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“A busy place” 4 of 5 stars
Review of Yan's Garden Chinese Restaurant

Yan's Garden Chinese Restaurant
9938 Lougheed Highway, Burnaby, British Columbia, Canada
604.421.8823
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Ranked #92 of 456 Restaurants in Burnaby
Cuisines: Dim Sum
Restaurant details
Kamloops, Canada
Senior Reviewer
9 reviews 9 reviews
5 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“A busy place”
4 of 5 stars Reviewed November 28, 2013

It was a busy place but the food was wonderful.We were the only non-Chinese there but we had great service .But still manages to eat wth chopsticks.

Visited November 2013
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12 reviews from our community

Visitor rating
    1
    8
    2
    0
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Vancouver
Top Contributor
62 reviews 62 reviews
47 restaurant reviews
Reviews in 21 cities Reviews in 21 cities
101 helpful votes 101 helpful votes
“Dim Sum, Traditional Chinese Meal....they have it all”
5 of 5 stars Reviewed July 26, 2013

Yan's has ben a favourite of mine, and my family for several years. As mentioned, dim sum is a highlight for us and we've also had several family dinner functions there. The service has always been a pleasant experience. "Philip" host/manager, seems to be working every time we go there (they really need to give him some time off). He's so very diligent in meeting customer expectations. He now knows us well enough that we typically get complimentary pickled vegetables and nuts as we wait for our meals. Ample food, cost effective......highly recommend.

  • Visited July 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burnaby, Canada
Top Contributor
128 reviews 128 reviews
69 restaurant reviews
Reviews in 22 cities Reviews in 22 cities
244 helpful votes 244 helpful votes
“Our dim sum dining experience was just 'ok'.”
3 of 5 stars Reviewed June 8, 2013

We did dim sum at Yan's Garden recently, after arriving and finding our favourite dim sum restaurant closed. Ouch!! .. it was now where to go time? We knew Yan's from a dim sum experience a couple of years ago, and decided to drop by for another try.

We arrived early, just a few minutes after it opened at 9am. It is a large place, and there were only two tables occupied at that time. When we left, about an hour later, about a quarter of the total number of tables in the restaurant had diners at them.

The restaurant had several servers working, but regardless, we found the service to be rather slow, especially if one wished to order items directly from the menu, or just to wait for a cart to come by, and hope it had dishes desired. We selected items from two carts, and ordered two dishes from the menu (one of which was never delivered to our table, but we did find such on a subsequent cart). Attempts to get glasses of ice-water, sauces, and the like, took asking at least twice before what we wanted was actually brought to our table. And this poor level of service was with the restaurant not busy with customers - can only wonder what it is like when busy!!

The food ordered (a sampling of dishes -- pork dumplings, beef balls, beef tendon, rice-noodle rolls w/bbq pork, baked pork buns, and tea) was decently-prepared, but when compared with the same dishes served where we have gone, and usually go -- certainly not as 'good' in our opinion, in both preparation and presentation, and definitely more expensively-priced.

I would sum up our dim sum dining experience at Yan's Garden as just 'ok' -- we seek more than that when we dine out.

  • Visited June 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Service
    • 3 of 5 stars Food
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