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“Amazing weekend getaway!!!” 5 of 5 stars
Review of Kingfisher Oceanside Resort and Spa

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Kingfisher Oceanside Resort and Spa
3.0 of 5 Resort   |   4330 Island Highway South, Courtenay, British Columbia V9N 9R9, Canada   |  
Hotel amenities
Ranked #4 of 10 Hotels in Courtenay
Maple Ridge, Canada
1 review
“Amazing weekend getaway!!!”
5 of 5 stars Reviewed February 18, 2014 via mobile

Spent the weekend here for a stagette and had an amazing time!!! Steam cave was great!! The staff and the rooms were excellent. Would not hesitate to visit again!!! They accomadated me in a last minute booking in the spa. Amazing experience.

  • Stayed January 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kyla T, Manager at Kingfisher Oceanside Resort and Spa, responded to this review, March 21, 2014
Dear Jenkehl,

Thank you for review of your last stay with us. We enjoyed your "amazing" group here at the resort and we are thrilled you had a great stay!!

We look forward to welcoming you back soon.

Warmest Regards,
The Kingfisher Leadership Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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470 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (172)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Vancouver, Canada
1 review
5 of 5 stars Reviewed February 18, 2014

I went in a group of 17 and I can't even begin to say how amazing the service was....they defined accommodating. The resort is stunning, the spa immaculate, and the restaurant serves the best food I've had. 17 women for 3 days in complete bliss.
The hydropath is a MUST!
Highly recommended resort for anyone, can't wait to go back.

Room Tip: Oceanfront was beautiful
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  • Stayed January 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kyla T, Manager at Kingfisher Oceanside Resort and Spa, responded to this review, March 6, 2014
Dear Jen B,

Thank you for your "Amazing" review!! We all really enjoyed having you here and we look forward to your next visit!!

Warmest Seaside Regards,

The Kingfisher Leadership Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Comox, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed February 11, 2014

Our adult children gave us a gift certificate as a Christmas Gift and what a gift it was! So relaxing. The day we arrived was gloriously sunny and the beach and ocean view were incredible. The Hydropath is always wonderful and Mandy was awesome making sure we had everything we needed without intruding on our privacy. Both the food and service at dinner were fabulous. All the staff are so friendly and helpful! A true bonus was waking to a Winter Wonderland and having time to spend in the outdoor pool and hottub! Such a treat! We live about a 15 minute drive from The Kingfisher but felt like we were a million miles away! :)

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kyla T, Manager at Kingfisher Oceanside Resort and Spa, responded to this review, February 14, 2014
Dear Lynne J,

Thank you so much for your "wonderful" review! We are thrilled you enjoyed your getaway and experienced our Pacific Mist Hydropath, we agree Mandie is awesome. We strive to exceed every guest expectation and to make every guests stay with us memorable and it sounds like we did that!! Thank you for taking the time to review our property and we look forward to welcoming you back again and again!

Warmest Regards,

The Kingfisher Leadership Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Victoria, Canada
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 7, 2014

This was our third visit and we were as pleased with this one as we had been on our first visit 15 years ago. A highlight this time was the dinners. The chef did an excellent job on each of the meals, so much so that we forsook our plan to eat in Courtenay one of the evenings. The spa services were also excellent and the hydropath continues to be a highlight of any visit. A small quibble - I think the rooms are due for a coat of paint and new carpets - nothing severs but a freshening up would make them more interesting. The Kingfisher is pricey but worth it. I would recommend it to anyone seeking the 2-3 day spa experience on the Island.

Room Tip: Pay for the upgrade to an beach room.
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  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kyla T, Manager at Kingfisher Oceanside Resort and Spa, responded to this review, February 14, 2014
Dear Andrew A,

Thank you for your review of your last stay with us. How fantastic that you had another great stay at our Resort! Our Pacific Mist Hydropath is an amazing service that is unique and memorable. Our Chef is truly talented and we are thrilled you experienced him in action. Thank you for taking the time to write us and I will be sharing this with our entire team!!

We look forward to welcoming you back!

Warmest Regards,

The Kingfisher Leadership Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Parksville, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 4, 2014

I have stayed here as a hotel guest, and enjoyed the spa as a day spa guest and have never been disappointed. I do recommend paying the extra for the romance suite if doing a special getaway. The hydropath is amazing! I HIGHLY recommend Tracy for a massage she is wonderful.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kyla T, Manager at Kingfisher Oceanside Resort and Spa, responded to this review, February 14, 2014
Dear Bre016,

We are delighted that you had an amazing experience at our Resort. Thank you for sharing your review with us. Our Spa is thrilled you enjoyed your service with them and we agree Tracy is great! We look forward to welcoming you back very soon!

Warmest Regards,

The Kingfisher Leadership Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 3, 2014

My girlfriends and I have been coming to the Kingfisher annually. This is our 14th year. We usually come after our busy fall and Christmas season. This year was as wonderful as all the others have been! The staff, services at the spa, and culinary experience still amazing. We really enjoy the Hydropath to start our spa experience. Our spa services were prompt and the staff very professional. The atmosphere on the Resort grounds is VERY peaceful. A walk on the beach at low tide is very soothing too!

Room Tip: For our group of 5 women we booked the Blue Heron Room this time. It's a large room with a quee...
See more room tips
  • Stayed January 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kyla T, Manager at Kingfisher Oceanside Resort and Spa, responded to this review, February 14, 2014
Dear luciandoc,

Thank you for your review of your last stay with us. We are thrilled you enjoyed another Girls Spa weekend with us. We strive to make each guests experience with us memorable and offer unparalleled customer service like no other resort. Our Spa is so amazing and the Pacific Mist Hydropath is like no other in North America and what a great way to start your weekend.

We look forward to welcoming you back again and again!

Warmest Regards,

The Kingfisher Leadership Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nanaimo, Canada
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 31, 2014

I went three times last year with my husband, giving Kingfisher spa another chance each time, only to be disapointed over and over.

I know these facilities are not cleaned to the highest standard, whilst trying to relax in the half empty hot tub i noticed a band aid lying on the side. gross. Perhaps someone just left it there? it wasn't until 3 weeks later when we go back the SAME bandaid is still lying there.

The changing rooms are freezing and also filthy.

The gym smells disgusting, on all occasions that we tried to go in.

We both booked in for hour long massages but on all occasions they got cut short to 45 minutes....

we still paid for the full hour.

I fill in a customer experience form and explain to the receptionist my disapointment with the resort and facilities, and said i would like to hear back from a manager asap.

A month goes by and nothing.

So, i wait and wait.

I then decide to email and hear back from a 'manager', the response was dismal to say the least.

I spent a lot of money at Kingfisher and was extremley unhappy with the service and experience.

If you want a fantastic spa trip with OUTSTANDING customer service, visit 'The ti-na-mara' in parksville!!

  • Stayed December 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kyla T, Manager at Kingfisher Oceanside Resort and Spa, responded to this review, February 1, 2014
Dear Gabrielle K,
Thank you for your feedback. The Pacific Mist Spa prides itself on creating a safe space for guests to voice their concerns and we aim for 100% guest resolution. It is our pleasure to support each one of our guests and we welcome all feedback and concerns. Since a satisfactory resolution has not yet been found, I can understand that this situation is frustrating and disappointing. We will work with you to find a solution, please contact our Spa Director 1-800-663-7929 as she is waiting to hear from you.

Kindest Regards,

The Kingfisher Leadership Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kingfisher Oceanside Resort and Spa

Address: 4330 Island Highway South, Courtenay, British Columbia V9N 9R9, Canada
Location: Canada > British Columbia > Vancouver Island > Comox Valley > Courtenay
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Courtenay
#5 Business Hotel in Courtenay
Price Range (Based on Average Rates): $
Hotel Class:3 star — Kingfisher Oceanside Resort and Spa 3*
Number of rooms: 64
Reservation Options:
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Also Known As:
Kingfisher Oceanside Hotel Courtenay
Kingfisher Oceanside Resort And Spa Courtenay, Vancouver Island, Canada

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