Though we were treated (mostly) well, there were a few issues with this 'resort' (aka glorified hotel).
The set menu ($30 per person) offered 9oz steak. It was awful. It tasted burnt and was chewy as ever. The consistency was like a well-done steak, though mine was cooked medium-rare as requested. Aside from the awful food, the dinner service at the restaurant was good. Our waitress and the greeter were both very nice and attentive. Breakfast staff only ever came to refill coffee at other tables, not water at ours.
The booths in the restaurant always had leftover crumbs on them, even in the morning when we were the first people in the restaurant...full of crumbs. The seats should be vaccumed every day, at minimum dusted off prior to seating patrons. Dinner crumbs left from the night before should not be on the seats the next morning.
Though I was lucky to score the last non-feather pillow, there were none left if I wanted a second. I was told they were all thrown out and I was very lucky to get the one I did (I can only hope they didn't dig mine out of the garbage!!!!). I asked what they do for people with allergies to feather pillows - like myself - and I was told they would have to bring their own pillows. So....this accommodation isn't very accommodating. I've never heard of a hotel telling their guests to bring something as basic as a pillow.
Don't bother paying the upgrade to "Lakeside". It only means you'll stay on the side of the resort where the lake is....it is NOT LakeVIEW. You will be staring at townhomes/chalets instead of the Lake.
Overall I would say don't pay full price at this 'resort'. Either get your stay at a discount (like I did...LivingSocial) or save your money and go to other resorts in the area with more ammentities (golf, spa etc).
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- Also Known As:
- Hidden Valley Hotel Huntsville
- Hv Hidden Valley Hotel
- Hv Hidden Valley Huntsville
- Hidden Valley Resort Huntsville, Ontario