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“fabulous!!!!” 5 of 5 stars
Review of Executive Suites Hotel & Resort

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Executive Suites Hotel & Resort
3.5 of 5 Hotel   |   40900 Tantalus Road | Garibaldi Highlands, Squamish, British Columbia V8B 0R3, Canada (Formerly Executive Suites Garibaldi Springs Resort)   |  
Hotel amenities
Ranked #2 of 9 Hotels in Squamish
Certificate of Excellence 2014
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 23, 2008

As far as a new hotel goes, this is a fabulous place. The pool and hot tub were not available but they gave us courtesy passes to the local comm.centre pool- which was excellent. The full suites are amazing and we found ours very clean. There was one day that their cleaners were short staffed and so our room cleaning was delayed but as soon as we inquired-we had a friendly housekeeper in our room within 5 minutes taking care of our requests. The staff are more than accommodating and helpful. I stayed with my wife and daughter and we had a FABULOUS time!! We were given a surprise upgrade to a golf view suite and enjoyed over looking a fountain on the golf course-very tranquil and relaxing. I would recommend to EVERYONE to stay there.

  • Liked — Friendly staff and AMAZING views.
  • Disliked — The lady yelling at their front desk staff about some ridiculous matter - she needed to RELAX!
  • Stayed August 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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266 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
British Columbia
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 14, 2008

Squamish's newest hotel - Executive Suites at Garibaldi Springs Golf Resort - was a massive disappointment. While the surroundings and condo-type accommodations were appealing, my stay at the Executive Suites Garibaldi Springs was the worst I've ever experienced in my extensive travels.

The hotel rooms were filthy: every surface was covered in a layer of dust; the shower curtain and bathtub were grimy and gray with soap scum; the carpets did not appear to have been vacuumed; windows - both inside and out - were dirty. My room was not cleaned at all one day. I had to request that my sheets be changed on three separate occasions. These deficiencies were brought to the attention of the property's management, with no resolve.

One night, there were issues with the plumbing in my room. After multiple conversations with the staff – and a plunger was dumped at my door - it was decided that I would be moved to another room. I packed up my belongings and moved them - without any offer of assistance from the staff - to the new room. I was thoroughly disgusted with the state of the new room. The sheets did not look crisp and fresh; in fact, there was a hair on a pillow and two hairs in one of the beds. The shower was wet and there were three hairs in it. The kitchen sink was filthy. I hauled all of my belongings back to my room and stayed the night... broken toilet and all.

The Executive Suites Garibaldi Springs looks like a beautiful hotel from the outside. Unfortunately, it is poorly managed and kept. The staff are uneducated in hospitality, customer service and problem solving; they do not appear to understand or value the expectations or happiness of the guests. I would not recommend the Executive Suites Garibaldi Springs to any traveler. Find another hotel within Squamish... or just keep driving to Whistler.

  • Liked — Nice Views
  • Disliked — Filthy Rooms
  • Stayed August 2008, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KGMSquamish, General Manager at Executive Suites Hotel & Resort, responded to this review, October 28, 2008
In response to this review: Yes the hotel did fall short of our high standards on this unusual occasion. For that, we made every effort to rectify the issues and satisfy this guest’s concerns as she brought them to our attention. It is unfortunate that this guest felt it necessary to post this disappointing review pertaining to this specific stay as she had stayed with us prior and admittedly had an enjoyable visit. This is a newly developed hotel and a few of our employees are new to the hospitality industry, however, we are all committed to ensuring our guests have an outstanding stay with us. We appreciate the comments we receive as this feedback is invaluable to us as we constantly strive to improve our facilities and services.

Kris Szylowski – General Manager, Executive Suites Garibaldi Springs Golf Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
14 reviews 14 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed September 8, 2008

We stayed one night & found the room was nice for the price we paid via Travelzoo. The room was nicely furnished & clean since it is a new hotel. However, the desk clerk was clueless & our room was not ready when we arrived early afternoon. When we checked back after 4:00pm they initially said it was still not ready but the 2 gals finally decided it was ready. So after taking our bags to the room we headed to the bar. We heard a couple next to us saying their room wasn't ready & it was after 5:00pm! Then the desk clerk came running in saying it was ready. Obviously, they have a few kinks to work out. My husband had trouble using the internet after paying for it & had to call for assistance to get it to work. The lobby is pretty sparse but overall it is a decent hotel which we would stay at again, as long as they keep it maintained.

  • Liked — The fact it was suite
  • Disliked — check-in
  • Stayed August 2008, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Executive Suites Hotel & Resort

Address: 40900 Tantalus Road | Garibaldi Highlands, Squamish, British Columbia V8B 0R3, Canada (Formerly Executive Suites Garibaldi Springs Resort)
Location: Canada > British Columbia > Squamish
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 9 Hotels in Squamish
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Executive Suites Hotel & Resort 3.5*
Number of rooms: 111
Official Description (provided by the hotel):
Ideal For Leisure and Corporate Travelers, A Perfect Couple’s Retreat...Or The Ultimate Family Getaway!Executive Suites Hotel and Resort, Squamish is a spacious all-season and all-suite hotel located in Squamish, British Columbia along the scenic Sea to Sky Highway (just 40 minutes from Vancouver and Whistler Village). With A choice of 111 Suites featuring fully equipped kitchens and private balconies, stunning views and free Wireless High Speed Internet, Adventure Desk, Living Well In Room Spa and a Heated Outdoor Pool and Hot tub. Executive Suites Squamish Hotel & Resort has your comfort and enjoyment in mind.Set in the outdoor adventure capital of Canada, this Squamish Hotel & Resort is ideally situated to provide guests with the best in outdoor adventure including climbing, hiking, biking, kayaking, windsurfing, and so much more... ... more   less 
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Also Known As:
Executive Suites Garibaldi Springs Hotel Squamish
Executive Hotel Squamish

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