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“Pet friendly! ” 5 of 5 stars
Review of Glacier House Resort

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Glacier House Resort
3.0 of 5 Hotel   |   1870 Glacier Lane | Box 250, Revelstoke, British Columbia VOE 2S0, Canada   |  
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Ranked #7 of 17 Hotels in Revelstoke
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
“Pet friendly! ”
5 of 5 stars Reviewed 2 days ago NEW

We truly enjoyed our stay at Glacier House Resort. Check in was simple.

They are very pet friendly. We lucked out to be traveling through during a promotion, where they waived the pet fee.

The room we had was very welcoming, with a fire place.

They have a nice pool, spa and steam room which is open until 10pm for adults or 9pm for children/families.

There are a few hiking trails into the mountains surrounding the resort. Plus ATV rentals at an additional cost.

Be Bear Aware. The staff are very informative about wildlife sightings in the area, inquire at the front desk.



Stayed May 2015, traveled as a couple
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47 reviews from our community

Traveler rating
    16
    20
    7
    2
    2
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4
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Bathurst, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We travelled in march 2014. We were there mostly because my boyfriend wanted to go mountain snowmobiling and I just wanted a retreat, go snowshoeing, reading, etc. We had an all together pleasant experience with some good and some not so good.

Good:
We stayed in the lodge. Our room was fine, and clean. We had a beautiful view of the mountains and the sunrise shining up against them. Food was delicious, specially at the bar downstairs. Free Wi-Fi in the lobby, nice pool, etc. My boyfriend really enjoyed the snowmobile experience and his guides. They were good and very friendly.

Not so good:
While my boyfriend was snowmobiling, I was planning to stay at the resort and have a few drinks, eat, read, etc. Bar only opens in the evening (not sure, but If I remember correctly, it was around 5 o'clock. As for the food, the restaurants are not opened for lunch (because most guests are there for snowmobiling and are gone for the day). So I asked that they pack me a lunch too, (sandwich, fruit, juice) and I stored it in the lobby refrigerator until lunch so I could eat, but it disappointed me. The hotel is also far from the city. at least 20$ cab fare to get downtown. Expensive trip back and forth to the city just to go browsing. If we would have realized how far it was, we would have rented a car for the week at the Kelowna airport instead of using the shuttle service. Probably would have ended up costing about the same. Checking out of the hotel was a bit of a pain. our shuttle was coming to pick us up in the very early morning. (3 or 4 am, I can't remember). so we checked out with the front desk the night before, explaining we were going to be leaving during the night. They said to leave the room keys in the room. When the time comes to leave, we make our way in the hall and try to go downstairs to the lobby to wait for the bus. Doors are locked. But there are exit ways on the side of the building (stairs outside the building). We get there, it's not cleaned off, we walk in the snow with our heavy luggage, make our way to the front of the building where it is pitch dark (they do not leave a light outside of the reception area at night), so I miss a step and almost twisted my ankle. We wait outside in the cold, because the front doors (the two sets of doors in the reception area are locked, usually the first set of doors can be unlocked so we can at least get shelter while waiting but no... both sets of doors are locked). after a while, we are worried the shuttle forgot about us, we would like to make a call, and we see there is a public phone between the two sets of doors, but again, they are locked. We can't access our room anymore, as we have now left our keys in the room. so we wait. after a while, we are cold. We walk all around in the snow again, up the stairs to have shelter upstairs in the hall. we have to come out once in a while to check if our bus is there....
Conclusion: I think they should consider leaving a light out in the front area for guests waiting for a shuttle and leave the first set of door unlocked so they have access to shelter and a phone. Also, Restaurant should be accessible during the day as not all guest are there for snowmobiling. BUT the resort itself looks nice and is very quiet and secluded spot.

Stayed May 2014, traveled as a couple
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Vancouver, Canada
Top Contributor
50 reviews 50 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed March 23, 2015

We hoped for a nice 4 star hotel away from town. We ended up staying away from town in a hotel with no functioning pool (heater broke and it was covered), basic (no fridge) room with an old electric strip heater in bathroom - that really needs painting. TV was a really old cathode ray tube with very poor picture. Gas fireplace for heating overnight was disruptive with the fan sounds and light when we were trying to sleep. Basically this is a place for people mad keen on snowmobiles. Not at all what we were expecting based on the reviews.

Room Tip: One that is not heated by a gas fireplace! Check if pool is fixed.
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  • Stayed March 2015, traveled with family
    • 3 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Abbotsford, Canada
1 review
4 of 5 stars Reviewed March 22, 2015

My husband and I were very pleased with this lovely retreat. Our King room upgrade had a very large balcony, Adirondack furniture, and a beautiful view of Mt. Begbie. Peaceful and quiet - no semis rumbling by. Revelstoke town and the ski hill were an easy and short drive away. Very helpful and friendly front desk staff! We would stay here again.

  • Stayed March 2015, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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Vancouver Island, Canada
1 review
5 of 5 stars Reviewed March 18, 2015

Had a great stay here. Really friendly staff who answered all our questions. Comfortable and sizeable room with lovely views. Close to ski hill and town but far enough away that it was peaceful. Has a bar and restaurant and swimming pool so everything you need. Definitely recommend this place.

  • Stayed February 2015, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Toronto, Ontario, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 5, 2015

A group of us from Ontario spent 4 days at Glacier House Resort this past weekend to go snowmobiling in the mountains of Revelstoke. We had a great time with them. The resort was warm and inviting. From the classic snowmobiles on display, to the large crackling fireplaces in the main lobby and the bar, to the very friendly staff.
Kaz at the front desk greeted us by name with a big smile, and answered all of our questions, Emily in the snowmobile tour office that booked our reservations and looked after us (fellow Ontarians) with enthusiasm, and Mark in the sled shop that made sure the equipment worked flawlessly for us each and every day. Everyone of the staff we met were friendly and efficient and made sure we were taken care of (even when we forgot to fill out our lunch order the night before).
The rooms were large and clean with great views, and the drying room was a definite plus. No wet smelly clothes in the room, and warm dry clothes to change into the next morning.

We were a bit concerned when we heard that the resort and tour operation were under new management, but everyone went out of their way to make sure that our stay was memorable. We can't wait to go back to Glacier house and the majestic mountains.

Room Tip: We stayed in the main lodge, and all of the rooms were clean and large with great views.
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  • Stayed March 2015, traveled with friends
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Alberta
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed February 22, 2015 via mobile

My husband and I stayed here for 2 nights at the end of January. Check in was great. We stayed in a King suite which is very nice, beds are comfortable, bathroom is huge. The heating source is a gas fireplace which comes on during the night. If you are not used to it it can wake you up. We were lucky that the weather was unusually warm so we shut it off the second night and slept just fine.
They have limited food options. Dinner is in the bar on the lower level. It was ok. Breakfast is a buffet on the main floor and is not the best. It serves it's purpose as there are no other options.
We hired a guide for the weekend from the Great Canadian Snowmobile Tours and they were fantastic. The conditions on the mountain were the worst they have ever been. I injured myself and could not go out the second day. They refunded by guide fee along with the extra charges for lunch - class act!!
We will definitely be back.

Stayed January 2015, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Glacier House Resort

Address: 1870 Glacier Lane | Box 250, Revelstoke, British Columbia VOE 2S0, Canada
Phone Number:
Location: Canada > British Columbia > Kootenay Rockies > Revelstoke
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 17 Hotels in Revelstoke
Price Range (Based on Average Rates): $
Hotel Class:3 star — Glacier House Resort 3*
Number of rooms: 26
Official Description (provided by the hotel):
Located just 10kms north of Revelstoke in a quiet area with breath-taking scenery. Spacious lodge rooms and cozy log cabins are perfect for all group sizes. Relax in the indoor pool, hot tub, and sauna, and enjoy classic Canadian cuisine in the Gallery Restaurant and Bar, with sunny patio overlooking Mount Begbie. Warm up after the snow in our downstairs bar with open fireplace. Please note; The Gallery Restaurant and Bar is open on SELECT DAYS ONLY outside of peak season. Please call for up to date information! We welcome you and your well behaved pets! Glacier House is happy to offer some pet friendly rooms. Please note; SELECT ROOMS ONLY are pet friendly and must be requested at time of booking. PETS STAY FREE in April, may and June 2015 - t&c apply, please call for details! Recently certified by Green Tourism Canada, we are working hard to improve our sustainability and environmental practices. STEP OUT TO ADVENTURE AT GLACIER HOUSE RESORT!! Summer: Glacier House is in the heart of Revelstoke's epic hiking and mountain bike trails. Play croquet or bocce on our huge lawn, or bring your bike and get rad in our very own REVELOUTION bike park! Explore cool waters with great deals on canoe and paddle board rental - we have our own private dock on Lake Revelstoke. Direct access to the motocross track and ATV trails on Frisby mountain just 2kms down the road. Discounted Golf passes available for Revelstoke Golf Course just minutes away. Revelstoke has so much to offer in Summer, step out and find YOUR adventure! Call us direct to get the best deals and prices! Winter; Get out and discover the legendary snowfall that Revelstoke is famous for! Ride from your door to snowmobile trails and alpine terrain on Boulder and Frisby mountains, waist deep powder is just moments away. Nordic skiing and back country touring are available close by. Revelstoke Mountain Resort is a short distance away with 5620ft of unbelievable skiing on and off piste. ... more   less 
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Also Known As:
Glacier House Hotel Revelstoke
Glacier Hotel Revelstoke

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