sliders. This time one had a pickle, one had a tomato slice, two had cheese, and each had a small swab of some sort of sauce. My companion had a chicken panini which had a bread so hard it could only be broken, not bitten. Still with apologies and a supposed discount, we were asked to pay 23.50, which I did. I also gave the waitress a $20.00 tip and told her I was sorry she had to work in such a lousy establishment. The manager was busy horsing around with two young guys in hoodies by the cash desk when we left. Pathetic!

  • Visited September 2013
    • 1 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
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30 reviews from our community

Visitor rating
    5
    9
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    4
    4
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Calgary, Canada
Top Contributor
116 reviews 116 reviews
71 restaurant reviews
Reviews in 33 cities Reviews in 33 cities
21 helpful votes 21 helpful votes
“Parking is always a problem”
3 of 5 stars Reviewed August 21, 2013

This is a chain with warmed up food that a
Is not great but consistent. I do like their pizza and the lounge usually has a good atmosphere. The front parking is terrible and the back parking is gravel and nut much better but at least if you are going to the lounge you can access it from the back. Needs to be moved from the stripmall it has been in for thirty years.

Visited July 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Morris, Canada
1 review
1 helpful vote 1 helpful vote
“Horrible”
1 of 5 stars Reviewed July 30, 2013

the customer service was so nasty we left,the blonde chick who said she was management, but i am glad she not one of my saff, BRUTAL

  • Visited July 2013
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winnipeg, Canada
Top Contributor
67 reviews 67 reviews
36 restaurant reviews
Reviews in 24 cities Reviews in 24 cities
24 helpful votes 24 helpful votes
“Great place to eat”
5 of 5 stars Reviewed July 21, 2013

We liked Brooks as they had a walmart, dollarama, tim Horton's and a boston pizza and a store (Reimers formerly IGA) that was open 24 hours

Visited July 2013
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Iqaluit
Senior Contributor
24 reviews 24 reviews
5 restaurant reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
“Good food service was pretty slow”
3 of 5 stars Reviewed March 9, 2013

The food was great we were there for pasta. The kids meal was fun. But it took FOREVER to get our food.

Visited December 2012
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