Booked this hotel for a business trip. I tried to cancel about three days after I booked and aprox 3 weeks before I was to travel. Apparently when I booked the rate I got was that I paid in advance. NOT a deposit like most hotels. I explained that my business trip had changed but the response was no cancellations!!! Under no circumstances could I receive a refund.
I would ask anybody looking to book with this property to look elsewhere.
- Official Description (provided by the hotel):
- Burnaby Hotel near Vancouver is connected to Metropolis at Metrotown the 2nd largest shopping and entertainment complex in Canada. Our direct connection to the Metrotown Skytrain Station means easy access to Rogers Arena & BC Place in Vancouver, Canada. The hotel also offers complementary to all guests a full hot buffet breakfast, underground parking and wifi. Our hotel's location is ideal for corporate guests looking for Greater Vancouver accommodations close to companies like Translink, Electronic Arts, BC Hydro and Telus. For meetings, we have ballrooms to boardrooms, with catering and A/V equipment. Leisure visitors to Vancouver and Burnaby love our hotel's direct access to SkyTrain and the attractions in Vancouver, such as the Capilano Suspension Bridge, Gastown and Stanley Park, are minutes away. You can get to the BC Ferries, cruise ship terminals and the 2010 Winter Olympic venues easily. Additional amenities include outdoor pool and sun deck and business centre.The adjacent area is undergoing renovation and there may be construction noise during the day from 8 am to 5 pm. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Burnaby
- Holiday Inn Burnaby
- Burnaby Holiday Inn