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“Perfect Vacation in the Village” 5 of 5 stars
Review of Blue Mountain Rivergrass

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Blue Mountain Rivergrass
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108 Jozo Weider Boulevard | Blue Mountain Resorts, Collingwood, Ontario L9Y 3Z2, Canada   |  
Hotel amenities
Toronto, Canada
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
28 helpful votes 28 helpful votes
“Perfect Vacation in the Village”
5 of 5 stars Reviewed July 19, 2013

This was our second Short Vacation nat BMR and chose Rivergrass over Slopeside as they looked a little closer and certainly newer. We were not disappointed with unit 127 that had high end furniture and fixtures. Entrance leaves a little to be desired with the upper levels getting nice stone steps and lowers a graveof l walkway somewhat hidden but not a big issue but worthy management consideration. At just shy of 1100 Sq Ft a good size for a 4 A 2 C family combination. Poll is the complex and one unit away from 127 so very convenient. Walk to the Village is no more than 10 minutes and the only issue we had was the 35 C weather! Do not count on the Shuttle as it only runs the route weekends during the green season but I think can be ordered over the phone. Check in at the Inn was much friendlier this time but staff still seem to be multi tasked so waits are customary! Still not understanding 4 pm check-In but oh well?

Room Tip: 127 worked for us the front entrance needed debugging indicating lack of real concern but ownership...
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alvard P, Vice President-Hospitality at Blue Mountain Rivergrass, responded to this review, July 26, 2013
Dear Terry3515,

This is all good news, thank you for all this great information, new and returning guests will greatly appreciate the details you have provided, as do we. Rivergrass is a lovely location, just a short distance from the Village, but close enough to feel close to all the activity. They are generous in size and lend themselves well to families. Oh boy, that extreme heat was intense most days, the pool in this complex and at all locations is a very welcome relief. You are correct; the shuttle service runs on a scheduled route during weekends all summer long and is “on demand” Monday to Thursday. With an 11am check-out and the occasional straggler leaving later than that, we need the time to prepare rooms for arrival, check-in is therefore set at 4pm and if we can get you in early we will.

Yours truly,
On behalf of Blue Mountain Resorts Limited

Alvard Petten
Vice President-Hospitality Services
apetten@bluemountain.ca
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14 reviews from our community

Traveler rating
    2
    8
    3
    1
    0
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Couples
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2
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Toronto, Canada
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed April 4, 2013

Just wanted to add little more to that review, we stayed same placed same weekend, M M was so nice to explained just one issue which really destroyed their whole weekend. We encounter more issues in that suit including broken shower door, broken towel rod and dishwasher with broken soap dispenser. Also, we do not recommend these units anyone planning to go with more than one car. Hotel should inform all their guest “NO INTERNET “instead of providing fall hopes again and again, we called few times to get the Wi-Fi or internet connection two times they have sent one person to re set the modem and finally they wanted to stop us simply blaming the owner which he has not given the internet access, why bother we did not contact owner to reserve the suite we went to Blue Mountain web site why bring the owner when things are complicated, then hotel should provide different solution to get connection.
CV

Room Tip: not this location
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  • Stayed March 2013, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vaughan, Canada
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 31, 2013

We stayed in a 3-bedroom Rivergrass home over the Easter week-end (2013). The home and the services were generally good.

But don't count on Internet (free or paid) in Rivergrass homes. There is no W-Fi. Each home has a Broadband Modem connection with Ethernet. But we were not able to get connected with either of our two lap tops. We were told that the homeowner of our unit has blocked access for the renters (unit 239). There is no paid Wi-Fi in the area of the homes. My undergrad son's plan was just to ski Sat. morning and spend most part stuying for his final exams. But all his class notes are accessible via UofT website. Sitting down somewhere else in a Wi-Fi (paid) hot spot was not an option he liked to do. So, I had to drive him back to Toronto and drop him off Friday evening and come back.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 27, 2012

We stayed at the bluemountains Rivergrass resort July 23 - 27, 2012. The condo was clean, fully equipped as promised, washer dryer, hair dryer, towels changed daily. The pool was a little small, but nice with one jacuzzi, alot of kids so if you want quiet go to the Bluemountain lodge and use the jacuzzi's there, very nice. The private beach on the Georgian bay is great, chairs in abundance, little umbrellas, stand up kayaks, etc. Wasaga beach has more action, but this beach is clean and no sand fleas like Wasaga. The village is charming, definitely eat at Rusty's the best pulled pork by far and the giant chocolate chip cookie is great. We ate there twice over the week. The Ridge runner is really fun, do it in the rain it goes even faster !!

We are avid Mont Tremblant vacationers, we go there at least twice a year, though the blue mountains is a much smaller resort by comparison it still has alot of charm and with Orillia (Casino Rama) and Wasaga beach within an hour, there are alot of options close by. We will definitely go back, maybe in winter next time.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BlueMountainResorts, Vice President-Hospitality Services at Blue Mountain Rivergrass, responded to this review, September 6, 2012
Dear AndrewN,

What a fabulous and detailed review of our property and all the extras in the immediate area, thank you for sharing all this with our Trip Advisor readers. We could not have painted a better image to promote all that is offered and the many conveniences from a guest perspective.

Great tip for fellow speed demons on the Ridge Runner, and for those that don’t enjoy going fast, you have your own brake to maintain control.

Thanks again, and we hope to see you in the winter this year.

Best Regards,
On behalf of Blue Mountain Resorts Ltd.,


Alvard Petten
Vice President-Hospitality Services
apetten@bluemountain.ca
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guelph
Top Contributor
102 reviews 102 reviews
54 hotel reviews
Reviews in 59 cities Reviews in 59 cities
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed October 30, 2011

We stayed here with a conference of about 30 people. Nice break from typical hotel setup. These townhomes hold three people with ease. One king bed room, one bedroom with 2 x singles, and a pull-out in the living room. Flat screen tv., lots of room, full kitchen. Relatively short (5-10 min) walk to the Vilage where the restaurants & shops are. The paths to the townhomes are stone/gravel and you end up tracking a ton of geological material into your suite after even a slight drizzle outside. Unsure of the price as it was corporately booked but it must have been comparable to an upscale hotel or else we wouldn't have done it.

Room Tip: Choose one closer to the golf shop, as this will get you closer to the village area. The rivergrass...
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  • Stayed October 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ontario, Canada
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
135 helpful votes 135 helpful votes
4 of 5 stars Reviewed August 4, 2011

We stayed at Rivergrass for 1 week. sunday to sunday.
Last week of July
We rented the 3 bedroom unit, which is a top floor unit. I thought it was going to be tough going up all the stairs to get to the unit but it wasn't hard at all. Once everything was unpacked we were good to go for the week. Having the nice balcony off the living room was nice to sit out early mornings and evenings.
Our unit was clean and furnished great. Having the 2 bedrooms on one floor and the master on a floor of it's own was nice.
The kitchen came fully equipped with great dishes, pots & pans, coffee maker, tea pot, dishwasher and even a washer & driver.
The walk to the pool at rivergrass was about 1 minute
The walk to the village took about 7 minutes
Everything was very close.
We took advantage of the private beach (10 minute drive) and it was nice....not real busy so it was great to have a lot of area to ourselves
If anyone has questions about renting Rivergrass or anything else just drop me an email.
The unit also had free in-condo internet, nice touch!
dreamer_in_kw@yahoo.ca

  • Stayed July 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
Reviews in 14 cities Reviews in 14 cities
135 helpful votes 135 helpful votes
4 of 5 stars Reviewed September 14, 2009

We rented two, two bedroom condo's at the Rivergrass Intrawest at Blue Mountain for our annual girls spa weekend. We have always stayed at the Westin Trillium Hotel but thought we would give the Intrawest resort rooms a try this time to save some money.
Although, there is no comparison to the Westin, we did like the location to the village, very close, not even a 5 min walk. Parking was directly outside our door.
The layout was super, with each condo having a queen bedroom and an additional bedroom with two single beds and a ensuite. An additional full bath just of the foyer. Full kitchen, seating for 6, living area with sofa, 2 chairs, TV, DVD player and fireplace. We had ground floor units so we has a small patio with two plastic chairs and little, little, little BBQ.
We were sent notice a couple of weeks before our arrival from Blue MOuntain that there was going to be a Wake Stock event the same weekend we booked our get-a-way. We booked 9 month is advance and kept getting better pricing so when we were told the average age of in attendance was 21 years of age, we paniced and tried to change weekends. They wanted me to pay a couple of hundred more dollars to switch. We stayed with our original weekend as planned. Unfortunatly, it did not go without notice....two of our cars were broken into and merchandise stolen. Sleepless nights do to numberous teenagers running up and down the stairs, slamming doors, etc.
The pool was nice, but far too small to accomidate all the suites in the Rivergrass area.
On the second day it was grossly dirty.

We are booked again for the same trip next year, just picked a different weekend to avoid the Wake Stock fesitval as we have always had a super time at Blue and wouldn't let this experience hold us back.

Apparently, we should have has a mini-maid service....new towels, etc....we didn't.

Don't worry and enjoy.

  • Stayed August 2009, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Blue Mountain Rivergrass

Address: 108 Jozo Weider Boulevard | Blue Mountain Resorts, Collingwood, Ontario L9Y 3Z2, Canada
Location: Canada > Ontario > Collingwood
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Swimming Pool
Hotel Style:
Ranked #5 of 6 Specialty Lodging in Collingwood
Number of rooms: 4
Also Known As:
Rivergrass Homes Hotel Collingwood
Blue Mountain Rivergrass Collingwood, Ontario

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