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“Service Sucked” 2 of 5 stars
Review of Denny's

Denny's
1891 Fraser, Revelstoke, British Columbia V0E 2S0, Canada
250.837.2034
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Ranked #39 of 54 Restaurants in Revelstoke
Dining options: Breakfast/Brunch
Restaurant details
Dining options: Breakfast/Brunch
Calgary, Canada
Senior Contributor
33 reviews 33 reviews
16 restaurant reviews
Reviews in 13 cities Reviews in 13 cities
28 helpful votes 28 helpful votes
“Service Sucked”
2 of 5 stars Reviewed May 19, 2012

Food was okay, but service was terrible! Taken to our table and put in a booth meant for 6 people (there were 2 of us) My husand is a big guy and barely fit in the booth! Table and chairs would have been better for us. Server greeted us with ``hi guys``, big turnoff for me. I am a woman NOT a guy! ``Hello folks`` would have been more polite. We finally received our food and one cup of coffee. Never saw our server again for a refill, nor did he ever come by to ask how our food was. We waited and waited for our bill to come and never saw our server, so we just walked up to counter to pay without the bill. Girl at front was not too pleased about that either.
After we paid, we went to use the washrooms and lo and behold, there was our server sitting in the far corner enjoying his breakfast! The least he could have done was explain that he was leaving and had someone else take over his table for him.
Oh and also a message to the manager. It doesn`t look very professional of you to sit at the counter slurping your soup in a stool that was clearly WAY to small for you, while facing the entire service area and spying on your staff. I knew you were mgmt. as one server came to you with an issue regarding a bill. Next time while in Revelstoke, we will be passing THIS Denny`s by.

Visited May 2012
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64 reviews from our community

Visitor rating
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    15
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Any
English first
Toronto, Canada
Senior Contributor
34 reviews 34 reviews
8 restaurant reviews
Reviews in 18 cities Reviews in 18 cities
25 helpful votes 25 helpful votes
“not worth it”
2 of 5 stars Reviewed March 5, 2012

We ate breakfast here on each morning of our two day stay. The service was very slow. Each day we had to wait at least a half an hour for our food after the order was taken. It was not that well prepared. Due to a large snowfall on the first day, the road was closed and the restaurant was not able to offer everything on the menu. We have eaten at the Denny's chain in the past and been pleased, but this particular experience was not enjoyable. I would not return to this location.

Visited February 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Contributor
15 reviews 15 reviews
5 restaurant reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
“alright for a stop.”
3 of 5 stars Reviewed January 2, 2012

we ate here a few times due to the limited choices for the time of year. The first time we went the order got lost so we were waiting for a good half hour or more but we were not in a rush and did not complain. The server came over to apologise and told us the meal was on them so it only cost us the tip. We were fine with that especially after we had not even complained. The food is pretty standard although don't expect to find any salad or vegetables! It was all pretty tasty though and we always hit it when it was pretty quiet. Nice atmosphere and lots of locals use it.

Visited November 2011
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Top Contributor
134 reviews 134 reviews
73 restaurant reviews
Reviews in 53 cities Reviews in 53 cities
71 helpful votes 71 helpful votes
“How Bad Can Bad Get?”
1 of 5 stars Reviewed December 12, 2011

Okay, where to begin? We've been to this Denny's location a few times in the past and it has been okay, but this time was just plain awful from start to finish. Showed up on a Saturday morning and they were quite busy. We were seated quick and a young man (first day on the job) came and poured us coffee. About 5 minutes later a girl came back and took our orders......and then the wait began. 10 minutes passed, then 15 and along came the 20 minute mark. I noticed that people who came in after us had received their meal. While pondering this, I watch the two people who took our order come in from a smoke break. The fellow comes over (never saw any hands being washed) and asks us if we want anything else other than coffee....we tell him that we ordered and it hadn't come. This prompts a search for our meals and when it hits the table, it is stone, arctic cold! Congealed fat on the toast, a sausage that belies description. Awful, awful, awful!!! Why Oh why, are all the servers under the age of 20 with no idea of how to treat a customer! Gawd awful and never going back!

  • Visited December 2011
    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelowna
Senior Contributor
24 reviews 24 reviews
14 restaurant reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
“Couldn't handle a hockey team even though they said they could”
2 of 5 stars Reviewed November 7, 2011 via mobile

Phoned ahead and were told they could handle 30+ people showing up. They couldn't!! After waiting an hour to place an order and the another 45 min to get the wrong/cold food served by myself and one of the other moms I ended up leaving and paying only for the over cooked bacon and sausage my son ate.

    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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