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“Good quality hotel, basic room is cramped” 4 of 5 stars
Review of Glacier Mountaineer Lodge

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Glacier Mountaineer Lodge
3.0 of 5 Lodge   |   1549 Kicking Horse Trail, Golden, British Columbia V0A 1H0, Canada   |  
Hotel amenities
Ranked #14 of 43 Specialty lodging in Golden
Calgary, Canada
Senior Contributor
49 reviews 49 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
28 helpful votes 28 helpful votes
“Good quality hotel, basic room is cramped”
4 of 5 stars Reviewed December 4, 2012

We recently spent a night in a basic room during ski season. The underground parking was excellent, rooms were very clean, sauna/hot tub facilities were as expected. The bed was quite firm and comfortable too.

The only negative I saw was that the room was very small. The bathroom and hall were a decent size, but the "room" was taken up by the bed, with about a two foot border on all three sides. It was a great room to spend a night during ski season, but it would quickly get cramped if I were staying more than a couple nights.

Room Tip: I was in room 102B and maybe some of the other basic rooms are larger. Ask when booking!
See more room tips
  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDM_Bellstar, Rooms Division Manager at Glacier Mountaineer Lodge, responded to this review, December 5, 2012
Thank you for sharing your experience with the Trip Advisor community from your stay with us this past weekend. Glacier Mountaineer Lodge offers some exceptional amenities and the hot tub and steam room are a great compliment after an epic day on the slopes. The hotel style suites are perfect for a couple of nights, however, if you are looking for more living space, an upgrade to a one bedroom or two bedroom unit is recommended. Thanks again for the review and we hope we can host you again soon.
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134 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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  • English first
  • French first
  • German first
  • Spanish first
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English first
Dubendorf, Switzerland
Top Contributor
90 reviews 90 reviews
81 hotel reviews
Reviews in 75 cities Reviews in 75 cities
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed December 2, 2012

This was one of our best decisions to stay in Kicking Horse Resort rather than in Golden itself. The Glacier Mountaineer Lodge was really perfect. The room was very nice, well equipped and clean. Staff was friendly. From the balcony we had a nice view up the mountains.

It's an ideal place to take the first chair lift in the morning to the Grizzly refuge, which we would definitely recomment.

There are a couple of Restaurants in this area, we had dinner at The Peaks and it was good.

Would definitely stay there again.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDM_Bellstar, Rooms Division Manager at Glacier Mountaineer Lodge, responded to this review, December 3, 2012
Thank you for the kind review from your stay with us this past summer. There are many lodging options in the town of Golden and I am glad you chose Glacier Mountaineer Lodge as your destination. There are plenty of actives at Kicking Horse and I see you had the opportunity to visit Boo, Kicking Horse’s resident Grizzly Bear. Many thanks for the review and perhaps one day we can host you again.
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Bragg Creek, Canada
1 review
5 of 5 stars Reviewed November 10, 2012

What are great place to visit during the quiet season. My daughter and I had a nice weekend away and enjoyed our time at the lodge. The room was very clean and extremely cozy, especially with the fire place. The rates were excellent and I would defiantly return.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDM_Bellstar, Rooms Division Manager at Glacier Mountaineer Lodge, responded to this review, November 13, 2012
Thank you very much for sharing your comments with the Trip Advisor Community from your weekend getaway at Glacier Mountaineer Lodge. I am pleased to hear that you and your daughter have a wonderful stay with us. The shoulder season is a great time to visit the Resort, especially if you’re looking to just come and relax and enjoy the peace and quiet of your surroundings. Thank you again for your review and we look forward to hosting you again soon.
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Calgary, Canada
1 review
1 of 5 stars Reviewed November 3, 2012

My family's experience at the Glacier Mountaineer Lodge was absolutely terrible. There is no air conditioning (or ceiling fans or even opening windows in each room) in any of the guest rooms. Upon arrival, our room was stifling hot. No attempt whatsoever had been made to cool the room. When we called the front desk, we were told unapologetically "you should try turning on a fan or opening the window" (difficult to do when most windows don't open). We got virtually no sleep all night, between the heat, the absurdly loud noise and blowing of the fan (and having to move the fan from room to room), and the idiots yelling and skateboarding outside our room all night into the next morning. The absolute disinterest in our discomfort and displeasure by Bellstar staff was insulting. Bellstar blamed everyone but themselves and rejected responsibility, offering a complimentary stay – I would rather sleep in my car than return to the Glacier Mountaineer Lodge.

  • Stayed August 2012, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDM_Bellstar, Rooms Division Manager at Glacier Mountaineer Lodge, responded to this review, November 5, 2012
Thank you for sharing your concerns from your visit with us this past August. I understand how the room temperatures can affect ones stay and I am very sorry that you didn’t have a restful sleep with respect to the warmth as well with the noise you mentioned during the evening hours. I really hope you and your family will take advantage of the complimentary stay our Team extended to you for the troubles you encountered with your reservation. Once again, thank you for your feedback and we hope to host you again at one of our Bellstar Family of Resorts.
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Vancouver, Canada
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
Reviews in 21 cities Reviews in 21 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed September 24, 2012

Stopped there on our way to Banff. Very nice and new hotel. It's located about 10 km from Golden in the mountains, you can see some wildlife on the way there.
Rooms are large and well equipped. Kicking horse resort is on a smaller side, but this is by far the best accomodation in the area.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDM_Bellstar, Rooms Division Manager at Glacier Mountaineer Lodge, responded to this review, September 25, 2012
Thank you very much for the kind review from your stay with us at Glacier Mountaineer Lodge. It’s great to hear that you were able to make the short trip from the town of Golden up to Kicking Horse Mountain Resort to experience what the area has to offer. Thank you once again for sharing your comments with the Trip Advisor Community and we hope you can visit us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Red Deer, Canada
1 review
5 of 5 stars Reviewed September 4, 2012

We had a clean room with a beautiful view!!!! We had super friendly staff . We knew that it was off season for them so it would be quiet area which was exactly what we were looking for. Great liitle store on site with restaurants right on site and others with in walking distance! We will be repeat customers!!!

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDM_Bellstar, Rooms Division Manager at Glacier Mountaineer Lodge, responded to this review, September 5, 2012
Thank you for the excellent review from your stay with us. We currently have some great shoulder season rates for Glacier Mountaineer Lodge and I’m glad you were able to scoop up a nice deal. Please be sure to ask about our Return Guest Rate when you book direct with Bellstar Hotels & Resorts for additional savings. Thank you once again for the review and we look forward to hosting you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sicamous, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 28, 2012

I have never stayed at a resort that offers the views like Glacier Mountaineer Lodge! We had a room in Mountaineer facing the valley and the scenery is unparalleled. The room was extremely clean and the staff was very positive and helpful. If you stay here request the valley side, it’s defiantly worth it.

Stayed August 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDM_Bellstar, Rooms Division Manager at Glacier Mountaineer Lodge, responded to this review, August 29, 2012
Thank you for sharing your excellent review with the Trip Advisor Community from your stay with us at Glacier Mountaineer Lodge. I must agree with you that the scenery is unmatched up here at Kicking Horse and I’m glad you were able to take it all in. Thank you again for the review and I will be sure to share your comments with our staff.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Glacier Mountaineer Lodge

Address: 1549 Kicking Horse Trail, Golden, British Columbia V0A 1H0, Canada
Location: Canada > British Columbia > Kootenay Rockies > Golden
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Ski-In / Ski-Out Suites
Hotel Style:
Ranked #14 of 43 Specialty lodging in Golden
Price Range (Based on Average Rates): $
Hotel Class:3 star — Glacier Mountaineer Lodge 3*
Official Description (provided by the hotel):
Standing at the base of the ski runs and just steps from the gondola are the Glacier and Mountaineer lodges. These beautiful executive style condos and rooms are fully furnished and were designed with creature comfort in mind. All condos have fully equipped kitchens, gas fireplaces and spectacular views. For your relaxation and enjoyment both lodges are equipped with a fitness room complete with a sauna, steam bath and an outdoor hot tub. ... more   less 
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Also Known As:
Glacier Mountaineer Hotel Golden

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