Beautiful location for this Inn does not make up for the lack of organization within this organization. I booked my room with Best Western Central Reservations number, which I would advise against for your future booking references. I was sold a room that did not even exist at the property for which I was seeking (In Invermere). Upon my arrival, I was given a room which did not meet my families requirements or was it the room I booked (1 queen bed, 2 twin beds). The front desk staff (Sandy) was extremely understanding however her hands were tied as there was little she could do but offer me another room at a cost of $50 more (on top of the $20 I paid upon reservation for the extra person in my room) to me. I excepted this offer with reservation. This is an unacceptable fix, as the mistake was made by Best Western's Reservation Office. My families night stay ended up costing nearly $325 for a family of 4. Far too expensive for the services provided. I would suggest the hostel in Radium (14km away) as the price is reasonable and the location is perfect. I will not be visiting another Best Western for a while , despite them being the largest chain in the world-note this does not reflect the quality of service offered, or their ability to put the customer/guest first.
- Official Description (provided by the hotel):
- A classic and affordable newly renovated 45 room hotel, centrally located in Invermere's downtown and near Windermere Lake. A continental breakfast is included with your stay as well as air-conditioned units, complimentary movie channel, complimentary coffee, data ports, high speed internet, queen beds and remote TVs. This property also features a meeting room, business centre, exercise facility and outdoor hot tub. You'll enjoy the food service in the Copper City Saloon and the conveniece of our cold beer & wine store. ... more less
- Reservation Options:
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- Also Known As:
- Invermere Best Western