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“Serviceable” 3 of 5 stars
Review of Comfort Inn - Truro

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Comfort Inn - Truro
2.0 of 5 Hotel   |   12 Meadow Dr., Truro, Nova Scotia B2N 5V4, Canada   |  
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Ranked #6 of 9 Hotels in Truro
Richmond, Virginia
Top Contributor
60 reviews 60 reviews
22 hotel reviews
Reviews in 33 cities Reviews in 33 cities
111 helpful votes 111 helpful votes
“Serviceable”
3 of 5 stars Reviewed July 20, 2012

This Comfort Inn is on a business strip of restaurants, shops, fast food places, and abuts a new car dealership. So, the setting is not so attractive.Still, it has clean rooms and comfortable beds. There's a small breakfast buffet. My wife and I were fine with accepting this place for what it is: an unpretentious place to sleep. But we couldn't. On the right and left sides of our first floor room, people partied until 4:20 am, when a woman who must have been a guest in a nearby room confronted the partyers and they quieted. Apparently, the manager on duty had done nothing. When we checked out in the morning, I informed the woman in charge, who apologized and offered a 10% reduction in my room charge. it was a nice gesture but really didn't make up for two of us losing a night's sleep.

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wil M, General Manager at Comfort Inn - Truro, responded to this review, July 24, 2012
Thank you for your comments regarding your recent stay with us.
I sincerely apologize for the noise issue encountered during your stay. Your comfort and safety is my number one concern so I appreciate your bringing this to my attention and your review will assist in correcting issues in the future.
The Comfort Inn Truro is conveniently located with easy access on and off HWY 2. We are located near a variety of amenities for our guests who look for a selected service motel. Within walking distance from the motel there is a great selection of restaurants which offer family atmosphere as well as the more popular fast food restaurants. We do offer a continental breakfast to our guests, which at this time; we are looking at revamping in order to offer a more appealing selection.

Feedback such as yours is very helpful when we are considering what improvements can be made to enhance the experience of our guests. I will certainly be sharing this with the motel team as we move forward.

Wil MacLean
General Manager
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67 reviews from our community

Traveler rating
    9
    32
    14
    5
    7
See reviews for
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25
5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • Any
English first
Ajax, Canada
Top Contributor
78 reviews 78 reviews
10 hotel reviews
Reviews in 37 cities Reviews in 37 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed July 16, 2012

We stayed at a few Comfort Inns on our trip; partly because they were easy to book, get to, work with and overall, not disappointing. This location did not have any issue with the smell of smoke in the halls from rooms where smoking was permitted (maybe there weren't any smoking rooms), unlike some other Comfort Inns we stayed at. The room was clean and comfortable, the TV and wireless internet worked well, the continental breakfast was varied and well-stocked, the staff were pleasant.

  • Stayed June 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wil M, General Manager at Comfort Inn - Truro, responded to this review, July 24, 2012
Thank you for your positive comments regarding your recent stay. We do offer non-smoking and smoking rooms, the housekeeping staff take great care in doing what they can to minimize the smell of smoke in the corridors of the motel.
It is very refreshing to read that the core components of your stay were satisfactory. The team at Comfort Inn Truro takes great pride in providing a spotless clean and well maintained accommodation. We have tried to include all of the things that we like to have in our rooms when we travel. The little things make your stay more comfortable and homey.
We look forward to your next visit.

Thank you,
Wil MacLean
General Manager
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New Brunswick
Contributor
20 reviews 20 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed June 28, 2012

My husband and I have stayed here a few times now, and are never disappointed. We usually stay here during our annual motorcycle trip to N.S. The bike is usually loaded in many small bags with our luggage, and the motorcycle gear can be cumbersome to carry into hotels/motels, so we are usually looking for ground floor motels for convenience.

Haven't had a problem getting a ground floor room here yet, and the beds are REALLY comfortable for sleeping. Very clean, bathroom was fine, nice to have the option of pay per view tv, and the price compared to other nearby motels is usually a little cheaper. Also right off the highway with a few restaurants nearby (fast food), and complimentary breakfast.

Would definitely recommend Comfort Inn Truro for 'just staying overnight while traveling' type of hotel.

  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Comfort Inn - Truro, responded to this review, June 29, 2012
I am so pleased that you continue to stay with us as a stopover during your annual motorcycle trips. We do try our best to provide each guest with the room type of their preference and I am pleased to hear that you enjoy our easy accessible ground floor rooms.
I appreciate your trust in us. We will do our best to continue to give you the kind of service you expect and deserve. Thanks again, for your business. Enjoy the rest of your trip.

Wil MacLean
General Manager
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Toronto
Top Contributor
206 reviews 206 reviews
182 hotel reviews
Reviews in 156 cities Reviews in 156 cities
291 helpful votes 291 helpful votes
3 of 5 stars Reviewed June 24, 2012

The Comfort Inn in Truro is right off the freeway and about a 20 minute walk from downtown. We stayed here for one night earlier this month since it was convenient to access and priced right. It is like all Comfort Inns - clean rooms, modern facilities and well kept. This hotel offered complimentary breakfast which is like all other Comfort Inn breakfasts we have enjoyed. We would recommend this hotel for an overnight stay in Truro due to its access to downtown, access to the freeway and predictability of the Comfort Inn chain.

  • Stayed June 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Comfort Inn - Truro, responded to this review, June 29, 2012
I am pleased to hear that you had chosen Comfort Inn for your recent stay in Truro. Our convenient location and competitive price, really does make it a great choice. I am so delighted that you enjoyed your time with us. Thank you for taking the time to share your experience; it is a pleasure to serve you.

Wil MacLean
General Manager
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Buffalo, Wyoming
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
Reviews in 21 cities Reviews in 21 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed April 28, 2012

We had been staying at a high-end hotel in Halifax for several days which, ironically, made my overnight stay at this Comfort Inn that much sweeter. The expensive hotel in Halifax had the same thermostats on their walls as the Comfort Inn but the thermostats at the expensive hotel were mere props to lend the illusion that your room was cooler. No windows, no air, a night's worth of breathing in your own stale breath - it was close to torture. Night after long, sleepless night I tossed and turned, casting off even the sheet, panting like a dog.

When we arrived at this Comfort Inn, I espied the same dreaded thermostat hanging there on the wall and feared yet another sweltering night. What a pleasure to find that this Comfort Inn's thermostats were true thermostats, not mere props! The room was clean, the sheets were white, the pillows were fluffy, the room was made blissfully cool for a good night's sleep, and there was even a small window! I slept like a happy baby UNDER the covers, not on them. I was soooo grateful for my first good night's sleep in quite a while.

The staff was helpful and friendly, too. The continental breakfast was more than adequate and tasty - except they were out of orange juice at 6:45 a.m., so I don't suppose they had any in the first place :-(

All-in-all it was a peaceful, pleasant stay.

  • Stayed April 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wil M, General Manager at Comfort Inn - Truro, responded to this review, May 2, 2012
Thank you for choosing the Comfort Inn Truro and for writing your valuable feedback. We are thrilled that our associates and facility were able to exceed your expectations. I was sorry to learn that the breakfast service was not to our usually high standard, I appolgize for that. Orange juice is always available and should have been set out for you. Thank you for your candid review of the Comfort Inn Truro, we hope to have you back on your next trip to Truro..

Wil MacLean
General Manager
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Saint John, Canada
Top Contributor
132 reviews 132 reviews
55 hotel reviews
Reviews in 68 cities Reviews in 68 cities
140 helpful votes 140 helpful votes
5 of 5 stars Reviewed January 3, 2012

Spent a pleasant overnight here with family. All of the staff we met were very friendly and very helpful. Check in was swift and efficient. I will return here if I have to overnight in Truro again.

  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wil M, General Manager at Comfort Inn - Truro, responded to this review, January 13, 2012
I would like to express my gratitude to you for taking the time to leave such a complimentary review. It is always great to hear that the staff is pleasant, efficient and meeting the expectation of our guests. We look forward to your return visit next time you overnight in Truro.

Wil MacLean
General Manager
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Fredericton
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed September 12, 2011

Price was less than the super8 and just as clean and comfortable.

  • Stayed August 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wil M, General Manager at Comfort Inn - Truro, responded to this review, October 19, 2011
Thank you for staying with us and your kind words. Our team prides ourself on high level of cleanliness and service. We look forward to your next visit with us.

Thank you,

Wil MacLean
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn - Truro

Address: 12 Meadow Dr., Truro, Nova Scotia B2N 5V4, Canada
Phone Number:
Location: Canada > Nova Scotia > Truro
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #6 of 9 Hotels in Truro
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn - Truro 2*
Number of rooms: 81
Official Description (provided by the hotel):
The Comfort Inn Truro is now All New Just for You. Newly-Renovated Guest Rooms and Lobby, Free Hot Breakfast, and now 100% Non-Smoking. Located in the Hub of Nova Scotia, just off highway 102 at Exit 14; within minutes of the WORLD FAMOUS TIDAL BORE, VICTORIA PARK WATERFALL, and the TRANS CANADA TRAIL. Comfort Inn Truro offers complimentary Hot Breakfast daily, Free WiFi in all guests rooms, Free parking and Free local calls. Our completely renovated guest rooms are equipped with 32' Flat Screen TVs, irons & coffeemakers and refrigerators; Comfort Inn Truro is your ideal choice for business or leisure travel ... more   less 
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Also Known As:
Comfort Inn - Truro Nova Scotia
Truro Comfort Inn

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