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“Oasis when peace and quiet was needed!” 5 of 5 stars
Review of BEST WESTERN PLUS Glengarry Hotel

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BEST WESTERN PLUS Glengarry Hotel
3.5 of 5 Hotel   |   150 Willow Street, Truro, Nova Scotia B2N 4Z6, Canada   |  
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Ranked #5 of 9 hotels in Truro
Moncton, NB
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
“Oasis when peace and quiet was needed!”
5 of 5 stars Reviewed February 20, 2012

I would like to give the front desk staff a special thanks for finding a clean, comfortable, peaceful room during our recent trip to Truro for a family funeral. We were walk-ins, put upon hearing the reason why we were in town they did everything for us, and did it right! We had a large two queen size bed on the main floor facing out to the street that had an outside door for added privacy coming and going. (There is a beautiful expanse of lawn with landscaping between your room and the parking lot with a walkway to the lot so your room does not open directly to a car park, but rather it looks like you are in a little park.) The room was clean and the beds are super comfortable. There is a tv, fridge and connection to the internet all within easy reach. Two luggage racks, closet with lots of hangers and an ironing board and iron for pressing our clothes was an added bonus.

We had a family brunch in the restaurant on site, and the service was outstanding (thanks to Joanne) and the atmosphere is a five star restaurant with two star prices. For five adults our full off the menu breakfasts with tea/coffee and juice came to $40 and that included a $10 tip! We ate there each day for breakfast and we were very pleased!

The pool facility is large, clean and has a hot tub and change rooms. All were in excellent order. Our room was beside the pool and we never heard a sound on a busy weekend after 9 pm. Great soundproofing!

Not only would we recommend this hotel, but I would stay again and again! Thank you to Mr. Fisher and the lovely blond lady at the front desk for doing everything they could for us, and then doing more to make us feel welcome!

Room Tip: We loved the first floor as the front rooms have their own private door to the outside. On the fron...
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  • Stayed February 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
beaufort020, Owner at BEST WESTERN PLUS Glengarry Hotel, responded to this review, February 23, 2012
Thank you so much for your detailed review of our property on your visit last weekend. It is good to hear your comments on individual staff and your review of the many amenities we offer. The staff members you referred to were very pleased to hear your comments.
Although you were here under unfortunate circumstances, we are glad we were able to accommodate your needs to make your time with us enjoyable. Thank you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

108 people have reviewed this hotel

Traveler rating
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    17
    5
    14
See reviews for
31
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Lunenburg, Canada
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 20, 2012

Very Clean Hotel and Friendly staff. Every room has a fridge and microwave. We asked for a late check out as we had arrived by train which did not leave the next day until 3 pm and they were very accommodating.

Room Tip: Ask for a room in the main building they have an annex with rooms which is not connected to hotel.
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  • Stayed February 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
beaufort020, Owner at BEST WESTERN PLUS Glengarry Hotel, responded to this review, February 23, 2012
Thank you for your recent review of your stay at our hotel. Our entire team is pleased you enjoyed your stay and found everything to your satisfaction. We appreciate hearing your comments. We look forward to your next visit. Thank you again.
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St Catharines, Canada
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 12, 2011

We had an overnight trip and stayed here, and were enjoyed it the 2nd time also. The difference now is that they do not include a breakfast with the rooms, but they do have a restaurant onsite for those who want one.

  • Stayed November 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amherst, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 16, 2011

If you require overnight accomodation in Truro don't hesitate to stay at the Glengarry Hotel. I spent a couple of nights there this week. The rooms are very clean and comfortable.Beds are super comfortable. I had a restful sleep. The staff is the best part. They try really hard to accomodate their customers...could not actually be any nicer. Great stay!! The restaurant is good with lots of choices available. Real home cooking.. The wait staff very nice as well. This place is all about customer service and I am sure they are well trained...It shows!!!! Great visit and would definitely stay again. Owners and management are doing a great job!!!!

Room Tip: Next time I will chose a room with a deck if available.
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  • Stayed October 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
beaufort020, Owner at BEST WESTERN PLUS Glengarry Hotel, responded to this review, October 21, 2011
Thank you so much for your wonderful comments on your stay at our hotel - we try to please our guests and fullfill their expectations and are happy when we have. Thank you for your business and on behalf of our whole team we appreciate your comments!
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BC
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed September 28, 2011

I have stayed at the BW Glengarry both on business and family travel and have always found the staff and accomodations to be good and consistent. The restaurant food is good and has a "Home Cooked" feel. While the Gelngarry is an older hotel it has been well maintained and is good for familiy of business travel.

  • Stayed September 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
beaufort020, Owner at BEST WESTERN PLUS Glengarry Hotel, responded to this review, September 29, 2011
Thank you for your review of our hotel. I am pleased that we looked after your needs as a business guest and also as a family traveller. We look forward to your next visit and hope you
will enjoy. Thank you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sussex, Canada
1 review
4 of 5 stars Reviewed September 23, 2011

We were at the Glengarry in August for a wedding and enjoyed our stay. The beds are unbelievably comfortable and the staff was very accomodating. We had breakfast in the dining room which was well decorated and our waitress was very friendly.

  • Stayed August 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
beaufort020, Owner at BEST WESTERN PLUS Glengarry Hotel, responded to this review, September 27, 2011
Thank you for your recent review of your stay at our hotel. Our entire team is pleased that you found your visit comfortable and friendly. We look forward to your next visit.
Judy Nicholson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bonita Springs, Florida
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 1, 2011

Staff: not particularly pleasant
Room: Aged; bathroom door would not close; A/C require crawling under a table ... ugh!
Bed: Old ... not particularly comfy
Breakfast: Good
We didn't enjoy visiting Truro ... waste of time.

Room Tip: Would not return ... borderline, aged place
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  • Stayed August 2011, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
beaufort020, Owner at BEST WESTERN PLUS Glengarry Hotel, responded to this review, September 6, 2011
Thank you for your review of your recent stay at our hotel. On behalf of our entire team, I would like to apologize for not meeting or exceeding your expectations. At your convenience, we would be greatly interested in hearing more details of your stay so we can be sure these problems do not exist for future guests. I can be reached at jnicholson@bwglengarry.com or call me at 1 800 567 4276
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Additional Information about BEST WESTERN PLUS Glengarry Hotel

Address: 150 Willow Street, Truro, Nova Scotia B2N 4Z6, Canada
Phone Number:
Location: Canada > Nova Scotia > Truro
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 9 hotels in Truro
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN PLUS Glengarry Hotel 3.5*
Official Description (provided by the hotel):
We are a 92-room property centrally located in the Hub of Nova Scotia, 40 miles north of the Robert L. Stanfield International Airport. We offer 12,000 sq.ft.of meeting room space - complimentary high speed internet in all guest rooms - King and Queen size beds and 2 room executive suites with private balconies. Indoor/Outdoor Pools. Coffee Shop, Dining Room with daily luncheon buffets/Sherlocks Piano Bar. Close to many major businesses. Friendly helpful staff. ... more   less 
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Also Known As:
Truro Best Western
Best Western Truro
BEST WESTERN PLUS Glengarry Hotel Truro, Nova Scotia

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