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“Travelling Through” 4 of 5 stars
Review of Best Western Plus Emerald Isle Motor Inn

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Best Western Plus Emerald Isle Motor Inn
3.0 of 5 Hotel   |   2306 Beacon Avenue, Sidney, British Columbia V8L 1X2, Canada   |  
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Ranked #3 of 5 Hotels in Sidney
GreenLeadersBronze level
Perth, Australia
Senior Contributor
46 reviews 46 reviews
22 hotel reviews
Reviews in 26 cities Reviews in 26 cities
49 helpful votes 49 helpful votes
“Travelling Through”
4 of 5 stars Reviewed August 8, 2014

We booked here for the night before heading to the north of Vancouver Is.
Check-in was handled well and we had a spacious king bed room. The room was clean and very comfortable.The shower over the bath had good water pressure. There was adequate on site parking and we were able to walk to nearby shops and restaurants.
Breakfast is available in the inn using the 25% off voucher provided.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott H, General Manager at Best Western Plus Emerald Isle Motor Inn, responded to this review, August 11, 2014
Thank you for your comments about your recent stay here at the Best Western PLUS Emerald Isle. Next time, stay a while longer and enjoy more of the best that Sidney has to offer! Dining, entertainment, shopping and adventure are a few of the things to do close by the Inn.
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131 reviews from our community

Traveler rating
    52
    53
    20
    5
    1
See reviews for
31
48
14
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Medicine Hat, Canada
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed August 6, 2014

On a recent trip to Vancouver Island we stayed at this
quaint and clean motor inn. It was very affordable and
we very much appreciated the quiet, clean room. It was
situated beside a Smitty's and were given a 25 percent off
our breakfast the following morning.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott H, General Manager at Best Western Plus Emerald Isle Motor Inn, responded to this review, August 11, 2014
Thank you for taking the time to comment on your stay with us. We are very happy you enjoyed your stay with us at the Best Western PLUS Emerald Isle, as well as the breakfast in Smitty's. We look forward to welcoming you back!
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Courtenay, British Columbia, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 3, 2014

Stayed here for 3 nights. All facets of this hotel met our expectations. The staff were extremely friendly. Ideal location and within easy walking distance of anything in Sidney. Would definitely stay here again.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott H, General Manager at Best Western Plus Emerald Isle Motor Inn, responded to this review, August 5, 2014
Thank you for your comments regarding your recent stay here in Sidney. We are delighted you enjoyed your stay and look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nanoose Bay, Canada
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed August 1, 2014

Don't have much to say about the property itself .
We have booked the room closed to midnight ( a couple of hours before the planned arrival ) but was not able to get there and enjoy the staing due to the bussiness troubles .
I have been working whole night a few miles from the Motel ....hard time and a lot of working preassure .
When I asked to cancel this deal in the morning and explained all of the circumstances - the front desk staff were not helpful and did not agree to cancel this deal .
I was asking to talk with generall manager (Scott ?) - he was away . I left the message with my phone number - NO RETURN call .

My point is follow : sometimes people forget that they are working for the benefit of the customers.
Finally - they got $142 for the services they have never provided ...and lost me as a customer (corporate customer) ...

You may have a wonderfull stay with this Motel , but do not expect any understanding and flexibility .

Stayed July 2014, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott H, General Manager at Best Western Plus Emerald Isle Motor Inn, responded to this review, August 5, 2014
Thank you for your comments regarding your recent experience with the Inn. Our guests have confidence and take comfort knowing the room they have reserved will be held for their arrival. Cancellations are taken up to 24 hours before the guest's scheduled arrival. We held accommodations for you until after your confirmed and scheduled arrival, turning away other clients who had wished to stay here. Subsequently you were charged for those accommodations when you did not arrive. Please contact me if you would like to discuss this further.
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Surrey, Canada
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 31, 2014

This was a second visit for my husband and myself and we found this experience as good as our first! My husband has mobility issues so we stay in the room specifically for a handicapped person and it is very comfortable for my husband. This time the staff provided a bath seat which made having showers much easier for him. The staff are always attentive and the room is always clean. Sidney in the summer is delightful with the Thursday night market and wonderful views.

Room Tip: If you have mobility issues ask for the room designated for the handicapped.
See more room tips
  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott H, General Manager at Best Western Plus Emerald Isle Motor Inn, responded to this review, August 1, 2014
Thank you for your comments and for your visit. We are delighted you enjoyed your stay and we were able to make you comfortable....we look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 29, 2014

Good property, close to everything $12 taxi from Airport. Walking distance to numerous resturants and grocery stores. Staff were friendly and helpful, rooms were clean and quiet. Smitty's had good food and the service was very good.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott H, General Manager at Best Western Plus Emerald Isle Motor Inn, responded to this review, July 30, 2014
Thank you for your comments and for choosing to stay with us. Sidney has a lot to offer with its unique shopping and amazing recreational activities, all at our door. We look forward to welcoming you back.
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California, USA
Top Contributor
125 reviews 125 reviews
26 hotel reviews
Reviews in 50 cities Reviews in 50 cities
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed July 17, 2014

The rooms are well appointed and clean and the staff is very friendly. But the hotel was quite noisy, even on week nights. One could hear everything going on the corridor and each time anyone opened or closed the key card lock... It was quite disruptive for our sleep.

Other than that, no complaints.

Free Wifi.

Close to Victoria Airport. Bus #88.

  • Stayed July 2014, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott H, General Manager at Best Western Plus Emerald Isle Motor Inn, responded to this review, July 18, 2014
Thank you for choosing to stay with us and for your comments. I am sorry to hear you were disturbed during your stay. I appreciate your comments on the rooms and the cleanliness. We look forward to welcoming you back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Emerald Isle Motor Inn

Address: 2306 Beacon Avenue, Sidney, British Columbia V8L 1X2, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Sidney
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in Sidney
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Best Western Plus Emerald Isle Motor Inn 3*
Number of rooms: 64
Official Description (provided by the hotel):
Welcome to the Best Western PLUS Emerald Isle in Sidney-by-the-Sea. Our location is perfect for an early or late flight as we are only a five minute drive from the Victoria Internation Airport. The BC Ferry Terminal at Swartz Bay, and Washington State Ferry to Anacortes WA are both five minutes drive as well. We are the closest Best Western to Butchart Gardens, Butterfly World, Church and State Winery, and the SHAW Ocean Discovery Centre is 7 blocks away! Experience Sidney-by-the-Sea also known as BookTown with over 9 book stores. Everything is at your doorstep of our clean and quiet Hotel. Come and see us soon! ... more   less 
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