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“Great Hotel” 5 of 5 stars
Review of BEST WESTERN Mountainview Inn

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BEST WESTERN Mountainview Inn
1024 11th Street North | Box 2400, Golden, British Columbia V0A 1H0, Canada   |  
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Ranked #6 of 18 Hotels in Golden
Whistler, Canada
Top Contributor
117 reviews 117 reviews
76 hotel reviews
Reviews in 52 cities Reviews in 52 cities
210 helpful votes 210 helpful votes
“Great Hotel”
5 of 5 stars Reviewed July 7, 2012

We had been here before was not going to stop in Golden this time but had to due to car trouble, our room was large and very comfortable with a great breakfast .
Large room with 2 queen beds and a very spacious bathroom

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrestigeHotels, Guest Relations Manager at BEST WESTERN Mountainview Inn, responded to this review, July 24, 2012
I am so glad we were able to make your unexpected layover a pleasant one. It will be my pleasure to pass along your compliments to our team. I hope on your next trip, you will be able to include us in your itinerary from the start.
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84 reviews from our community

Traveler rating
    22
    24
    20
    11
    7
See reviews for
26
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Any
English first
Camrose, Canada
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 16, 2012

It was a great idea to stop here. It wasn't a planned stop but the staff was fantastic. They assisted in getting us settled and we had a great breakfast to get us going the next morning. Definatly a great choice for a stop.

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrestigeHotels, Guest Relations Manager at BEST WESTERN Mountainview Inn, responded to this review, May 22, 2012
Thank you for your review. It is always wonderful to hear from our guests that our property is a great place to stay. I trust the rest of your trip went well and we look forward to welcoming you back on your next adventure.
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Calgary, Alberta
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed May 5, 2012 via mobile

Spacious room with a large sofa and large screen TV, very comfortable bed. Quiet indoor pool, great for an adult swim. The hotel, as many hotels in Golden is sandwiched between the highway and the railway and as a light sleeper I did not hear the large semis rolling by nor the train - a plus in Golden.

Stayed May 2012
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrestigeHotels, Guest Relations Manager at BEST WESTERN Mountainview Inn, responded to this review, May 18, 2012
I am so pleased you enjoyed all the amenities we offer during your stay with us. Thank you for posting your review. We look forward to welcoming you back on your next visit to Golden.
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Vancouver, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 11, 2012

We stayed at the Best Western Mountainview Inn in the last week of December 2011 while on a skiing vacation in Golden. We called for the reservation and got a very good CAA rate of $116 for room with 2 queen beds. The lady that made the reservation for us was very courteous and helpful, and even called us back after a couple of days with additional ski package information that we had requested.

The room was clean and spacious for our family that included two teens. The staff were very helpful. Housekeeping was efficient - all supplies were always provided.

Perhaps the only downside was that there was no complimentary breakfast that I have always had at other Best Westerns.

Overall, a good place to stay and we would stay there again.

  • Stayed December 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrestigeHotels, Guest Relations Manager at BEST WESTERN Mountainview Inn, responded to this review, January 17, 2012
Thank you for your review. It is always rewarding to hear that you had an enjoyable stay with us. Our Lobby Café offers breakfast options for our guests. I hope that you were able to enjoy some of their menu items. We look forward to having you back in the future for more Golden adventures.
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Phoenix, Arizona
Top Contributor
65 reviews 65 reviews
20 hotel reviews
Reviews in 34 cities Reviews in 34 cities
37 helpful votes 37 helpful votes
1 of 5 stars Reviewed November 28, 2011

House keeping was very poor and the overall value of the room was very expensive compared to other best westerns we have stayed at.

Room Tip: Make sure yiou get a non smoking room
See more room tips
  • Stayed October 2011, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrestigeHotels, Guest Relations Manager at BEST WESTERN Mountainview Inn, responded to this review, December 28, 2011
Please accept my apologies that your room did not meet your expectations. The majority of our rooms are reserved as Non Smoking rooms and it is unfortunate that you did not receive one of these rooms during your stay. We are committed to our guest’s comfort and we will do our best to ensure you receive a non smoking room on your next visit.
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Castor, Alberta, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 13, 2011

We were very dissappointed in this Hotel, as the room was not that clean and there was no Continental breakfast and not even complimentary coffee or water in the lobby area, and the price was a lot more than any other hotel that we have stayed at prior to this visit here, we were away in the spring of 2011 and stayed in Best Westerns all across the U.S.A, and they were superior to this one in B.C. We would never stay there again!

  • Stayed August 2011, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrestigeHotels, Guest Relations Manager at BEST WESTERN Mountainview Inn, responded to this review, September 27, 2011
I apologize that you did not enjoy you stay with us. It is unfortunate that you were unable to take advantage of the breakfast offered at The Lobby Café. Complimentary coffee is available in every room and I am sure our staff would have been more than happy to assist you. We are always striving to provide quality service to our guests.
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Vancouver, Canada
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 6, 2011

Perhaps I am a bit bitter because I had a first-floor room with a very high price tag (CAA rate was $190 incl. taxes for a basic king room), but Best Westerns will no longer be among my top three choices for budget business travel.

Pros:
loved the leather couch
great bed
spacious room
good toiletries

Cons:
indifferent staff
no comp breakfast
no newspapers onsite
seemed overpriced by 80%
worn furniture
bland lobby
boring people

  • Stayed July 2011, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrestigeHotels, Guest Relations Manager at BEST WESTERN Mountainview Inn, responded to this review, September 27, 2011
Thank you for your review. It is unfortunate you did not enjoy your stay with us. We are pleased to offer our guests the convenience of The Lobby Café that is open mornings with breakfast offerings. We will pass your comments on to our staff so that in the future you will be greeted with service that is of the same high level as our beds and other guest amenities.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Mountainview Inn

Address: 1024 11th Street North | Box 2400, Golden, British Columbia V0A 1H0, Canada
Phone Number:
Location: Canada > British Columbia > Kootenay Rockies > Golden
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 18 Hotels in Golden
Price Range (Based on Average Rates): $$
Number of rooms: 72
Official Description (provided by the hotel):
Elegant hotel situated off the Trans Canada Highway, 45 minutes west of Lake Louise. Spectacular mountain views. Deluxe family-size guestrooms, indoor heated swimming pool and guest laundry. Each guestroom features deluxe furnishings, refrigerator, coffee maker, hair dryer, iron and board and pay-per-view movies. Close to National Parks, hiking, skiing, golfing, whitewater rafting, snowmobiling and heli-skiing. Sport and Lifestyle packages are available. ... more   less 
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Also Known As:
Best Western Mountainview Hotel Golden
Best Western Golden
Golden Best Western

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