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“All round excellent value for money!” 5 of 5 stars
Review of Hilton Vancouver Metrotown

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Hilton Vancouver Metrotown
4.0 of 5 Hotel   |   6083 McKay Avenue, Burnaby, British Columbia V5H2W7, Canada   |  
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Ranked #3 of 12 Hotels in Burnaby
Certificate of Excellence 2014
1 review
“All round excellent value for money!”
5 of 5 stars Reviewed July 13, 2012

Classy and clean place ,very friendly staff.Overall more than happy stay:)

  • Stayed July 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
egut, Director of Sales at Hilton Vancouver Metrotown, responded to this review, July 18, 2012
Dear Luv2tvl,

Thank you for taking the time to provide your valuable comments, we are delighted that you enjoyed your stay and look forward to being your home away from home when you are next in Vancouver,

Warmest regards,
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786 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Memphis, Tennessee
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 13, 2012

A day of traveling ended in the best way possible! My husband found this gem and I am so glad he did. We came in to Vancouver early to meet family on July 5, 2012. A quick trip from the airport and soon we were settled in a beautiful room overlooking a gorgeous city. We were starved. We went up-top to enjoy some wine and seafood. The service was excellent, as was the seafood and view. We had a restful night's sleep. Breakfast was outstanding. We were early birds. White table cloth dining. Very attentive waitor. Food to satisfy and die for! Every food was explored. My day ended and started in the best way possible-delectable food and service. Hats off to Metrotown Hilton.

Room Tip: We stayed up.up.up for a beautiful sight!
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  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
egut, Director of Sales at Hilton Vancouver Metrotown, responded to this review, July 18, 2012
Dear Gailswaggart,

Thank you for taking the time to provide your comments on your most recent stay, it is comments such as yours that we strive to acheive with all of our guests and we are so delighted that you enjoyed a superb stay.

warmest regards,
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Courtenay, British Columbia, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 2, 2012

I love this hotel. Staff combine professionalism, helpfulness, courtesy and friendliness in just the right doses. Rooms are comfortable and quiet and the restaurant is good.

  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
egut, Director of Sales at Hilton Vancouver Metrotown, responded to this review, July 17, 2012
Dear Anne D,

Thank you for taking the time to leave your comments on Trip Advisor, we are so pleased to hear that we are meeting all of your needs when you have the opportunity to stay with us and we look forward to seeing you again soon.

Evelyn Gut
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Bay Area California
Top Contributor
94 reviews 94 reviews
18 hotel reviews
Reviews in 37 cities Reviews in 37 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed July 1, 2012

This crisp Hilton hotel sits atop a shopping mall. When you check in, you find out it is a "Chinese Mall" catering to Vancouver's Asian community. Nevertheless, the Metrotown Mall is only 500 yards away.

The neighborhood is being rebuilt, with only a few good restaurants within walking distance, but Burnaby town is clean and feels safe.

This hotel is abut $20 away from downtown Vancouver by cab, or 20 minutes on surface streets via car. A GPS would help getting there and back. No freeways between Barnaby and downtown.

Room Tip: All rooms have a view, but ask for something higher than 7th floor
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  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 30, 2012

Stayed with family. Great hotel and service. Location is not the best.

  • Stayed June 2012, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
egut, Director of Sales at Hilton Vancouver Metrotown, responded to this review, July 16, 2012
Dear R R,

Thank you for taking the time to write your comments about your most recent visit, we are pleased that you enjoyed the hotel and services during your stay. I'm not sure if you had the chance to utilize the Skytrain to travel to downtown or visit Metrotown shopping and entertainment complex across the street, which enhance the location of the Hilton. We do hope you have the chance to return and enjoy the ofther benefits of staying with thte Hilton Metrotown.

Warmest regards,
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Terrace, Canada
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 29, 2012

As a frequent traveller, I have atayed at countless hotels over the years. I have been staying at the Hilton in Burnaby regularly for the past 3 years and still find it to be one of the most professional, courteous, cleanest and best value that I have had the pleasure of staying at in Vancouver.

I would most certainly be back time and time again and I have no reservations in recommending this hotel to any traveller.

Room Tip: Take the upgrade to access the Opal lounge.
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  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
egut, Director of Sales at Hilton Vancouver Metrotown, responded to this review, July 16, 2012
Dear John R,

Thank you so much for taking the time to leave us your comments, we are so pleased that we can be your home away from home and that you are enjoying the many improvements we have made over the past 3 years.

Warmest Regards,
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Mountain, On
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 25, 2012

Hotel is pretty nice, one of the few hotels in the area where you can get a king bed (compared to the Holiday Inn Express at Station square which is a queen max). Clean and decent sized rooms. Short walk to the Metrotown mall and the Skytrain station, and there's a connected smaller mall with a food court with a lot of asian choices. Service is good, there's usually a valet or two at the front to help with bags and getting a taxi. The breakfast buffet is amazing and worth the $18 or so price. Not much difference from a King room to the King suite, the executive floor rooms are nicer though and get you access to a weekday evening appetizers/free soft drinks in the lounge.

Room Tip: The higher floors have great views.
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  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director of Sales at Hilton Vancouver Metrotown, responded to this review, June 26, 2012
Dear Biztravmtn,

We appreciate you taking the time to leave your comments regarding your recent stay at the Hilton Vancouver Metrotown. You can definitley get a wonderful view of the lowermainland and downtown from our higher floor rooms and the access to the Opal Lounge for the breakfast and evening snacks are very much worth the additional cost. Thank you again and we look forward to seeing you again soon.

Best regards,
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Additional Information about Hilton Vancouver Metrotown

Address: 6083 McKay Avenue, Burnaby, British Columbia V5H2W7, Canada
Phone Number:
Location: Canada > British Columbia > Burnaby
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Burnaby
#2 Family Hotel in Burnaby
#2 Romantic Hotel in Burnaby
#3 Business Hotel in Burnaby
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Vancouver Metrotown 4*
Number of rooms: 283
Official Description (provided by the hotel):
Explore beautiful Vancouver and experience all that the Metropolis at Metrotown, British Columbia’s biggest shopping and entertainment complex, has to offer when you stay at the Hilton Vancouver-Metrotown. Located in the City of Burnaby with Vancouver Sky Train only yards away, the attractions and businesses of downtown Vancouver are within easy reach 20 min Skytrain ride.Stay connected and productive in the 24-hour business center or get to work at the large desk in each Guest room. Surf the web with complimentary high-speed internet access. Watch a movie on the television or listen your favorite album when you connect your MP3 player to the radio alarm clock. Guests staying in one of the hotel’s Executive Rooms or Suites enjoy exclusive access to the Executive Lounge, serving complimentary breakfast in the morning and refreshments in the evening. ... more   less 
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Also Known As:
Hilton Vancouver Metrotown Hotel Burnaby
Hilton Hotel Burnaby
Hilton Burnaby
Burnaby Hilton Metrotown

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