I am surprised this restaurant is still in business. We went there on a Tuesday evening; there were hardly any diners in the restaurant, yet when we walked in we were ignored by the staff. My husband had to ask the waitress if we could seat ourselves or if we should wait. She said to sit down anywhere. 5 minutes after we sat down, another family walked in and were promptly seated and the waitress brought them menus. We had not even received ours yet, and again I had to ask the waitress to bring us menus (the other family was sitting at the table next to ours).
A few minutes after we finally had a chance to look over the list, the server went to the table next to us to take their drink orders, and again she ignored us. The other two servers (who were each serving only 2 tables) walked past us several times without so much as a glance in our direction. We waited a total of 15 minutes before walking out in disgust.
Clearly the staff at this establishment do not value their customers, and we will tell everyone we know who is going to Drumheller to stay far, far away from this terrible "restaurant."
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
August 8, 2012
Thank you very much for your review. I really appreciate you taking the time to review us. I am very sorry your waitress did not serve you properely. I am having a staff meeting this evening on the importance of customer service. I thank you for letting
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me know about this situation. I do invite you back to Evans Restaurant. We will be more than happy to serve you. Jillian Rasmussen
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.