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“Beats all of our stays at Hotels in the US on our five day trip!!! :-)” 5 of 5 stars
Review of BEST WESTERN Cranbrook Hotel

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BEST WESTERN Cranbrook Hotel
1019 Cranbrook St N, Cranbrook, British Columbia V1C 3S4, Canada   |  
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Ranked #5 of 17 Hotels in Cranbrook
Calgary, Canada
Contributor
20 reviews 20 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
“Beats all of our stays at Hotels in the US on our five day trip!!! :-)”
5 of 5 stars Reviewed August 4, 2012

Don't give 5 ratings ever, but this hotel deserves it!!! Staff polite and very helpful, rooms very clean, very up to date. Fridge, microwave, nice wall mounted big flat screen TV, couch and coffee table nice touch, comfortable!!! All in all great value for your hard earned dollar!
Definitely would be a pleasure to return!!! :-)
Great to be home in our beloved Canada!!!

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrestigeHotels, Guest Relations Manager at BEST WESTERN Cranbrook Hotel, responded to this review, August 8, 2012
It will be my pleasure to pass along your compliments to our team at the Best Western Cranbrook Hotel. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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143 reviews from our community

Traveler rating
    38
    59
    26
    16
    4
See reviews for
36
36
8
49
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • German first
  • Any
English first
Alberta, Canada
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 2, 2012

Recently stayed for one night with 2 teenage sons and niece. Stayed in a suite that had a separate bedroom with two queen beds and a pull out sofa in the living room. Room had a fridge, sink, 2 burner stove top, microwave, toaster and all utensils/dishes provided. Room also had 2 bathrooms which was great since there were 4 of us. Flat screen TV's in bedroom and living room. Enjoyed the pool and waterslide. We were disappointed that there was no hot tub. Would have been nice to be able to soak after a 7 hour drive. Didn't eat in the little cafe. No continental breakfast at this location either. Received a discounted rate for being a Costco member, but was still pricey. Front desk staff was very friendly.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrestigeHotels, Guest Relations Manager at BEST WESTERN Cranbrook Hotel, responded to this review, August 8, 2012
Thank you for sharing your experience. I am happy you enjoyed your room. Our team will be pleased to welcome you back on your next visit to Cranbrook.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Copenhagen, Denmark
Top Contributor
87 reviews 87 reviews
27 hotel reviews
Reviews in 43 cities Reviews in 43 cities
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed July 25, 2012 via mobile

We stayed 1 night at this hotel. We arrived late and just needed a place to sleep. We got a deluxe king room, and it was fantastic! The bed is one of the best I have ever slept in, and the room was spacious and had all the amenities we needed. It was a bit pricy - even after the AAA-discount we still had to pay CAD 151 + taxes. Unfortunately breakfast is not included.

Stayed July 2012, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrestigeHotels, Guest Relations Manager at BEST WESTERN Cranbrook Hotel, responded to this review, July 31, 2012
Thank you for posting your review. I am so pleased you had such a restful sleep with us while on your travels. It will be a pleasure to pass along your compliments to our team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Top Contributor
87 reviews 87 reviews
22 hotel reviews
Reviews in 31 cities Reviews in 31 cities
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed July 23, 2012

A newish hotel on the main soulless 'drag'. Room fine – all usual facilities. Indoor pool with slide. Breakfast not included. Hotel has a 'cafe' which serves some fairly basic 'Italian' food – not terribly inspiring. Not a lot of alternatives if you don't want to drive for food – hence the disastrous visit to East Side Mario's (see separate review) which is just within walking distance. So - fine for a night but not much more.

Stayed July 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrestigeHotels, Guest Relations Manager at BEST WESTERN Cranbrook Hotel, responded to this review, July 31, 2012
I am happy you had a good night’s rest with us. Thank you for sharing your experience. We look forward to welcoming you back on your next visit to Cranbrook.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cranbrook, Canada
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed July 19, 2012

The hotel staff are pleasant, helpful & friendly. It is situated close to restaurants & easy to find on the main strip. Unfortunately the corridors had a smell like somebody had been smoking in them & the rail line runs right at the back of the hotel so its very noisy.

Room Tip: The rooms at the fron are probably the quietest but you will hear the trains whichever one you stay...
See more room tips
  • Stayed June 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrestigeHotels, Guest Relations Manager at BEST WESTERN Cranbrook Hotel, responded to this review, July 25, 2012
Guest feedback is very important to us. Thank you for posting your review. I will pass along your compliments and concern to our team. I know they work very hard to ensure every guest has a good experience. We hope to welcome you back in the future.
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Cranbrook, Canada
2 reviews
5 of 5 stars Reviewed July 17, 2012 via mobile

Best western Cranbrook is a great hotel to stay at. The video arcade and the laundry are awesome and great for a family staying. My kids lived the waterslide very much. Very clean and very comfy rooms. The staff was helpful, perfetionsl, and enjoyable to deal with. The restraint is super yummy. We will be back for sure. Thanks got the great stay.

  • Stayed July 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrestigeHotels, Guest Relations Manager at BEST WESTERN Cranbrook Hotel, responded to this review, July 25, 2012
It will be my pleasure to pass along your compliments to Crystal and her staff. Thank you for sharing your experience. We look forward to seeing you on your next trip.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 14, 2012

Excellent hotel in this price range, great service from front desk and housekeeping staff. The waterslide and pool are clean, well maintained and fun. One of the best Places to stay in town.

  • Stayed July 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrestigeHotels, Guest Relations Manager at BEST WESTERN Cranbrook Hotel, responded to this review, July 25, 2012
Thank you for posting your review. I am so glad you enjoyed all the amenities and the great staff we have. We look forward to welcoming you back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Cranbrook Hotel

Address: 1019 Cranbrook St N, Cranbrook, British Columbia V1C 3S4, Canada
Phone Number:
Location: Canada > British Columbia > Kootenay Rockies > Cranbrook
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 17 Hotels in Cranbrook
Price Range (Based on Average Rates): $$
Number of rooms: 94
Official Description (provided by the hotel):
A combination of superior service and friendly hospitality, this hotel can accommodate the most discerning business or leisure traveller. Guest rooms feature deluxe furnishings, amenities and complimentary high speed internet. For an extended stay, select from 1 or 2 bedroom kitchenette suites. Onsite features include indoor waterslide, fitness centre and café. ... more   less 
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Also Known As:
Best Western Cranbrook
Cranbrook Best Western

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