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“Nice resort...too bad I was there in between summer and winter.” 4 of 5 stars
Review of Deerhurst Resort

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Deerhurst Resort
3.5 of 5 Resort   |   1235 Deerhurst Dr, Huntsville, Ontario PIH 2E8, Canada   |  
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Ranked #10 of 18 Hotels in Huntsville
North Attleboro, MA
Top Contributor
79 reviews 79 reviews
36 hotel reviews
Reviews in 32 cities Reviews in 32 cities
46 helpful votes 46 helpful votes
“Nice resort...too bad I was there in between summer and winter.”
4 of 5 stars Reviewed September 25, 2012

This was a pretty good resort. I had a 2 day conference there, so I was there for 2 nights and 3 days. This resort is 2 1/2 hours north of Toronto. The rates were fine (got and on-line AAA rate, had missed the window for the conf. rate). One night's deposit and the second night was charged to my cc 7 days prior to arrival (if this wasn't for work, I wouldn't have like that kind of pay play...must be a weird cancellation policy. Arrival was smooth. I got a Jr. Suite. Very nice furnishings. Kichenette, balcony (with adirondack chairs)...but a view of the parking lot (no biggy). Living room with gas fireplace (real nice). Two queen beds which were very comfortable. The room was very clean. Very modern bathroom. A few items to note. There is only one mirror in the whole suite...above the sink in the bathroom. There was no full length mirror. I was in building #54 ...kind of dark walking at night. No security locks to get into the building. This resort is kind of out in the middle of nowhere, but I think the individual buildings should have some sort of lock to undo inorder to get inside...lots of common areas opened up for anyone to walk on it and wait to attach someone (being female, I always think of this). I didn't feel very safe. The conference rooms, food, and everything concerning the conference went fantastic (even the free wi-fi for the conf. room was seemlesss...grade A for that). The gift shop was very limited (and I picked up a bottle of water from their cooler to purchase...but my hand got all sticky from something dripping all over the water bottles (ended up going down to the center of town to a mini mart for some essentials). You need a car at this place. There is no on-site restaurant. There is one about a mile down the road and they may have shuttles, but I think they need something right at the resort site. This would be a fantastic summer resort (for the lake and activities offered). Outside pool was nothing special and the indoor one was just standard (not worth the mandatory "resort fee") during this in-between time...Fall (too cold for lake stuff and no snow for skiing. One other thing to note is that there are beautiful golf courses surrounding the resort (most rooms in the building I was near had them). However, there is also a huge population of Canadian Geese...and geese droppings everywhere. I had to skip almost like a game of hopscotch to get from my car to the stairs of my building to aviod stepping in these droppings (pretty gross). Overall, I probably won't return to this resort (unless it was for business) but it would probably be alright for a weekend getaway.

Room Tip: Ask for a room with a view (not parking lot).
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  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teamdeerhurst, Guest Relations Manager at Deerhurst Resort, responded to this review, September 27, 2012
Thank you for taking the time to write a review. We truly appreciate knowing about our guests experiences so we can celebrate our successes and address our challenges to better serve you in the future. The safety and well-being of our guests is a priority for us at and many safety considerations are part of each department’s daily inspections and responsibility. In addition, we have guest service coverage at the resort 24 hours who can quickly respond, provide care and attention if needed. For future, I would recommend a main building room as it may be better suited for your expectations and location. As for the geese, we have implemented natural and non-harmful deterrents and will continue to address this at our Lakeside property. Finally, we wanted to let you know that Deerhurst does have a number of delicious restaurants on site; Eclipse, Maple and the Lobby Bar are located in the main building with Steamers, Pool Deck Patio & Grill open seasonally just a short walk. We hope your travels will bring you back to our resort and recommend you check our website for packages, savings and best available rates online.
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1,165 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (327)
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English first
Temiskaming Shores, Canada
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 24, 2012

Was here for a conference. The hotel was clean and functional but somewhat sterile. Service was friendly and efficient. Beach area was small and tired looking. Tennis courts were quite run down. Obviously caters to golf and children jumping on inflatable toys in the water. Not really a northern paradise.

  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teamdeerhurst, Guest Relations Manager at Deerhurst Resort, responded to this review, September 27, 2012
Thank you for posting a review and compliments on room and service. The waterfront and beach area will have a refreshed look by next summer with a few other areas around the resort. At this time of year, Deerhurst Resort offers magnificent hiking trials, fabulous fall colours, look out points for breathtaking views, a crystal clear lake and river to enjoy and paddle along, bird-watching and stargazing. We hope we can convince you to return when you have more leisure time to enjoy and explore our surroundings.
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Droitwich, United Kingdom
Top Contributor
227 reviews 227 reviews
33 hotel reviews
Reviews in 84 cities Reviews in 84 cities
136 helpful votes 136 helpful votes
4 of 5 stars Reviewed September 24, 2012

I flew from England to share a significant celebration with close friends at this place. My friends live fairly near to Huntsville and I have been there several times before. This time the reason for my visit was to share in the celebrations.

I was impressed with the quality of the service. The hotel was dealing with a very big conference and was almost fully booked. In comparison our small celebration paled in to insignificance. However, we were very well looked after and I cannot fault the quality of the service and the food.

Given luck and a following wind I would like to return to this place which is situated in in a wonderful location surrounded by nature in all her glory.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Location
    • 4 of 5 stars Service
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Teamdeerhurst, Guest Relations Manager at Deerhurst Resort, responded to this review, September 27, 2012
Dear tripadvisor member - thank you for taking the time to write a review. We are pleased to read that you enjoyed your stay with us. We will remain hopeful that you return to our corner of Muskoka the next time you visit Canada!
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Toronto, Ontario, Canada
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 23, 2012

This was our second time at Deerhurst. We were excited about coming back for two nights because we had such a great expererience the first time when we stayed at the main building.
However, this time we were at the Bayshore building. We were automatically disappointed as soon as we walked into the room with the cleanliness, the bathroom had mould around the tub, there were hairs on the counter around the sink and it was obvious that it had not been cleaned.
The toiled lid was hanging by only one side, the other side was missing the bolt and it was all rusted and dirty. Plus there was no exhaust in the bathroom to take out the steam.
There was a bottle opener on the tray with coffee stains all over it.
The beds were not comfortable at all. One could feel the springs protruding through, the bedding smelled like they had not been washed. There was an odour coming from the carpet, it needs cleaning and vacuuming. The room overall was very dated and did not have the fren clean feeling. It was very poor quality for the price.
We wached the show "Decades", it was a wonderful experience.
The restaurant in the main building is way overpriced for the quality of the food.
The Spa, needs to update their brochure as some of the treatments are no longer available.
Overall, our experience was disappointing but we made the best of it. Unless we hear that Deerhust has update thier housecleaning and their rooms we will not be returning.

  • Stayed September 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teamdeerhurst, Guest Relations Manager at Deerhurst Resort, responded to this review, September 27, 2012
We are disappointed to read that the accommodation did not meet your expectations and based on your comments, our standards as well. We apologize genuinely for your dissatisfaction and would like the opportunity to speak with you directly to learn more about your experience so that we can actively address the details you noted and welcome you back as you are a valued guest of ours. Please contact us at info@deerhurstresort.com.

Our priority this year was to complete full renovation of the 120 Junior One Bedroom Suites and refresh Main Building rooms. We are currently in the process of mapping out a renovation plan for the multi bedroom condos that we manage on behalf of private individual owners and are confident further renovations will be completed soon. In addition to improving our guestroom product, many amenities and services have been introduced around the property to meet our guest’s expectations.
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Toronto, Canada
1 review
5 of 5 stars Reviewed September 22, 2012

This venue was the best choice for a quick get away from Toronto. It provided excellent accommodation, great tennis courts , indoor pool and lovely grounds for walks.Although the weather was cool and rainy, the get away was still a success.

Room Tip: The 3 room condos(Maple) are great for a large family with ample privacy and yet lovely space for al...
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teamdeerhurst, Guest Relations Manager at Deerhurst Resort, responded to this review, September 24, 2012
So glad you enjoyed your getaway! The multi bedroom condos are perfectly suited for families who want to enjoy time together. As many feature a fireplace, these cozy units are popular in the fall when the weather gets cooler. Hopefully you can make a trip back soon to see the incredible Fall Colours that Muskoka has to offer! Please check our website for fall specials. Hope to see you soon!
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Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 21, 2012

I was at Deerhurst yesterday, my first time back in many years. I was impressed by a lot of the renos they've done. It's really a first class resort. Most impressive was the front desk clerk. When was the last time someone shook your hand to greet you when you checked in? Nice touch. Great stay.

Room Tip: Overlooking the golf course is very scenic.
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  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teamdeerhurst, Guest Relations Manager at Deerhurst Resort, responded to this review, September 24, 2012
Thank you for taking the time to write about us and recognize our colleague’s efforts at the front desk. I will share your feedback with our team as this means a great deal to us all. We hope to welcome you back to Deerhurst Resort very soon.
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Innisfil, Canada
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed September 20, 2012

Arrived on Friday night. Had booked the "newly renovated Summit Lodge" (which by the way still says "sports Villas" on the side of the building)- stayed in the One bedroom junior suite. It had been upgraded from my last visit last winter - which was horrible dirty, dated and dingy. This being said, the room was updated, but nothing else in the building updated. The screen door didn't work, the hallway carpets were dirty and the ice machine could be heard up to the third floor. Although the rooms are renovated they really cut corners wherever they could - vinyl covered table outside, strange metal chairs outside and the muskoka chairs made of some sort of composite material. The only restaurant that I would consider eating at is the golf club restaurant. The other's are overpriced and have mediocre food. I found everything to be mediocre - this is no longer an upscale resort friends - sad to say there are better places to go. One more thing - if you are going there just to sleep and relax - the beds are totally awesome.!

  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teamdeerhurst, Guest Relations Manager at Deerhurst Resort, responded to this review, September 21, 2012
While we are glad you enjoyed a restful and comfortable night in a newly renovated Junior One Bedroom Suite. We are sorry that a portion of your stay did not meet your expectations or our standards as well. We would like the opportunity to speak with you directly to learn more about your experience so that we can actively address the details you noted. Please contact us at info@deerhurstresort.com. Also want you to know that we are currently in the process of evaluating our exterior signage needs, to reflect the changes and enhancements we have made to the resort in past year, which included the addition of 2 Western Red Cedar Muskoka chairs on each balcony of the Summit Lodge units.
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Additional Information about Deerhurst Resort

Address: 1235 Deerhurst Dr, Huntsville, Ontario PIH 2E8, Canada
Phone Number:
Location: Canada > Ontario > Muskoka District > Huntsville
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Huntsville
#5 On the Beach Hotel in Huntsville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Deerhurst Resort 3.5*
Number of rooms: 400
Official Description (provided by the hotel):
Discover Deerhurst Resort's idyllic lakeside setting in Muskoka cottage country. This 760 acre, year-round retreat is minutes from Algonquin Park and dozens of historical, culinary, sporting and cultural attractions like Huntsville's Group of Seven Outdoor Gallery and neighboring Hidden Valley Highlands Ski Area. Known for its two 18-hole golf courses, Deerhurst offers the most on-site activities of any Eastern Canada resort, from indoor rock climbing, Treetop Trekking, paintball, Hummer tours, and snowmobiling to water sports, spa and a live stage show. ... more   less 
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Also Known As:
Deerhurst Hotel Huntsville
Deerhurst Inn Ontario
Deerhurst Ontario
Deerhurst Resort Huntsville, Ontario

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