My family has stayed here three times this past year and plan on returning!
Located next to Metrotown Shopping Centre and directly across from the sky train station, we found this location convenient for concerts and events as the sky train drops us off in front of Rogers Arena, BC Place and many other downtown venues without the hefty price of parking and the hike in hotel prices. There is free parking at the hotel for when we do take our vehicle.
The rooms are spacious and clean, there is a fridge as well.
This hotel also has a nice outdoor pool though we didn't use it. Check in was at 3pm and each time we came the room wasn't ready until 3 pm so we just popped over to the mall next door, and they held our bags for us. There is a free breakfast in the morning ( only accessible by elevator) but on our last visit the pancake machine wasn't working. This was the only time I encountered a rude staff member, when I pointed it out, she said I didn't push the right button. As she walked away the machine stopped and a warning message came on to replace a part, I called her back to show her, and to prove it wasn't my fault, and she just said its broken and walked away. No effort to put an out of order sign and we saw the line up grow with others trying to work it. The rest of the breaky was ok, scrambled eggs, cold sausages and lots of white bread as they ran out of whole wheat. This was on our last stay there, the other 2 times were better, but Ihop is just down the street.
As a Priority Club member we did get a package of snacks and a water bottle on check in so that was nice. Hoping it was just a bad day for breaky and its fixed up next time we go
- Official Description (provided by the hotel):
- Completely Renovated hotel, guestrooms, conference space and all public space. The Burnaby Hotel 18 min to downtown, BC Place, Rogers Arena & Vancouver Convention Centre by Skytrain. Connected to Metropolis at Metrotown the 2nd largest shopping and entertainment complex in Canada. The hotel also offers complementary full hot buffet breakfast, underground parking and wifi. The location is ideal for leisure and corporate guests looking for Greater Vancouver accommodations also close to companies like Translink, Electronic Arts, BC Hydro and Telus. The hotel offers conference space with natural light, the Fraser Ballroom can accommodate upto 150 for a sitdown dinner with outdoor terraces as well as a boardroom for upto 10 guests. Full service catering and A/V equipment. Additional amenities include outdoor pool and sun deck and business centre.The adjacent area is undergoing renovation and there may be construction noise during the day from 8 am to 5 pm. ... more less
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- Also Known As:
- Holiday Inn Express Burnaby
- Holiday Inn Burnaby
- Burnaby Holiday Inn