checked this hotel carefully & based on good reviews booked for 3 nights. After an 11 hour road trip our party of 7 arrived tired & hungry to be greeted by the worst reception staff ever! no eye contact, everything was a problem! We had requested 2 adjoining rooms which apparently was not possible & they were not interested in trying to sort it out. Our room was on the ground floor facing the road - I am spoiled for choice as to what caused the most noise- the road outside, the paper thin walls so we could hear the next rooms tv all night or the room upstairs- the sound insulation is non existent. The people upstairs were not being obnoxious, it was the fact that even them going to the toilet was audible! The piece de resistance however, was that one of the beds was covered in sand!!! I am assuming the room had been cleaned but this was not evident to us. We had booked for 3 nights but the hotel was so appalling all 7 of us voted to leave after 1 night. We stayed in 5 different hotels on our trip round Canada, from very modest to luxurious: the other 4 were all great but I would recommend avoiding this one like the plague!
- Official Description (provided by the hotel):
- The Best Western Plus Baker Street Inn & Convention Center is historic Baker Street's newest and only full-service hotel. In 2014, the property has received major upgrades to its guest rooms, corridors and lobby to maintain its 'Plus' status.It is the preferred choice for anyone seeking comfortable and convenient accommodations in the heart of the Nelson. You can relax in an in-room Jacuzzi, dine at the Baker Street Grill, exercise in our fitness centre or unwind in our soothing hot tub after a day on the slopes. Kids stay for free and pets are always welcome. Free wireless Internet and free parking are provided for your convenience. We are motorcycle-friendly and the perfect choice for couples, families and large groups alike. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Nelson
- Nelson Best Western