This was the second year we spent Family Weekend here. When we arrived, the tubing run was closed due to "insufficient snow". They had 1 1/2 to 2 feet! Apparently they had a recent liability issue. Wouldn't have minded so much had they emailed us ahead of time so we could have brought our own sleds. They told us to go to Arrowhead Park where they were tubing but we had to pay $14 to go down a less than stellar run. Food in the restaurants was mediocre and way over priced. Can't even cook a decent burger.
No matter which way you turned the bathroom tap it would give you scalding hot water. The shower pipes rattle like a diesel truck. Shower head put out so little water that by the time it reached your legs, it was cold.
We had asked if we could keep our room for an extra hour, from the 11 o'clock check out until 12. They wanted an extra $50 for that. I've never been charge for late check out before in any other hotel.
The most disappointing part of this trip was at check out. I got a manager and told him everything listed above. He didn't seem to care. He made no offer to try to help nor did he note the problems in the room. Didn't care when I told him it would be the last time we'd be there.
This hotel was recently purchased by the Skyline Hotel chain.
- Official Description (provided by the hotel):
- Discover Deerhurst Resort's idyllic lakeside setting in Muskoka cottage country. This 760 acre, year-round retreat is minutes from Algonquin Park and dozens of historical, culinary, sporting and cultural attractions like Huntsville's Group of Seven Outdoor Gallery and neighboring Hidden Valley Highlands Ski Area. Known for its two 18-hole golf courses, Deerhurst offers the most on-site activities of any Eastern Canada resort, from indoor rock climbing, Treetop Trekking, paintball, Hummer tours, and snowmobiling to water sports, spa and a live stage show. ... more less
- Reservation Options:
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- Also Known As:
- Deerhurst Hotel Huntsville
- Deerhurst Inn Ontario
- Deerhurst Ontario
- Deerhurst Resort Huntsville, Ontario