During the first stay we left with very sore necks due to the height of all of the pillows so upon our return this past weekend we asked reception if they had any lower pillows or ones with different filling. She said that it wasn't likely but she would check with a permanent employee. We never heard from her again so we substituted a spare blanket and bath towels. Both were quite hard to sleep on but at least they were lower.
Also, the room was very hot. We attempted to lower the temperature only to find out that the wall control was not functioning. Then it became very cold. We returned to the front desk and informed them of this and the very loose toilet seat. We offered to change rooms but were told that wasn't necessary and maintenance would be called. That was at 7:30 pm Saturday. Once again, never heard from them again.
Besides these issues there was garbage in the drawers from a previous guest, an elevator wasn't operational and the deadbolt plate was missing and it appears that the room had been previously broken into and now the deadbolt wouldn't close. I did fill out their survey and submit it to the front desk. We used to stay here often, but there are many choices so this high-priced fixer-upper is off our list.
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- Also Known As:
- Executive Royal Inn Leduc-Nisku Hotel Leduc
- Executive Royal Hotel Airport
- Royal Executive Inn
- Executive Royal Inn Leduc-Nisku Alberta