Stayed in this hotel for one night because we could not find another room for the date we chose. The quality was very poor. The room felt like we were in a motel. The flat screen TV was good but the HD did not work. The walls were covered in marks and dirt and the carpets were disgusting. I paid $103.00 for a room that I could have paid $60.00 for. The cleaning lady woke us up at 10:30AM to clean the room even though check out is at 11:30AM. I dropped something behind the bed and had to go behind to get it. There was dirt and dust everywhere and it smelled awful. There was a rip in the carpet that looked like it might go straight to concrete. The furniture was old and beat up with chips in the wood, and most of the lights seemed to be just decoration. There was nowhere to plug it in unless you unplug the heat or the fridge. The customer service was terrible on top of it. I had to stand at the counter for 15 minutes to check in because she was on the phone the entire time and at check out she did not even ask about our night. We also had to pay a $100.00 deposit and the at check out they took $40 saying we spilled something on the bed. But we did not.. Horrible place to stay, would not recommend to ANYONE!
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- Also Known As:
- Howard Johnson Kitchener Conestoga Hotel Kitchener
- Kitchener Howard Johnson
- Howard Johnson Kitchener Conestoga Ontario