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Deerhurst Resort: Traveler Reviews

3.5 of 5
1235 Deerhurst Dr, Huntsville, Ontario PIH 2E8, Canada
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Deerhurst Resort
Ranked #8 of 17 hotels in Huntsville
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635 reviews from our community

Traveler rating
    158
    186
    149
    92
    50
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Families
241
 
Couples
202
 
Solo
5
 
Business
65
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Not as high class as you would expect”
3 of 5 stars Reviewed January 29, 2013

let me start off by saying that this resort is in an absolutely gorgeous part of Ontario! it is breathtaking in the winter !!! as im sure it is in the summer as well!!
The resort is massive I couldnt believe how big it is! We stayed in the main building the first night, we expected a little more considering the price. There was no bar fridge in the room which surprised me because even smaller hotels have them. Anyways it was still a nice suite, until we realized the heat wasnt working. Because we didnt realize this until 1 in the morning we slept in hoodies and track pants. We called down the next morning and a guy came an looked at it and said there was nothing he could do and he would send another guy! So we asked to be moved from the suite. They upgraded us for free to a bigger room. It was in the buildings which have real suites, bar fridge, kithnette with stovetop, microwave etc, they dont have elevators in the buildings(heads up)
We had breakfast Saturday morning, it was a buffet, just basic stuff nothing that exciting and it was $20 each! When we asked about sunday brunch it was $31.50 each, at the eclipse. We also had dinner at the Maples, we each had a burger and fries which was delicious!! and great value! Definitely try the desserts we had the lava cake it was to die for!!!
They have lots of activites there as well! Skating , snowshoeing cross country skiing and snowmobiling just to name a few. We enjoyed snowmobiling for a few hours on Sunday. It was fun, thankfully my husband has driven 4wheers etc before because they dont give you a lesson. There are amazing trails up there and it is easy to get lost if you dont know where to go or you arent paying attention. If you get cold easily like me buy some toe and hand warmers at the store or bring some with you. My toes were freezing the whole time even though I had heavy boots. They provide you with all gear which is great! The helmets didnt take long to frost up though which is dangerous!
Overall it was ok. If you are planning a getaway to be outside and enjoy the winter this is the place ! But If you want to relax I would go with another resort. I did not think that it had a good value though. Rooms and food priced to high! Thanks

  • Stayed January 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask lalawilson1 about Deerhurst Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teamdeerhurst, Guest Relations Manager at Deerhurst Resort, responded to this review
February 7, 2013
Thank you for posting a review. We agree that Winter in Muskoka is breathtaking and glad you were able to enjoy so many activities in the pristine white forests! Sorry to read that you experienced an issue with heat but glad that we able to accommodate you in another room. Deerhurst is a very comprehensive resort with numerous facilities and amenities on site compared to many hotels in this area. In addition, we have a variety of different types of guest rooms and suites, ranging from regular hotel rooms in the Main Building, Lakeside accommodation and 1, 2, 3 Bedroom Condos. Should guests have a preference in room features like a fridge, view or extra living space, we do request they let us know in advance so we can recommend the right type of accommodation. We want you to know that we do our best to set our prices to remain competitive and appreciate your feedback as we continue to evaluate this. Thank you for taking the time to write a review, we hope that we have the chance to welcome you to our resort in the future.

For guests wishing to snowmobile, please visit our website or contact us directly to learn more about our new official snowmobile provider, Back Country Tours, now located right at our Winter Sports Shop. Each rider will receive pre-ride training which includes a test track so will know how to operate the equipment safely and enjoy the ride. Pre-book your snowmobile rentals or guided tours in advance and save even more on accommodation and rentals!
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Toronto, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Great Resort, Great Staff!!”
5 of 5 stars Reviewed January 29, 2013

Stayed at Deerhurst weekend of Jan 18th and loved it.
Right from the beginning once you drive in at night you see the "man made" Ice Rink, lights guiding you to entrance of resort and lobby with the fire place truly welcoming!

Stayed in a beautiful once bedroom Condo Suite that was renovated with all the amenities. The view of the lake was breath taking. (Condo 18-03) Very clean!!

Staff was very friendly and welcoming. Snowed over the 2days and the roads were always maintained for walking or driving.

Can't wait to go back!!

Room Tip: Condo 18, 3rd floor. (18-03) Renovated suite.
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask plc_32 about Deerhurst Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teamdeerhurst, Guest Relations Manager at Deerhurst Resort, responded to this review
February 1, 2013
We appreciate the time you've taken to highlight your experience at our resort. I will share your feedback with our team as this means a great deal to us all. We look forward to your return visit and recommend you check out our website where you find all our packages, savings and best available rates online. See you soon!
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Toronto, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Excellent Customer Service”
5 of 5 stars Reviewed January 25, 2013

Having recently stayed at Deerhurst Resort I wanted to commend their front desk staff. With a family of 6, travelling up to the Resort in peak winter was difficult in itself. We were greeted by Lindsay on front desk who went above and beyond to make our stay as best as possible. Informative, efficient and well spoken she assisted in suggesting a fantastic itinerary planned to suit our needs for all ages.
This level of customer service was evident throughout the whole resort and I look forward to staying at this property again.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask 28clare about Deerhurst Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teamdeerhurst, Guest Relations Manager at Deerhurst Resort, responded to this review
February 7, 2013
Thank you for posting such a wonderful review. We are pleased to read that your family enjoyed their Winter Getaway in Muskoka. We are indeed fortunate to have the caliber of colleagues we have as you noted in your message (especially Lindsay). It will be my pleasure to pass along your comments to our team as this kind of feedback means a great deal to us all. We truly appreciate your review and hope we have the pleasure of welcoming you back soon.
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ajax
1 review
“Party of 40 including 15 kids.”
4 of 5 stars Reviewed January 25, 2013

Hi Chris, Jody and Rory, staff at Deerhurst

Would just like to share some wonderful news with you.

I have been coming up to Deerhurst for quite some time now, inviting friends as the staff are really great and the accommodations and activities are also awesome!

I got a group of friends together and convinced them to come up for the weekend, selling your $ 99.00 special
Well they all could not resist the offer.

I contacted Rory , for special meals. We as Muslims are required to eat “HALAL” meat, very similar to the Jewish faith.
We brought up our own steak and Chicken

He was more than willing to accommodate us in every way possible.
Food was well cooked and presented, chefs were great!
Staff serving on both nights were amazing
Managers on duty both nights were amazing
We had a private room to seat 40 plus

The Staff at check in were also very accomodating and pleasant at all times
there was not a minute that we did not notice great service
we also enjoyed the rock climbing and again she was a pleasure for our kids and helping them out

Overall the entire experience was just over the top, all my guests have vowed to return to Deerhurst
We definitely look forward to returning and having a great time again
Sincerely would like to thank Rory and his team and all the staff at Deerhurst
Our hats off to the entire staff at Deerhurst, there are just too many names to mention

Asif Sidik Karatella

Room Tip: if you do have any special needs talk to the team there, they are more than accomodating main build...
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  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask ashif k about Deerhurst Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teamdeerhurst, Guest Relations Manager at Deerhurst Resort, responded to this review
January 29, 2013
Sincere appreciation for posting a review. I have taken the liberty to share your comments with our team to ensure our colleagues and Executive Chef receive the recognition for their abilities to make your stay memorable. We look forward to your return and thank you again for sharing your experience with others.
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Thornhill, Canada
1 review
“Excellent resort”
4 of 5 stars Reviewed January 24, 2013

I just finished a day at Deerhurst mid-week in the dead of winter. I stayed at a 2-bedroom condo with my family. I found the accommodations clean and well-maintained. Mind you, I did find 3 tvs for the unit a bit much, but they were all working well. Wifi was a bit slow, but I didn't need much for my stay. We skied cross-country for 2 days and found the rentals reasonable and in good condition. We used the pool and the games room - both well maintained and nicely done. The snow tubing was not operational yet (ETA for the following weekend), so we did some tobogganing instead. Excellent scenery. All-in-all, was very satisfied and would recommend the resort to other potential travelers.

Room Tip: Ask for room close to the main building.
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  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask David L about Deerhurst Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teamdeerhurst, Guest Relations Manager at Deerhurst Resort, responded to this review
January 25, 2013
Thank you for posting a review and sharing your experience with other travelers. We are glad you enjoyed our Winter Wonderland and were able to participate and enjoy our facilities and amenities. We look forward to your return one day soon!

For guests who love the outdoors, Deerhurst Resort offers an abundance of onsite activities ranging from cross country skiing, snowshoeing, trail rides, dog sledding, skating, snowmobiling and more. Our guests also have the option to downhill ski, snowboard and snow-tube at nearby parks. Please visit our website to learn more about the resort or contact us directly to make advance reservations for activities.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Deerhurst Resort

Also Known As:
Deerhurst Hotel Huntsville
Deerhurst
Deerhurst Inn Ontario
Deerhurst Hotel
Deerhurst Ontario
Deerhurst Resort Huntsville, Ontario
Address: 1235 Deerhurst Dr, Huntsville, Ontario PIH 2E8, Canada
Phone Number:
Region: Canada > Ontario > Muskoka > Huntsville
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free High-Speed Internet Free Parking Kids Activities Kitchenette Pets Allowed Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in Huntsville
#3 On the Beach Hotels in Huntsville
#4 Romantic Hotels in Huntsville
#8 Family Hotels in Huntsville
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Discover Deerhurst Resort's idyllic lakeside setting in Muskoka cottage country. This 760 acre, year-round retreat is minutes from Algonquin Park and dozens of historical, culinary, sporting and cultural attractions like Huntsville's Group of Seven Outdoor Gallery and neighboring Hidden Valley Highlands Ski Area. Known for its two 18-hole golf courses, Deerhurst offers the most on-site activities of any Eastern Canada resort, from indoor rock climbing, Treetop Trekking, paintball, Hummer tours, and snowmobiling to water sports, spa and a live stage show. ... more   less 
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