We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Would stop again” 4 of 5 stars
Review of BEST WESTERN Mountain Retreat Hotel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added BEST WESTERN Mountain Retreat Hotel to your Saves list
BEST WESTERN Mountain Retreat Hotel
3.0 of 5 Motel   |   38922 Progress Way, Squamish, British Columbia V0N 3G0, Canada   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Offers & Announcements
Save up to 20%
Ranked #4 of 9 Hotels in Squamish
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
“Would stop again”
4 of 5 stars Reviewed July 4, 2012 via mobile

It wasnt very expensive, less then a 100 bucks. Rooms were clean staff were friendly. Had a restaurant that had alright food. The pool area could use some work. The water was freezing there is no towels in the pool area. It also looks like they may have tried painting the pool side floor recently but it's chipping and all going in the pool. Parking was good just off the hwy and close to Tim Hortons for a coffee on the way out!

  • Stayed July 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

152 reviews from our community

Traveler rating
    57
    64
    22
    6
    3
See reviews for
59
38
5
9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Any
English first
Airdrie, Canada
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 3, 2012

My husband, two year old daughter and I stayed at the Best Western Mountain Retreat Hotel in June on our way across BC. We chose to stop in Squamish because the pictures of this hotel were nicer than other options we had near the Horseshoe Bay ferry terminal in Vancouver.

The front desk clerk was not friendly and on the verge of being rude. We were paying with gift cards which he insisted on keeping until the next morning (even though he had our credit card information as well). He would not explain why this was necessary. He did not tell us how to get to our room, just merely gave us our keys and sent us on our way as if we were a nuisance.

The room appeared to have been recently updated and was comfortable. The hallways and the room, however, had a bit of a musty smell and did not have good air flow.

The hotel is in a bit of an industrial area but it is very close to restaurants and a Tim Hortons (great for a quick breakfast on the way out).

When we were in the pool my husband went to the front desk to ask for towels and was overwhelmed by what smelled like marijuana. He is sure that it was not only coming from the workers that were working in the hotel but the front desk clerk as well. This was completely unacceptable, especially considering I had a child with me.

We will not be recommending or returning to this hotel.

  • Stayed June 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keighley, United Kingdom
Top Contributor
57 reviews 57 reviews
21 hotel reviews
Reviews in 28 cities Reviews in 28 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed June 30, 2012

A lovely, warm and friendly welcome awaits visitors to this hotel and onsite restaurant. The rooms are spacious, airy and very comfortable. Unfortunately, as this was our first nights stay on our Sea to Sky trip and a bit jet lagged having been up since 4.00am GMT we didn't have the strength to try out the pool and hot tub facility but both looked clean and were well used. The onsite restaurant "Timberwolf" was excellent and I would certainly recommend anyone staying at the hotel to avail themselves of the excellent food and service it offers. My husband and I were provided with a very welcome coffee, even though the restaurant had "technically closed" (from 3pm - 4.30), so much so we went directly there for our evening meal - superb.

Room Tip: If you want to minimise traffic noise, from the I99, ask for a room facing the side street. Heavy t...
See more room tips
  • Stayed June 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
Senior Contributor
46 reviews 46 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed June 28, 2012

I checked out all the hotels in Squamish and discovered Best Western to be very reasonably priced at $75 per night, when reserved online using the three-day discount option.

Between Vancouver and Whistler, the Best Western Mt. Retreat is clearly the best lodging option.

Best Western is a professionally staffed, economical oasis of clean and restful amenities. 

I found the staff to be friendly and efficient.

My room was always cleaned on time and in accordance with my request for no aerosol sprays or bathroom chemicals.

I was offered plates and cutlery without having to ask.

During my several long periods of residence at BW, I never had cause for complaint in anything. 



Nothing in Squamish compares in quality and value.

Room Tip: I like the front of the hotel mid-way along the hall on the 3rd or fourth floor.
See more room tips
  • Stayed January 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria, Canada
Top Contributor
51 reviews 51 reviews
22 hotel reviews
Reviews in 32 cities Reviews in 32 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed June 11, 2012

The rooms have been upgraded nicely since the hotel became a Best Western. Very comfortable bed. Pool and hot tub are adequate. (Hotel ran out of pool towels). Vending machine was out of order. The attached restaurant is classy yet reasonably priced.
When they switched to a Best Western they kept the "tacky" attached liquor store which attracts many non-guests late at night. Staff need a lesson in customer relations.

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Westminster, British Columbia, Canada
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed June 7, 2012

Recently stayed here with family to attend "A Day Out with Thomas". Rooms were clean, pool area was great for the kids, although the waterslide is for older kids only, as it empties into the deep end of the pool. Lots of places to eat nearby. Night staff was a little rude....kept me waiting while on talking on the phone on a personal call! Overall, good value for the money.

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 3, 2012

Thank you first of all to Barbara Clendenning, the Assistant General Manager. Our large extended family stayed at this hotel for a week tending to a very sick family member in the local hospital. Barbara and her staff made sure we were accommodated in every way and dealt very sensitively with a difficult situation. Despite having to stay over a very busy long weekend, she made sure all members of the family had a comfortable room to try and relax in.
On top of all that, the beds are extremely comfortable, the rooms are clean, our kids were able to relieve their stress by swimming in the pool, and the attached restaurant served us all several good meals. The vegetarian Bennies are highly recommended for breakfast!
Don't know when we'll all be back in Squamish, but would stay here again with no hesitation.

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to BEST WESTERN Mountain Retreat Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Mountain Retreat Hotel

Address: 38922 Progress Way, Squamish, British Columbia V0N 3G0, Canada
Phone Number:
Location: Canada > British Columbia > Squamish
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 9 Hotels in Squamish
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Mountain Retreat Hotel 3*
Number of rooms: 87
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Hotels.com, Expedia, Cheap Tickets, Priceline, Despegar.com, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your BEST WESTERN Mountain Retreat Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mountain Retreat Hotel

Owners: What's your side of the story?

If you own or manage BEST WESTERN Mountain Retreat Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.