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“Nice Hotel for the Price, but the pool was not available for hotel guests” 3 of 5 stars
Review of Super 8 Midland Ontario

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Super 8 Midland Ontario
2.0 of 5 Motel   |   1144 Hugel Avenue, Midland, Ontario L4R 0B1, Canada   |  
Hotel amenities
Ranked #4 of 8 Hotels in Midland
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259 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • German first
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English first
Belleville, Ontario
Top Contributor
151 reviews 151 reviews
35 hotel reviews
Reviews in 30 cities Reviews in 30 cities
253 helpful votes 253 helpful votes
3 of 5 stars Reviewed February 10, 2013

Our family (as well as our son's teammates, their family members, and the coaching staff) stayed at this property for one night in November 2012 while in town to take part in a boys highschool basketball tournament.

For the pros, the location was great (close to the high school and rec centre, and situated among many shopping and dining establishments). The hotel was clean, modern and in good repair. The room, while not luxurious, was very much adequate for our brief stay.

For the cons, I have to mention the size of the pool and hot tub. Both so tiny that it was impossible for more than 2 people to use these facilities at any given time. While their miniature proportions were laughable, it was also a real disappointment.

I had to request additional shampoo and conditioner at the front desk for my very long hair, and the request was met with outward suspicion (enough that I really felt badly afterward). I have had to request this at many other properties before, and its always been given without question. I wasn't asking for a year's supply, just another bottle to ensure I could washj properly in the morning.

The staff disappointed us again at the breakfast hour. We arrived for breakfast about 15 minutes before the breakfast hour was to commence, knowing we would be a little too early to eat. We were happily surprised to see that breakfast was already open for self-service (we could smell the waffles as we walked down the hallway....while the rest of the breakfast was very basic, this was a nice inclusion and much anticipated by the teenaged boys in our group). Unfortunately, the first team to arrive had consumed most of the supplies (specifically, the waffle batter) so we asked the front desk if someone could assist us. The male manager on duty assured us he would be right over. After a 20 minute wait, with the same fellow looking over in our direction at least a dozen times in the interim (and no guests taking up his time with other front desk issues.....he was there with another female staff), the breakfast room staffer arrived for her shift and eventually began to refill the depleted items. A pet peeve of mine, particularly in the service industry, is when things are overpromised and underperformed. Not going to refill anything until after someone else arrives for their scheduled work day? Then tell us that. Don't leave us with expectations that you promise and don't plan on delivering. A small thing, but left a bad taste in our mouth about how much the folks running the place actually care.

Overall, the price was right, the accommodations were sufficient, and it was cost effective to have a basic breakfast included in the nightly charge. Would we stay here again? I would say no........with the tiny pool and hot tub, and the indifference of the staff, I am sure there must be something better in the Midland area.

  • Stayed November 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about Super 8 Midland Ontario

Address: 1144 Hugel Avenue, Midland, Ontario L4R 0B1, Canada
Location: Canada > Ontario > Midland
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 8 Hotels in Midland
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Midland Ontario 2*
Number of rooms: 65
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Also Known As:
Super 8 Midland Ontario
Super Eight Midland
Midland Super Eight
Midland Super 8

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