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“I ignored the poor reviews & I PAID for it!” 1 of 5 stars
Review of Super 8 Chatham

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Super 8 Chatham
2.0 of 5 Hotel   |   25 Michener Road, Chatham, Ontario N7L 4B8, Canada   |  
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Ranked #7 of 9 Hotels in Chatham
Toronto, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
“I ignored the poor reviews & I PAID for it!”
1 of 5 stars Reviewed September 19, 2013

I was forced to stay at Super8 as I heard from Comfort Inn that Chatham was virtually sold out, due to major nearby work being done by labour teams.

The Good:
- Soft pillows & my room had a king sized bed
- Microwave + fridge (+ coffeemaker) in the room
- The outer door locks at 10 p.m. & a key card is required for access
- Free continental breakfast (including waffles), free wi-fi, free parking

The Bad:
- The "washed" bath towels still had several stains & long hairs on them
- The sink drain was 99% PLUGGED; I reported it, front desk did NOTHING
- The A/C unit was very noisy & I operated it only when I was NOT in the room
- The swing latch lock on my door had been cut through & not replaced
- The room window has NO screen
- Upholstery on my desk chair was clearly torn
- The front desk was unattended MOST of the time

The Ugly:
- The tap water was BROWN (later discovered to be an area problem)
- The internet did NOT work (later discovered to be an area problem)
- 1 of the female front desk staff spent most of the breakfast hours quarreling in Arabic over the phone. The other female 1 that greeted me (when I first arrived) was elbows-deep in a bag of chips, and said: "Yeah?"
- A large coffee was spilled right across the food counter at almost closing time for breakfast; FOUR housekeepers walked RIGHT by it, looked at it, and did NOTHING.
- Upon check-out, when I presented my Wyndham Rewards Card for points, the front desk staff REFUSED to award ANY points, because I had stayed at their DUMP for a slightly-discounted corporate rate. I called Wyndham Rewards immediately, and they will re-evaluate their partnership with this lousy hotel...

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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169 reviews from our community

Traveler rating
    40
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    25
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See reviews for
54
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Contributor
20 reviews 20 reviews
18 hotel reviews
Reviews in 10 cities Reviews in 10 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed September 16, 2013

we stayed here from sept. 2 till the 9th to visit our daughter & my wifes mom. we were in room 119 a smoking room which we requested. our room opened to the pool which was awsome as our granddaughter was over daily & enjoyed the pool. our room was kept very clean & the beds were super comfy to sleep on.front desk staff very friendly.the comp. bkfast was also very good. white & brown bread,bagles,english muffins,hard boiled eggs & my granddaughter made me a super good waffle.coffee was great never went to timmys once.for the price this place cant be beat

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Super 8 Chatham

Address: 25 Michener Road, Chatham, Ontario N7L 4B8, Canada
Phone Number:
Location: Canada > Ontario > Chatham
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #7 of 9 Hotels in Chatham
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Chatham 2*
Number of rooms: 40
Reservation Options:
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Also Known As:
Super Eight Chatham
Chatham Super 8
Chatham Super Eight
Super 8 Chatham Ontario, Canada

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