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BEST WESTERN Highland Inn & Conference Centre
3.0 of 5 Hotel   |   924 King Street, Midland, Ontario L4R 4L3, Canada   |  
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Stay 2X get $50 gift card
Ranked #5 of 8 Hotels in Midland
Whitby, Canada
Top Contributor
87 reviews 87 reviews
56 hotel reviews
Reviews in 56 cities Reviews in 56 cities
129 helpful votes 129 helpful votes
“Good hotel”
3 of 5 stars Reviewed August 5, 2014

We spent one night here, it's a good hotel but I want to share some details.
Room: large, clean, good cable TV selection (for the area), extremely comfortable matress.
Breakfast: basic but OK (and warm), a very large area with enough tables/chairs (some stairs might be involved).
Pool/hot-tub: more on the small side, as always depends on who else are using them at the same time. Didn't check the fitness room.
Free Wifi: not very fast but good enough (in a city with 17,000 inhabitants).
The window wall heating/cooling unit is pretty noisy (they usually are) and I haven't noticed a thermostat (so it's either on or off).
The building layout is unusual: some rooms seem to be motel style (outside entrance direct to the room) while in the main building half rooms have outside views (not much of a view) while half are oriented to the interior atrium (where the pool and breakfast area are located).
Probably the best choice in the area.

Room Tip: Personnally I wouldn't have liked a room with the window facing the interior atrium.
See more room tips
  • Stayed August 2014, traveled as a couple
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MidlandOn, Manager at BEST WESTERN Highland Inn & Conference Centre, responded to this review, August 8, 2014
Thank you very much for sharing your experience with us,
It is a great pleasure to see that you enjoyed our hotel and services.
Thank you as well for complimenting our staff, this is a wonderful source of motivation for them.

We hope to be able to welcome you back soon.
Kind regards,
Aziz Abid
Asst. General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

260 reviews from our community

Traveler rating
    77
    82
    58
    31
    12
See reviews for
91
66
7
44
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Midland, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 5, 2014

Overall, the hotel room was ok though the building were pretty old, but the fact that there were not a functional WiFi system really pissed off all of my guests including kids. We had to go to the nearest Tim Hortons from time to time in order to access internet and WiFi. Hotel staff were not able to help for such a major communication problem.

  • Stayed August 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MidlandOn, Manager at BEST WESTERN Highland Inn & Conference Centre, responded to this review, August 8, 2014
Thank you for your detailed feedback on Trip advisor.
We are sorry to hear that the wifi did not work properly during your stay.
We appreciate your comments which help us improve our services.
Thank you and Best Regards,
Aziz Abid
Asst. General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 2, 2014

Very clean, great breakfast buffet, good location. Had other family with us with a total of three rooms. Everyone was pleased with the hotel & the staff. The breakfast was one of the best. Wi-Fi was great and that is a must.kids enjoyed pool.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MidlandOn, Manager at BEST WESTERN Highland Inn & Conference Centre, responded to this review, August 8, 2014
Thank you for posting your comments on Trip advisor regarding your stay with us.

The entire team of the Best Western joins me to thank you very much for taking the time to share your feedback on Trip advisor and highlighting the areas you and your family enjoyed during your stay with us.
We hope to be able to welcome you back soon.

Yours sincerely,
Aziz Abid
Asst. General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burlington Ontario
1 review
5 of 5 stars Reviewed July 29, 2014

We really enjoyed our 3-night stay here; good service, great meal in the lounge, nice pool etc., and a good hot breakfast. My only opportunity-for-improvement would be to have a standard [floor] lamp in the room to read by. I got wonderful service from the night lady [sorry: didn't catch her name] who went above-and-beyond to help me at 2.30 am to get what I needed on line, and then to print the result on another printer for me to use at 8 am {to get to the Elvis festival for 9 am :) }. Blessings on your house, dear lady. Yes, we had a very pleasant stay here. {And the Collingwood Elvis festival - my first - was wonderful. See you there next year!}

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MidlandOn, Manager at BEST WESTERN Highland Inn & Conference Centre, responded to this review, August 8, 2014
Thank you for posting your comments on Trip Advisor regarding your stay with us.

The biggest compliment you could pay to all of us at the Best Western in Midland is that you found our staff professional and you had a very nice experience and successful stay. We know that today, no matter where it be, this is what makes the difference.

We look forward to having the pleasure of having you with us once again very soon.

Very sincerely,
Aziz Abid
Asst. General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Williamstown, New Jersey
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 28, 2014

Went on a diner cruise and had a great place to relax and enjoy the area...wonderful complimentary breakfast,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Room Tip: If you want rooms without needing to take steps stay on third flloor
See more room tips
  • Stayed July 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MidlandOn, Manager at BEST WESTERN Highland Inn & Conference Centre, responded to this review, August 8, 2014
Thank you for your feedback and comments on your recent stay.
We hope to be able to welcome you back soon.
Kind regards,
Aziz Abid
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ajax
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed July 25, 2014

If traveling and lookie.ng to stay at a great hotel, stay here. I am sure they will take care of your every need. Only one thing be sure to ask if there internet is as fast as they claim. i had issues many, many, many getting on line. Other than that this place is a class act and i would and will stay here again in the futur

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MidlandOn, Manager at BEST WESTERN Highland Inn & Conference Centre, responded to this review, August 8, 2014
We thank you for your comments on your recent stay with us.
Thank you very much for sharing your feedback and we look forward to welcoming you back soon.
Thank you,
Aziz Abid
Asst. General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mississauga
1 review
5 of 5 stars Reviewed July 24, 2014

Stayed here while working away from home. Very friendly staff, excellent location right at the intersection near the shrine. Room was comfortable and good wifi access. Breakfast was ok but served very efficiently.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MidlandOn, Manager at BEST WESTERN Highland Inn & Conference Centre, responded to this review, July 25, 2014
Thank you very much for sharing your experience with us,
It is a great pleasure to see that you enjoyed our hotel and services.
Thank you as well for complimenting our staff, this is a wonderful source of motivation for them.

We hope to be able to welcome you back soon.
Kind regards,
Aziz Abid
Asst. General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Highland Inn & Conference Centre

Address: 924 King Street, Midland, Ontario L4R 4L3, Canada
Phone Number:
Location: Canada > Ontario > Midland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 8 Hotels in Midland
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Highland Inn & Conference Centre 3*
Number of rooms: 122
Official Description (provided by the hotel):
This premier Midland's only full service hotel in the Southern Georgian Bay area. The hotel recently received the prestigious Director's Award from Best Western International. CAA/AAA awarded the Highland Inn a Three-Diamond Rating. The hotel offers 122 recently renovated guest rooms with a variety of suites. Our enclosed Garden Atrium is a tropical garden featuring trees and lush foliage. Here you will enjoy the heated indoor pool, hot tub and sauna. Two restaurants on site. ... more   less 
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Also Known As:
Best Western Midland
Midland Best Western
BEST WESTERN Highland Inn & Conference Centre Midland, Ontario

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