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“Hidden gem with fantastic pub” 4 of 5 stars
Review of Winston Lodge & Spa

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Winston Lodge & Spa
3.0 of 5 Hotel   |   1593 Cache Close | P.O. Box 5, Golden, British Columbia V0A 1H0, Canada   |  
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Hotel amenities
Ranked #1 of 18 Hotels in Golden
Boston, Massachusetts
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Hidden gem with fantastic pub”
4 of 5 stars Reviewed February 22, 2012

We booked last minute for one night when our car broke down in Golden. The (new) owner, Bill, was extremely helpful and accommodating, even printed contact info for the car dealership for us upon our arrival. We got the best room in the house, a beautiful two-story loft with 3 beds and amazing views. The lodge has a homey feeling to it, it is rustic but modern, and has a beautiful central fire-placed living room. I liked that we had to take our shoes off when entering, as we would do in our own home. The rustic pub is right next door and could be located in Austria or Switzerland. The ribs were outstanding, great beer, and the atmosphere was perfect for apres ski. Breakfast was included, and was simple but ok quality. Staying at this lodge turned our car break-down into a great vacation experience. We will definitively come back - did I mention that the lodge is located across the street from the Kicking Horse gondola?

  • Stayed February 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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64 reviews from our community

Traveler rating
    47
    12
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    0
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14
21
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
heemstede
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 20, 2012

We thought we'd do a couple of days of real luxury, as expected with these prices, but alas, that was not the case.
You had to take off your shoes upon entering the hotel. No complimentary slippers, nothing, so, dirty and wet socks... The room looked gorgeous. But... No clothes hangers(that was easily remedied), but no other cupboard, so, do I hang up my underwear???? We were three in this room, so the floor was covered with 3 suitcases, which left no room to manoeuvre! In the bathroom there was 1 small sink; all your stuff had to be put on the floor, as there was nowhere to put it. Besides, there was no hot water, we had to wait a couple of hours.
Horrible loud pub for dinner, lousy food. Wifi, was practically non existant in the rooms, only in the sitting room.
Breakfast was a disaster! No eggs! How can a hotel run out of eggs? Whats wrong with going to the shops? So, stale toast and doughy pancakes. No fruit salad or other lovely buffet breakfast things. Ridiculous.
Last night was a Friday. We were ket awake by the singing and stamping in the pub!!! As if they were in the room next door!
All in all, a second rate experience, definitely not worth the price we paid. Which was a lot more because we booked via Kicking Resort.com. $60 a night more, than if we had booked via their site.

I can't recommend this place, until they get their act together...

  • Stayed February 2012, traveled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WinstonLodge, Owner at Winston Lodge & Spa, responded to this review, February 8, 2013
The first guests to stay in one of our newly renovated rooms, just happen to be friends of the disgruntled previous owner.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Winston Lodge & Spa

Address: 1593 Cache Close | P.O. Box 5, Golden, British Columbia V0A 1H0, Canada
Phone Number:
Location: Canada > British Columbia > Kootenay Rockies > Golden
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 18 Hotels in Golden
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Winston Lodge & Spa 3*
Number of rooms: 11
Official Description (provided by the hotel):
The RoomsRomantic and extremely comfortable describes this rustic wood and stone western inspired Lodge. You can choose from 10 luxurious Silver (standard) or Golden (deluxe) rooms, or treat yourself to the Platinum (VIP) Loft suite. Every room is appointed with antiques and hand-crafted solid wood furniture, sumptuous feather down beds, soothing jetted baths or walk-in showers and private decks with stunning mountain views.The SpaWinston Lodge features an exclusive in-house spa that offers massages, manicures, pedicures and facials in a lovely window clustered treatment room on the second floor mezzanine.The LodgeEnjoy the large common areas that feature an outdoor hot tub, sauna, games room, library, fireplace, no-host bar and a sitting room that’s just for our guests.The Saloon"Ya'll gotta eat, so you might as well enjoy it". Come to our classic western saloon or family restaurant. We offer tasty homestyle meals and a wonderful selection of micro-brew beers, wines and spirits. Have fun playing board games or our famous Giant Jenga. Listen to live music or the pop of our real wood burning fireplace, and don’t forget to get deputized before you leave.Restaurant and Conference CentreOur second story conference centre accommodates up to 100 people and provides a perfect venue for weddings, reunions, celebrations, business meetings or training. The 2 big screen tvs will educate and entertain your guests while we feed them delicious appetizers, full meals and desserts.If your group exceeds 100 we have plenty of space for an outdoor tent reception on the grass pavilion beside the lodge.If you buy out the entire lodge you save 10% on accommodation and get the use of the conference centre for free.ActivitiesAbundant adventure and beauty surrounds the lodge on all sides. We’re located at the Kicking Horse Mountain Resort where a multitude of winter and summer activities abound. The Golden area and local parks provide even more things to see and do.Local GuidesThe Braisher family that owns and operates the lodge has lived in the valley since 1909 when Grandpa Alfred drove the very last stage coach before the railway put him out of business in 1912. After WWI he returned here to establish Kingsclear Ranch just south of town.Ask the front desk to help you book your activities, they truly know the area like the back of their hands. ... more   less 
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