Greeted by very friendly hotel staff - very accommodating and very late night check in was not a problem. IHG Platinum upgraded from standard king room to executive (top floor) room - also got a bottle of water and some rice crackers.
Pool was simple, but heated and nice. The floor the pool was on was quite dilapidated, both bathrooms were closed for renovations. Breakfast buffet was nice - standard fare (good food, pancake maker). No seating available on the day we stayed (back to school rush) so we had breakfast in bed.
Room was simple, but spacious. Towels are getting worn, nice flat panel TV. Minor musty smell from air conditioner.
Late check out was requested (told we could leave at 130 PM), but somebody still called us at noon anyway.
The hotel rating on their website is probably high because they were 'encouraging' 10/10 reviews by offering 1000 IHG points in return - kind of classless.
Overall - decent hotel, but at its full price ($150 / night), I would say the value just isn't there compared to other hotels. The location is nice - it's right next to the skytrain station - but Burnaby is a long ways away if you're in town for concerts, etc.
- Official Description (provided by the hotel):
- Completely Renovated hotel, guestrooms, conference space and all public space. The Burnaby Hotel 18 min to downtown, BC Place, Rogers Arena & Vancouver Convention Centre by Skytrain. Connected to Metropolis at Metrotown the 2nd largest shopping and entertainment complex in Canada. The hotel also offers complementary full hot buffet breakfast, underground parking and wifi. The location is ideal for leisure and corporate guests looking for Greater Vancouver accommodations also close to companies like Translink, Electronic Arts, BC Hydro and Telus. The hotel offers conference space with natural light, the Fraser Ballroom can accommodate upto 150 for a sitdown dinner with outdoor terraces as well as a boardroom for upto 10 guests. Full service catering and A/V equipment. Additional amenities include outdoor pool and sun deck and business centre.The adjacent area is undergoing renovation and there may be construction noise during the day from 8 am to 5 pm. ... more less
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- Also Known As:
- Holiday Inn Express Burnaby
- Holiday Inn Burnaby
- Burnaby Holiday Inn