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“Needs more attention to detail” 4 of 5 stars
Review of Delta Town & Country Inn

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Delta Town & Country Inn
2.0 of 5 Hotel   |   6005 Hwy 17A | (At Hwy 99), Delta, British Columbia V4K 5B8, Canada   |  
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Hotel amenities
Ranked #2 of 3 Hotels in Delta
Vancouver, Canada
Top Contributor
214 reviews 214 reviews
45 hotel reviews
Reviews in 81 cities Reviews in 81 cities
117 helpful votes 117 helpful votes
“Needs more attention to detail”
4 of 5 stars Reviewed June 18, 2014

By most metrics this is a very good hotel. The receptionist was friendly as were all the staff we met. The foyer is clean, inviting and fresh, and the adjoining restaurant is very good. There are lots of facilities that I would never get around to using and I guess that inflates the price for me - indoor tennis court, volley ball, pool etc. However, there needs to be attention to detail. There is a ramp at the front entrance; it is narrow (about 60cm), steep and only rises 2 or 3 steps, and it must be to wheel luggage but certainly not for wheel chairs or people. The reception desk is organized until you look over the top when you will see boxes, wires and bits of computer hardware packed in everywhere. The room we had was spacious and well furnished but there were cigarette ends on the balcony (of a non-smoking room) and the corners of the rooms need a better cleaning. One gets a strong impression of problems being solved by a quick-fix or push it out of sight.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeltaInnSales, Director of Sales at Delta Town & Country Inn, responded to this review, July 3, 2014
Thank you for your feedback on the property. We are happy to hear you enjoyed most of the hotel while you stayed at the property. In reference to the ramp that you are speaking of - it is a luggage ramp to prevent damage to the exterior tiles. We have a fully accessible ramp on the right hand side of the main entrance for those that are unable to climb the stairs.
I have also spoken with our house keeping department to ensure they are more thorough with the entire room and balcony spaces.
We hope that you will once again visit our property. Thank you.
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51 reviews from our community

Traveler rating
    5
    29
    11
    4
    2
See reviews for
10
15
6
14
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • German first
  • Any
English first
Calgary, Canada
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 29, 2014

Once you see both the lobby and the room you can tell this place use to have some grand times. The front desk staff are courteous and helpful, the lobby and grounds are nice but the room needs some more help for the price; I am not sure if this is because of us having booked through Expedia or not but there seems to be a trend. They have "newish" linens, new tiling at the entries and relatively new looking carpet; trust me, I have seen some bad carpets for higher priced rooms! The bathroom, bar fridge and cleaning drags it down. The bathroom needed to be cleaned in the corners, at least once a year, and this has not been done in a while...the bathroom exhaust vent (no fan) does not work so the place fogs up, right out to the room window. The room window had no screen in it and, although mosquitoes are not around at this time of year, there were plenty of dead, squished ones on the walls; no, they were not washed off from previous years... check out the photos.

Room Tip: We had a room on the main floor and think this may have kept the noise down from the interchange bet...
See more room tips
  • Stayed March 2014, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeltaInnSales, Director of Sales at Delta Town & Country Inn, responded to this review, May 26, 2014
Thank you for your response. We really do have a great team working with us. I wanted to let you know that we followed up with our Maintenance Manager after your post and have since done an inspection of several of our rooms to address your concerns. It is through your feedback that we can improve our hotel. Thank you again and we look forward to the opportunity of your visit in the near future.
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VANCOUVER BC
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed December 22, 2013

This restaurant is simply delightful. The menu is extensive and very reasonably priced. The service is efficient, pleasant and charming. I recommend the burger and try the soup. The drink prices are very reasonable. free parking too!

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeltaInnSales, Director of Sales at Delta Town & Country Inn, responded to this review, May 26, 2014
Thank you for your lovely review. We look forward to welcoming you back to the restaurant in the near future!
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Vancouver, BC
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 5, 2013

My company recently held their Christmas dinner dance here, the food was so good that we returned a week later and took the family for a Birthday celebration. The Sunday Brunch was in our opinion the best we have had since our times traveling on the cruise ships.
The price was very reasonable, the service was great, never sat looking at dirty plates, they were right there with coffee refills, what else can I say ! I will tell everyone that if they want a great meal, go to the Town&Country for Sunday Brunch !

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kent uk
Senior Contributor
39 reviews 39 reviews
22 hotel reviews
Reviews in 26 cities Reviews in 26 cities
121 helpful votes 121 helpful votes
2 of 5 stars Reviewed October 6, 2013

this was a stop over night stay...my god so pleased it was not more nights!!! Room was okish....sheets were clean ..a big bonus but apart from that this hotel needs a damn good clean!!!. Staff at the front desk where very accommodating with a couple of requests.
got the impression this was more of a hostel than a hotel. It was very late when we got there and as its virtually in the middle of nowhere had no choice but to chance something to eat in the restaurant. We had burgers which were not brilliant but edible. The restaurant badly needs new furniture and a complete revamp.
The only thing this hotel has going for it is it isn't very far from the ferry terminal to Victoria!!!

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeltaInnSales, Director of Sales at Delta Town & Country Inn, responded to this review, October 16, 2013
Thank you for your response. It is through our guest feedback that we can only improve upon experiences for the future. I apologize that your stay was not as anticipated. Our guestrooms have been updated in the last couple of years with new carpet, wallpaper, paint, mattresses and bedding. Future upgrades are currently being discussed.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
kent
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
Reviews in 22 cities Reviews in 22 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 1, 2013

Stayed for one night to be close to the ferry. Outside was the most disgusting smell..instant put off.
No lift..not helpful if carrying 2 cases each, could have left them in the car but in the car park had quite a few men loitering, so carried all cases in. The room was clean, bed comfy, but the banister had so much grime on it that if you ran your fingernail up it would have been full of dirt...needs cleaning badly..don't touch !!! Staff friendly and helpful
Overall.. ok for one night.

  • Stayed September 2013, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeltaInnSales, Director of Sales at Delta Town & Country Inn, responded to this review, October 16, 2013
Thank you for your response. We are a great stopover location for those heading to the ferry, located in the country. It is through your feedback that areas of cleanliness have been addressed.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Swansea, Wales, United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed September 28, 2013

Our room was on the upper floor, no lift so had to hump heavy bags up and down again in the morning. Staff were really friendly and helpful. The room is clean, but the furniture is battered. Pool was ok but could have been a lot cleaner, there we're leaves and bugs in the water. The patio area is not well maintained, with weeds and cracks in the paving. I used this hotel as it was convenient for its location so I was willing to overlook the very bad road noise. Overall, quite expensive for what you get. We had supper and breakfast in the "restaurant" attached, I am not sure if this is a separate business. This was quite poor, the place is very grubby, the carpets look and smell dirty and greasy, staff were pleasant enough and the food was ok.

  • Stayed September 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeltaInnSales, Director of Sales at Delta Town & Country Inn, responded to this review, October 16, 2013
Thank you for your response, it is always nice to hear positive staff experiences such as yours as we pride ourselves on our customer service. Our pool is seasonal and located outside. During the open season we have a maintenance staff member cleaning the pool every morning.

Our restaurant onsite is managed by the hotel and has had the carpets recently replaced and our menus updated. We hope that you will visit us again the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Delta Town & Country Inn

Address: 6005 Hwy 17A | (At Hwy 99), Delta, British Columbia V4K 5B8, Canada
Phone Number:
Location: Canada > British Columbia > Delta
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #2 of 3 Hotels in Delta
Price Range (Based on Average Rates): $
Hotel Class:2 star — Delta Town & Country Inn 2*
Number of rooms: 49
Reservation Options:
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Also Known As:
Delta Town & Country Hotel Delta
Delta Town And Country Inn
Country Inn Delta
Delta Country Inn

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