Spent a great weekend in Collingwood, stayed at the Beild House in for 3 days, 2 nights in September.
Wasn't going to write a review at first because I was brought up in a "if you have nothing nice to say keep it to yourself" household, however the Inn keeper insisted that I write a review because she was so confident we enjoyed our stay that much. (If only they asked vs. tell us that we enjoyed our stay.)
GOOD: Arrived late night and greeted by younger lady who was very courteous and helpful... looks like they are training her to do a little bit of everything and she was certainly trying and provided good service to us.
The location is great if you want to go for a walk downtown and do some shopping, eating, cafe's etc.
The ability to bundle services is nice if you're looking to visit the Scandinave Spa (highly recommended and the highlight of the trip) or to have a massage or pedicure/manicure.
The massage and pedicure were OK and was especially nice to walk downstairs in robes and have the services completed...
We felt free to come and go as we pleased and there were no restrictions.
We were the only ones staying at the Inn (in their defence, it was during what I would consider their off-season) so we had the place to ourselves (except the keepers that live in the basement)
THE BAD AND UGLY:
The carpets. For goodness sakes, this is why they invented steam cleaners! The carpet in the halls, stairs and in the rooms were almost enough to make me turn around and leave.
The rooms. Ok, the room was small and the bathroom barely big enough for one (especially the shower) but it was in serious need of a good dusting and the furniture is old, outdated and cheap... no antiques or anything romantic here. For the price, it really is time to get some upgrades.
Beds and especially the linens could be greatly improved at this price point.
The food. Don't be so surprised... My girlfriend booked this trip under the assumption we were going to be treated to some good eats. Being foodies and having been a chef myself, we were excited but we were quickly let down. The "chef" was no where to be found on this trip... Our only dinner was prepared by the owner and the young lady in training. I ordered the schnitzel which was supposed to come with spaetzle (the reason i ordered the dish), but it came with potatoes instead with no explanation. I had the fruit tart for dessert... I was so exited when it arrived to the table as it looked GREAT.... *BUT* almost vomited on my girlfriend and then was almost reciprocated by her when she tried it. I swear that it tasted like fish... almost seemed like some raw fish juices fell onto the tart and then it was served. The chocolate dipped strawberries were good... hard to screw that up. I would call the food barely edible. This was a HUGE disappointment.
Breakfast was basic and OK, no real complaint there.
I would not stay here again and that should be the true testimonial to any business owner. For the money spent, I would not recommend this place.
Recommendations for improvements -
Staff/keepers should understand the client a little bit better and don't assume everything is great. As we are in our early 30's we probably weren't their typical client, but none-the-less we were clients. Don't be offended by this review, it is what we felt and experienced, use it as creative feedback to improve the business.
We were not in the mood to have a huge discussions with the Inn keepers (again, we may not be typical Inn guests), so keep chat to a minimum unless further engaged in conversation from your guests.
Get those carpets changed with something you can keep clean. I can only imagine the bacteria growing in this place.
Spend some money and time to de-clutter, clean, dust and update the rooms.
This place has potential and some people may enjoy it... we weren't those people.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.