We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Hotel” 5 of 5 stars
Review of Holiday Inn Express Hotel & Suites Chatham South

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added Holiday Inn Express Hotel & Suites Chatham South to your Saves list
Holiday Inn Express Hotel & Suites Chatham South
2.5 of 5 Hotel   |   575 Richmond Street, Chatham, Ontario N7M 1R2, Canada   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
SAVE between 10-30%!
Ranked #2 of 9 Hotels in Chatham
Niagara Falls
Senior Contributor
34 reviews 34 reviews
33 hotel reviews
Reviews in 29 cities Reviews in 29 cities
14 helpful votes 14 helpful votes
“Great Hotel”
5 of 5 stars Reviewed February 16, 2012

I stayed at this hotel for one night for business and wish it was the hotel I was staying at for the week. From check in to check out it was great. Upon arrival the front desk staff were very nice and accommodating, the decore is modern, entire hotel is clean, rooms were large and the beds were comfy. I would stay here again and again!!

  • Stayed February 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

113 reviews from our community

Traveler rating
    52
    46
    9
    4
    2
See reviews for
35
16
6
43
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Edmonton, Canada
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 15, 2012

This hotel is wonderful. Looks like an older building from the outside but has definitely been renovated inside with great modern, clean rooms. Also has a fitness center, pool, arcade! I always stay here when I'm in Chatham!

  • Stayed October 2011, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed November 22, 2011

My hubby and I recently stayed here when in Chatham. I read a lot of reviews about hotels in Chatham and was very concerned about the quality of hotels in the area due to poor reviews. I found the best reviews were of this hotel and I found out it was recently renovated.

We paid for our room in advance on the Holiday Inn website and saved 20% i think. We checked in on a Saturday and stayed one night. The check in process was quick. There was only one person working the front desk and she had to check us in and answer the phones/reservation system at the same time. We waited about 5mins for her to end her call and then she checked us in. No problem.

We had a king sized bed with pullout sofa in a fairly modern, renovated room on the third floor. The view we had was of an air conditioner on a roof, so not the greatest view but we didn't really have the blinds open. The bed was comfortable, a bit firm. They gave you plenty of pillows, and the pillowcases had embroidered "firm" and "soft" on them. It was nice to have two options. There was a dresser with about 3-4 drawers and a mini fridge. The alarm clock had an adapter for your iphone, mp3 player which was nice. The room had a desk and a small coffee table with two little chairs/ottomans that you could use which was cute. There were Pepsi machines on each floor and a small area near the front desk that sold chips/pop/toothbrushes etc. The bathrooms were small but ok. There was no tub in our room. The bathroom was not as updated as the rest of the room, or at least didn't seem to be but it was fine.

There is free breakfast in the lobby with toast, bagels, muffins, eggs, sausage, coffee, cereal, yougurt etc. They even have the coolest pancake machine I have ever seen. You press a button and it makes a pancake and pops it out the end like an assembly machine. Very neat. My huuby actually liked the coffee and he is so picky with coffee, usually only Starbucks will do. He also said the eggs were very good. They had free Globe and Mail newspapers to read and comfortable and modern seating and tables.

We didn't use the business centre or any other services so I cannot comment on them. We did use the free wireless internet which worked fine. They give you a password at check in. The hotel is located in a busy area of Chatham with a Tim Hortons nearby as well as a gas station, Pizza Hut etc.

Checkout was a breeze, we just handed in our keys!

Overall we enjoyed our stay, the rooms were clean and updated, the price of about $135 was reasonable and the service was fast and friendly. We were very pleased and would stay again!

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leamington, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 13, 2011

Very nice staff. Breakfast was really good and it was included. Looks very modern and pretty and is very nice and clean. Love the pool. I would definetly go back here as the rates are very reasonable. nice nice nice nice nice nice nice nice nice nice

  • Stayed November 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
Senior Contributor
31 reviews 31 reviews
24 hotel reviews
Reviews in 26 cities Reviews in 26 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed November 2, 2011

Stayed for one night in a suite. Cost $135 with a discount I found- regular would have been $150 per night. The interior was very nice with two 32" TVs and a kitchenette with a small table, a desk, a chair in the bedroom and some pull out ottomans under the coffee table. All the furniture still looked nice and unscratched.
Even though the suite has a sofa-bed and a king size bed in the bedroom the maximum occupancy that Holiday Inn has is only two people! With a little re-organizing of the furniture the room was able to sleep 7.
The view to the south was not very impressive with an industrial site across the road. The area around the hotel is not much to look at, but from the hotel a short drive will take you to many fast food restaurants, a bowling alley, an a LCBO (liquor store.)

  • Stayed September 2011, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guelph, Ontario, Canada
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 3, 2011

We were attending a family wedding on the weekend in Chatham and we were looking for a place to stay overnight and to relax in between the ceremony and reception.
The common areas as well as the rooms were new, bright and clean.

The breakfast bar buffet was excellent. It's both a hot and cold buffet it was a very busy Sunday morning for breakfast when we were there, but the staff ensured that the food was hot, fresh and replenished. There was a great variety of hot items including scrambled eggs, and sausage as well as a pancake maker that you just makes pancakes with a push of a button. Modern and simple.

Highly recommend this property for families or couples.

  • Stayed October 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milton, Canada
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 11, 2011

We just returned from a family wedding and stayed at the Holiday Inn in Chatham, Ontario. It is a newly renovated hotel, nicely decorated and very clean. I'm not sure how others can complain about this hotel. We didn't have the complimentary breakfast however it looked good. The one improvement that I would suggest is that the front desk staff be given new uniforms to go along with the new renovations.

  • Stayed September 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Holiday Inn Express Hotel & Suites Chatham South? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Hotel & Suites Chatham South

Address: 575 Richmond Street, Chatham, Ontario N7M 1R2, Canada
Phone Number:
Location: Canada > Ontario > Chatham
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 9 Hotels in Chatham
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Chatham South 2.5*
Number of rooms: 117
Reservation Options:
TripAdvisor is proud to partner with IHG, Expedia, Hotels.com, Priceline, Despegar.com, Agoda and Tingo so you can book your Holiday Inn Express Hotel & Suites Chatham South reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel And Suites Chatham South
Holiday Inn Express Hotel & Suites Chatham South Ontario, Canada

Owners: What's your side of the story?

If you own or manage Holiday Inn Express Hotel & Suites Chatham South, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.