We rented a 2-bedroom slopeside condo (Cachet Crossing @ Blue Mountain Inn) for 5 days on Christmas break in Dec 2012. The size was good for our family, as we were able to put 3 little kids across one queen bed, a senior and a teenager in their 2 twin beds in the other bedroom, while two parents occupied the fold-out sofa-bed in the living room. The unit (12201) was clean and we were mostly content with it. However, it was obvious that the last serious renovation was long time ago. Both toilets had huge 11-litre tanks, which was a shock to me, who have use 3-litre tanks for the last 4 years. The phone was not working - every time I dial zero, I got busy signal, so I had to drive up to the main reception at Blue Mountain Inn to report the problem. The DVD player was not working (fixed on the 3rd day - I did not expect service on Christmas day, but had to remind about the issue on Dec 26). TV is very basic 11 year old unit with only coaxial cable in. DVD player is a huge 9-year old model, also very basic - neither allowed for playing movies from USB stick. Our main point of irritation was the heating system. Each room has an occupancy sensor at the ceiling that turns the heating off if no people are in the room. The heating also turns off if a door is open (or not closed properly), or if the window is open. While the basic concept was described to us in a letter from the management, after 4 days we were still not sure, why there is no heating in a particular room at a particular time. Perhaps the sensor does not recognize 4-year old kids as persons worth turning the heating on. Perhaps there is a lengthy delay in turning the system off or on. This was really frustrating, and time and again we resorted to opening and closing all windows and doors in an attempt to force it work when we needed it. Another irritable issue was the access to internet, which is available via Wi-Fi, but only when you pay 9 dollars for 24 hours, or 5 dollars for half a day. This is quite annoying to have to go through purchase process every day. I am not sure why Interwest was not able to include this in the condo price. Most likely this is an issue of infrastructure - they simply don't have unit-specific wiring/routing to offer any other options. Other impressions: units 101, 201 and 301 are a standalone tower with no walls shared with other units - generally good soundproofing. Many windows on all sides, nice breakfast area, a fireplace in the family room (did not use it), kitchen is stocked up with plates and utensils OK, Large fridge, dishwasher, but no washer/dryer for clothes. Central vacuum. Bathrooms had no cleaning supplies whatsoever - very weird. One bathroom has a jacuzzi which we didn't use - did not have confidence that the inner pipes are clean. Shower heads are simply sticking from the wall, no handshowers, or rainshowers. Also, a single hook for a bathrobe in one bathroom, and none in the other. The smaller bedroom had the only power outlet on the side opposite to headboards of the twin beds. Our grandma was not able to read in bed, so I had to buy an expension cord (asked to borrow at reception, but was told this is not to be expected). There is a storage closet for skis, boards and boots, but the door of it was too low, needed to fold the soaker carpet every time we need to open that door. Exhaust fans in the bathrooms are extremely noisy and turn on every time you turn on one of the two lights. We ended up using only the other light. The matress of the fold-out bed is really awful - provided very little support, and two adults always rolled towards each other. I've used similar beds in a Holiday Inn in Washington, DC, and it was much better.
I've heard that the main building went through a reno recently. Perhaps worth asking if the unit...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.