And still be in the dark?
For a near empty restaurant with six staff working service was really slow.
Two managers took up prime real estate at a corner table and had a non-meeting for 45 minutes while frustrated customers left after waiting too long for service.
Bartender spent most of the time playing on his phone and disappeared for long stretches.
It was surprising that the managers did not take any notice or interest in the fact they lost customers due to slow service.
The food is mediocre as to be expected in this sort of place, the beer selection very good. Nothing wrong with the food, just very ordinary, absolutely fine.
Another manager eventually showed up and promtly set up behind the bar where all three managers could have their own conversation and ignore the service together..."Strength" in numbers??
This is the hospitality industry and there is no excuse for bad service even in an airport with a captive clientele. The experience can be superior with great service and average food, but when all the basics are ignored, even scoffed at by complacent managers, there is no hope of having a satisfactory experience.
I am not trying to be harsh, but this is a competitive industry and if you don't make your guests feel special, you won't be around for long.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.