I only have one good thing to say about this restaurant and I'll add it at the end of my bad review.
We were a group of 11. No problem getting a table as we had a reservation.
The server was nice but didn't know the menu at all.
My husband ordered nachos for apps without any type of onions and no jalapenos. She said that there's no onions so not to worry.
Apps came full of green onions. We sent it back. It comes back 20 minutes later, full of jalapenos and nachos burnt (they probably re-used the chips that was sent to us in the 1st time). We sent it back and told her to forget about it, we don't want it anymore as everyone was already getting their entrees.
For my child, I asked for the sliders, asking her to make them with cheese, that I didn't mind paying the extra. She tells me that they already come with cheese.
You guess, it, sliders comes, NO CHEESE. Server never comes back to see us. We have to go inside to get her, she's busy, will be with us in a while. She comes 10 minutes later. I told her about the cheese, she apologize and is about to leave. I tell her that I asked for cheese, I want cheese. She said she'll bring the cheese. I told her that the sliders have been on the table for OVER 15 minutes, they are cold, I want new ones WITH cheese made.
We get them, 35 minutes later. This is FOR A 3 y/o CHILD!!!.
I couldn't believe it. I told her that I expect the manager to take it out of my bill, did not ask, did not give her a choice.
Now, for me, I asked for a Souvlaki and instead of the rice, to give me French fries. Well, I'm sure you know the rest, when it arrived, no fries. Again, server never came back so I had to go get her and had to wait 20 minutes for my fries. 20 mins for FRIES???????????
She gave only 2 pitchers of water for 11 people, never came back to ask if we needed more. We had to ask for water at the end of our dinner.
The ONLY good thing about this place is their poutine. Hubby ordered a traditional poutine and it IS very good. I'm from Quebec so I know my poutines!!!! But that's it, that's all that was good from our experience.
We will NEVER go back.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.