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“Do not waste your money here” 1 of 5 stars
Review of Boston Pizza

Boston Pizza
Cranbrook 510 - 1500 Cranbrook Street, Cranbrook, British Columbia V1C 3S8, Canada
(250)426 4242
Website
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Ranked #48 of 85 Restaurants in Cranbrook
Cuisines: Pizza
Dining options: Late Night
Restaurant details
Dining options: Late Night
Edmonton, Canada
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
“Do not waste your money here”
1 of 5 stars Reviewed February 23, 2012

This place does not know anything about customer service. It seemed like we were more of an inconvenience then anything. And 2 jugs of beer plus 2 appizers came to over 110 dollars. More value for money can be found at any other establishment in Cranbrook. Do not waste your money at this #£#*******

    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
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31 reviews from our community

Visitor rating
    8
    9
    2
    5
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Any
English first
Cranbrook, British Columbia, Canada
Senior Contributor
28 reviews 28 reviews
19 restaurant reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
“Maybe the owner could spring for a new candy dish?”
2 of 5 stars Reviewed December 21, 2011

Our food was acceptable, waitress fine.....however I found it very TACKY at the counter having to ask for a breath mint everytime! We have gone in several times, never get out of there for under a $100, so tonight as we are paying I ask the nice gal what happenened to the candy dish, and she tells me that its because it was stolen in the summer! Are you kidding me? There is a Dollarama across the parking lot, can we replace it now please? If there isnt one there by this friday....we will buy one and drop it off...and wont be back. What a tacky thing to do in a small town.. You could even put a small chain on it like they do to the pens at the bank.

  • Visited December 2011
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BC
Senior Contributor
40 reviews 40 reviews
19 restaurant reviews
Reviews in 27 cities Reviews in 27 cities
29 helpful votes 29 helpful votes
“Good food, good service, but $32 for a pizza?”
3 of 5 stars Reviewed December 9, 2011

Have visited other BP locations but this was our first time in Cranbrook.

Ordered some drinks, some chicken wings and a large pizza for two of us. I have to say the wings were EXCELLENT. They were baked and crispy, way better than the usual deep-fried- tossed-in-gooey-sauce variety. Hot but not overpowering.

Service was excellent.

We ordered a large pizza with 3 toppings and it was really good, too.
Then the bill arrived, and that pizza had cost us $32. Really?

Enjoyed it, but doubt if I will go back after that!

  • Visited December 2011
    • 1 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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Cranbrook, Canada
Senior Contributor
39 reviews 39 reviews
26 restaurant reviews
Reviews in 15 cities Reviews in 15 cities
27 helpful votes 27 helpful votes
“ok for kids”
1 of 5 stars Reviewed December 2, 2011

food was cold, service poor, loud music, lights went out, lots of dishes dropped, etc etc. ok to take sports kids to.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cranbrook, Canada
1 review
“extemely poor service left with being served”
1 of 5 stars Reviewed November 26, 2011

Went to boston pizza on Saturday evening with husband and two sons arrived at 6:10pm restauranr was busy but not overly packed we were seated right away after sitting for about 10 minuets my wife noticed a hostess and tried to call her over she just smiled and kept on walking two waitresses were serving a big table in front of us one of my son's called one of the waitresses over and let her know that we had been there now for over 15 minuets and did not even have a menu she apologized and said she would send our waitress right over 10 more minuets went by and we decided to get up and leave on our way out girl at door greeting customers asked how our visit was and my wife replied seeing how we have been here for over half of an hour and did not recieve service we are leaving she just smiled no aplogy just smiled I then asked to see the manager after a 10 minuet wait he finally arrived and was very apologetic WE will never be back !!!

  • Visited November 2011
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
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