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“Good location” 4 of 5 stars
Review of BEST WESTERN PLUS Kings Inn & Conference Centre

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BEST WESTERN PLUS Kings Inn & Conference Centre
2.5 of 5 Motel   |   5411 Kingsway, Burnaby, British Columbia V5H 2G1, Canada   |  
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Ranked #5 of 11 hotels in Burnaby
Portland, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“Good location”
4 of 5 stars Reviewed September 21, 2013

We enjoyed our stay but our room needed new carpeting. The breakfasts were great. Very Convenient to the Skytrain, stores and Metro Mall. Staff is very friendly and helpful. Good Chinese food on site.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWKINGS, General Manager at BEST WESTERN PLUS Kings Inn & Conference Centre, responded to this review, November 4, 2013
Thank you for taking the time to review your recent visit to our establishment.
We appreciate your compliment on our “very friendly and helpful staff”. Our central location in Burnaby is always a favorite for our guests no matter they are driving or taking public transportation. Our on-site Chinese restaurant is very popular in Burnaby. Reservation in advance is always preferable. Thank you once again for staying with us. We hope that your travels bring you back to Burnaby/Vancouver soon so that we can welcome you back for another stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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183 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Whitehorse, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 20, 2013

Another excellent stay at this hotel. Very clean, excellent breakfast included and we found the staff to be both friendly and helpful. We find it to be a very good location for the types of activities that we are looking for.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle, WA, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 17, 2013

Very Helpful and friendly staff, double points for stay which helps get to Diamond level fast very very clean rooms and great hotel breakfast would recommend this hotel to anyone wishing to have a great relaxing stay especially for business traveler in Canada

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver
Contributor
18 reviews 18 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed September 15, 2013

A quality motel in Burnaby. Asked for room facing North, away from noisy Kingsway. Everything was as expected for a Best Western. Free parking and no frills hot breakfast. I stayed upstairs which means having to carry luggage up 2 flights of stairs. If that's a hassle, ask for a room on the ground level.

CG

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prince Rupert British Columbia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 13, 2013

Hotel was adequate. road construction directly in front of hotel all night. Slow and dropped internet. Clean room, ask for room away from stairs as other patrons rolling luggage woke us up in the morning.

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Powell River, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 12, 2013

Two trips within one week for two sisters and a brother from Powell River, B.C. to Vancouver General Hospital in Vancouver for his medical treatments, and Best Western's Burnaby, B.C. staff, location, amenities, restaurant, price, breakfast, parking, shopping, local eateries, and much, much more were a 10 out of 10.

With such caring and friendly personnel working at this site, we'll be staying there again when my sister starts her cancer treatments hopefully in the very near future...

Room Tip: Unable to walk up stairs due to his poor health, our main floor room close to parking, the office, i...
See more room tips
  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 9, 2013

Nice space, clean. Issue with bites in the bedroom. Both guests staying there got 1 to 3 insect bites each of the two nights. Would not stay here again. Management needs to be on top of insect issues in the rooms.

  • Stayed September 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWKINGS, General Manager at BEST WESTERN PLUS Kings Inn & Conference Centre, responded to this review, September 10, 2013
Thank you very much for your comment. I am very sorry to hear that your experience for the recent stay. Would you mind giving us a call to let us know which room you stayed at so that we could do a follow-up because we do not have any name match the name you use for this review. I have asked every single staff at both Front Desk and Housekeeping Department. Unfortunately, no one has received any insect bite complaint lately. In addition of providing proper training to our staff, we hire Orkin Canada as our Pest Control company. They inspect our rooms regularly, and provide us a report after each inspection. Our last inspection was done on August 17th, and no issue was found. If you had contacted us during your two nights staying, we could have called in the pest control company to inspect the room you stayed. Thank you once again for your review.
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Additional Information about BEST WESTERN PLUS Kings Inn & Conference Centre

Address: 5411 Kingsway, Burnaby, British Columbia V5H 2G1, Canada
Phone Number:
Location: Canada > British Columbia > Burnaby
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
#4 Romantic Hotel in Burnaby
#5 Family Hotel in Burnaby
#6 Business Hotel in Burnaby
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Kings Inn & Conference Centre 2.5*
Official Description (provided by the hotel):
Best Western Plus Kings Inn and Conference Centre located within walking distance to Metrotown Shopping Centre with added convenience, value and comfort. ... more   less 
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Also Known As:
Best Western Vancouver
Burnaby Best Western
Best Western Burnaby

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