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BEST WESTERN Mountainview Inn: Traveler Reviews

1024 11th Street North | Box 2400, Golden, British Columbia V0A 1H0, Canada
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BEST WESTERN Mountainview Inn
Ranked #10 of 16 hotels in Golden
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35 reviews from our community

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Traveler rating
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    9
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Date Rating
Calgary, Canada
1 review
1 helpful vote 1 helpful vote
“Worst Best Western Hotel”
1 of 5 stars Reviewed September 17, 2012

The Best Western and the Prestige Hotels in Golden belongs to the same chain, they are located one besides the other and they share some services like the the online reservation system.

However, they are totally different, being the Prestige the upscale version. Be carefull, because you will end paying $150+ for a room at the Best Western which is much lower in quality than a regular Motor-in.

This Best Western in Golden is all different than the others I know: This one is Noisy, old matrixes, smelly pillows, super loud toilets that you can here all night long from any room on the floor, etc, etc. Very bad exeperience.

Room Tip: Instead book a room at the Prestige Hotel.
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  • Stayed September 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
Ask B B about BEST WESTERN Mountainview Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrestigeHotels, Guest Relations Manager at BEST WESTERN Mountainview Inn, responded to this review
October 15, 2012
I apologize that you did not enjoy your stay with us. We take pride in maintaining Best Western high I Care standards. I will send you a private message to gain further information as to the room you stayed in as there seems to be some items that have slipped through our usually high housekeeping standards. Your input will be greatly appreciated. Thank you for giving us your feedback and we hope to welcome you back so that you can experience us at our best.
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Denali National Park and Preserve, Alaska
Top Contributor
110 reviews 110 reviews
51 hotel reviews
Reviews in 59 cities Reviews in 59 cities
80 helpful votes 80 helpful votes
“OK but I wouldn't choose it again”
3 of 5 stars Reviewed September 16, 2012

Also a disappointment is the bed covering that seems to be the new BW standard. Your choice is a overly-warm comforter, or just a sheet. Could I just have a blanket please?

If you dislike the smell of smoke, beware. Many of the rooms were formerly smoking rooms, and have not been properly converted, as other guests found out. I paid extra to stay in a (very large!) "family" room that had never been a smoking room.

Disappointed at no hot tub. Just a pool. Come on hotels! This is one of the things that (to me at least) separates a hotel from just a motel. A hot tub after long hours on the road is something I eagerly anticipate.

On the plus side, all the usuals that you would expect are in place - clean, quiet, very comfortable bed. Once my room cooled down to a reasonable temperature I slept great. Despite the hotel being right by the highway, I heard no road noise. Wi-fi signal was good, and the speed was excellent for a hotel connection.

In short, remarkably average. I'm not sure it's worth the price they charge, but since it's in a resort area it's to be expected.

  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask kevin_from_AKandCO about BEST WESTERN Mountainview Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrestigeHotels, Guest Relations Manager at BEST WESTERN Mountainview Inn, responded to this review
September 20, 2012
Thank you for posting your review. I am pleased you had a good night’s sleep and apologize that we did not meet all your expectations. Our staff is available around the clock to assist our guests with needs such as blankets during their stay. We hope that on your next visit to Golden, you will try us out again.
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Calgary
Top Contributor
145 reviews 145 reviews
53 hotel reviews
Reviews in 64 cities Reviews in 64 cities
97 helpful votes 97 helpful votes
“Very satisafctory.”
3 of 5 stars Reviewed August 27, 2012

This is pretty much your typical Best Western inn. Things I liked were:

1.Location. It is half a block South of the Trans-Canada highway, behind the slightly more upscale Prestige Inn. I heard no traffic noise from the semis on the Trans-Canada.

2.Room size: Above average, I'd say about 30% bigger than your normal Best Western room.

One nitpick: The hotel provides the bane of the 2 and 3-star accommodations -- the shrink-wrapped disposable cup. Not even the see-through plastic kind, but the waxed cardboard kind. How can you enjoy a cup of coffee, much less a glass of wine from one of those cups?

I thought the price pretty steep -- after a supposed AAA discount I still paid $314 for a single room for two nights, with no breakfast. But I guess if they can charge that much, I don't blame them.

Room Tip: The even-numbered rooms face the parking lot and the Prestige Inn, from the odd-numbered ones you ca...
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  • Stayed August 2012, traveled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask niemand about BEST WESTERN Mountainview Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrestigeHotels, Guest Relations Manager at BEST WESTERN Mountainview Inn, responded to this review
September 10, 2012
Feedback from our guests is always appreciated and we are glad you had an enjoyable stay. I apologize that you did not care for the shrink wrap disposable cups. As we do not have a professional grade sanitizing dishwasher on site, we choose to take Best Western International’s suggestion in using the shrink wrapped cups. These ensure our guests of sanitary cupware. We hope you will appreciate our dedication to our guest’s safety and comfort.
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Perkinsfield
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
“Impressed”
4 of 5 stars Reviewed August 16, 2012

We stayed at the Best Western Mountainview Inn on Aug 11. It was very clean, quiet and comfortable. The continental breakfast was the usual. Every time a dish was getting low they refilled it so there was lots to eat if you were really hungry. The room was huge, the bathroom vanity was about 8 ft so you had lots of room to spread out your stuff. The pool was extra large and very well maintained.....didn't have that chlorine smell which means it is balanced properly, The pool was cool but very refreshing. We would highly recommend this hotel for a stopover. We didn't do anything else in Golden so we can't comment on the services in the area.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask gramma885 about BEST WESTERN Mountainview Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrestigeHotels, Guest Relations Manager at BEST WESTERN Mountainview Inn, responded to this review
August 28, 2012
Thank you for the compliments. It’s wonderful you had an enjoyable stopover in Golden. We hope that on your next visit you will have a chance to enjoy some of the great adventure opportunities in the area.
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Whistler, Canada
Top Contributor
99 reviews 99 reviews
70 hotel reviews
Reviews in 46 cities Reviews in 46 cities
196 helpful votes 196 helpful votes
“Great Hotel”
5 of 5 stars Reviewed July 7, 2012

We had been here before was not going to stop in Golden this time but had to due to car trouble, our room was large and very comfortable with a great breakfast .
Large room with 2 queen beds and a very spacious bathroom

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Brats about BEST WESTERN Mountainview Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrestigeHotels, Guest Relations Manager at BEST WESTERN Mountainview Inn, responded to this review
July 24, 2012
I am so glad we were able to make your unexpected layover a pleasant one. It will be my pleasure to pass along your compliments to our team. I hope on your next trip, you will be able to include us in your itinerary from the start.
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BEST WESTERN Mountainview Inn
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Additional Information about BEST WESTERN Mountainview Inn

Also Known As:
Best Western Mountainview Hotel Golden
Best Western Mountainview Hotel
Best Western Golden
Golden Best Western
Address: 1024 11th Street North | Box 2400, Golden, British Columbia V0A 1H0, Canada
Phone Number:
Region: Canada > British Columbia > Kootenay Rockies > Golden
Amenities:
Fitness Center Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 16 hotels in Golden
Price Range: $$
Official Description (provided by the hotel):
Elegant hotel situated off the Trans Canada Highway, 45 minutes west of Lake Louise. Spectacular mountain views. Deluxe family-size guestrooms, indoor heated swimming pool and guest laundry. Each guestroom features deluxe furnishings, refrigerator, coffee maker, hair dryer, iron and board and pay-per-view movies. Close to National Parks, hiking, skiing, golfing, whitewater rafting, snowmobiling and heli-skiing. Sport and Lifestyle packages are available. ... more   less 
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